Muddy Puddles have such great quality items and I appreciate their thoughtful packaging. Made a few purchases recently as getting real value for money with a sale on top I’ve been kitting out my kids... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My outdoorsy Australian grandchildren are the envy of other mums who constantly want to know where their muddy puddle suits are from. I’ve just delivered the next age range for our older grandson and... Näytä lisää
Yritys on vastannut
Love these wellies! I tried SO many other brands which just did not fit my daughter's feet before finally finding these. Clearly amazing quality, they're a great fit, definitely comfortable & she's wo... Näytä lisää
Yritys on vastannut
So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important. Anyway, got this for my grand-daughter and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Muddy Puddles Ltd.
Yrityksen kirjoittama
At Muddy Puddles, we believe there’s no such thing as bad weather—just the wrong kit! That’s why we’ve spent over 25 years creating planet-friendly, high-performance outdoor clothing for children aged 0 to 12 years. From rainy walks to snowy adventures, our gear is made to keep little explorers warm, dry, and comfortable, whatever the forecast.Our thoughtfully designed range includes durable wellies, cosy waterproof coats and jackets, versatile puddle suits, and insulated snow suits—perfect for all-weather fun. Each piece is rigorously tested by real families to ensure it meets our high standards of quality, comfort, and practicality.
We’re passionate about protecting the planet as much as we are about encouraging outdoor play. That’s why we use sustainable materials, such as recycled fabrics and biodegradable packaging, to create products that are kinder to the environment without compromising on performance.
Whether it’s jumping in puddles, scaling snowy slopes, or tackling muddy trails, Muddy Puddles is here to help your little ones embrace every adventure. Join our mission to inspire a love for the great outdoors and keep kids warm, dry, and ready for anything—rain or shine.
Let’s make memories, not footprints!
ONE YEAR QUALITY GUARANTEE
Free replacement on any item that didn't meet your expectations
We take a great deal of pride in the quality of our products and offer our customers a one-year quality guarantee on all Muddy Puddles branded items.If for some reason we have failed to meet your quality expectations, we will exchange your item or give you a credit equal to the value of your original purchase. However, if your dog eats it, a sibling uses it to create a modern art masterpiece, or your Muddy Puddler rips their jacket on a fence, we are afraid that doesn’t count.
We offer this guarantee in good faith, so we do reserve the right to review quality return requests on a case by case basis.
Yhteystiedot
Yhdistynyt kuningaskunta
- customerservices@muddypuddles.com
- www.muddypuddles.com
Eco-friendly children's outdoor clothing
4,5
Erinomainen
309 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I bought 3 of these for my…
I bought 3 of these for my grandchildren taking advantage of the sale to also buy for next year for one of them.
Wore them for the first time for a walk by the beach (February!) and they both loved being in them.
They have plenty of room for underclothes due to the raglan sleeves.
Excellent and thank you for the additional instructions on caring for them.
Thank you as well for all the emails with things to do with little ones.
28. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful review. We’re thrilled to hear that your grandchildren loved their new items, even during a beach walk in February! It’s great that the raglan sleeves gave them plenty of room for underclothes, and we’re happy the care instructions were helpful. We also appreciate your kind words about our emails – we love sharing tips and ideas for little ones
Brilliant business
Ordered 2 products by mistake and they will refund me the postage too.
27. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you very much for taking the time to feedback to us.
Clear website and easy to navigate.
Clear website and easy to navigate. The honest reviews are really useful when deciding on sizes. The waterproof qualities are definitely superior to other brands and the only ones that genuinely keep the kids dry.
27. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your thoughtful review. We’re glad to hear that you found our website easy to navigate and that the customer reviews helped with your sizing decisions. It’s great to know that you’re impressed with the waterproof qualities of our items and that they keep the kids dry.
Prompt delivery. Quality item
Very happy customer - my boy loves his thermal lined waterproof dungarees.
27. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your fantastic feedback. We’re so happy to hear that your boy loves his thermal-lined waterproof dungarees and that you’re pleased with the quality.
I love muddy puddles products
I love muddy puddles products. You get what you pay for and the quality is excellent.
27. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much! We are so pleased to hear this
Lovely quality!
Lovely quality. Ordered 2 separate items. Had to return one as it was a tad small, that was an easy process too. Both items were very good quality and delivery was quick. Will definitely use again!
10. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your lovely feedback. We’re so glad to hear you’re happy with the quality of the items and that the return process was smooth. It’s great that the delivery was quick and that you’ll be coming back to shop with us again
Fantastic
Fantastic
Really quick delivery
Puddlesuits were gorgeous, very roomy, warm and cosy easy to put on due to long zip seem like they will last a long time
Love them
10. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your fantastic feedback. We’re so happy to hear that you loved the puddlesuits and that they’re warm, cosy, and easy to put on. It’s great to know they’re roomy and seem like they’ll last for a long time – exactly what we aim for.
Brilliant choice
Brilliant choice, great sale, super service and amazing products.
Our Grandaughter, who is almost 4, has had your outdoor wear for most of her life. She loves the snow and will roll in it, make snow angels and sit in it for picnics - never had a cold or wet girl. Amazing clothes. Thank you
9. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful review. It sounds like your granddaughter is having so many amazing, fun outdoor adventures! We really appreciate you taking the time to feedback to us.
Muddy Puddles have such great quality…
Muddy Puddles have such great quality items and I appreciate their thoughtful packaging. Made a few purchases recently as getting real value for money with a sale on top I’ve been kitting out my kids for summer and next winter especially. Super fast delivery and no faults with any items I’m really impressed.
9. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful feedback. We’re so pleased to hear that you’re impressed with the quality of our items and our thoughtful packaging. It’s fantastic that you’ve been able to get great value, especially with the sale. We’re so happy to know that your purchases have helped you get your kids ready for both summer and next winter.
Excellent quality …
Beautiful hard wearing children’s clothes - never disappointed with Muddy Puddles
9. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful review. We're delighted to hear that you're happy with the quality of our children's clothes. It's great to know that you’ve consistently had positive experiences with Muddy Puddles. We really appreciate your loyalty.
The towel robe was perfect
The towel robe was perfect. Loved the retro vibe of the material. My 5 year old granddaughter loved it.
Delivery on time and pricing great as in the sale.
9. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your kind feedback. We’re so pleased to hear that the towel robe was a success, especially with your granddaughter! It’s great to know that you loved the retro vibe of the material, and we’re glad the delivery and sale pricing was great too.
Kids ski gloves
No issues at all with the purchase and extremely happy with the item, kids waterproof ski gloves age 5 to 8 . Very happy 5 year old now has warm dry hands playing at school and in the garden
7. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful feedback. We are so happy to hear that the kids’ ski gloves are keeping your little one’s hands warm and dry. It’s great to know they're enjoying them both at school and in the garden.
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your kind feedback. We’re so pleased to hear that you found the ordering process easy and were happy with the product and delivery service.
Fantastic customer service
Fantastic customer service. I accidentally ordered the wrong sized item, emailed them and within minutes they had replied to say they had caught my parcel in time and swapped for the correct size. Items are a lovely quality and returning (due to ordering multiple sizes) was free and simple. Couldn’t recommend them enough!
7. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience with our customer service and that the size swap went smoothly. It’s great to know you're happy with the quality of the items and that returning was hassle-free. We really appreciate you taking the time to feedback to us.
Items really high quality and will last…
Items really high quality and will last a long time. Very happy with them. Refund of the pair of boots my child didn't need cake very quickly.
6. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your lovely feedback. We ae so pleased to hear you’re happy with the quality of the items and that the refund process was quick and easy.
Perfect 10/10
6. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for the perfect rating! We’re so glad to hear you’re happy with your experience. We really appreciate your support.
Great item and delivery.
6. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for the great review! We're so glad you’re happy with both the item and the delivery. We really appreciate your feedback
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your wonderful feedback! We are so pleased to hear you're happy with the quality and prompt delivery.
Holes in two weeks and refusing refund
Bought size 10 for my little boy. Within 2 weeks they had two huge holes in one boot and one huge hole in the other. Sent images ans asked for a refund. Told to send them back. Two months later they claim they never received them and won't provide a refund. All done by email and not good customer service considering their faulty products. Have had much cheaper boots from mountain warehouse that lasted far better!
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for sharing your feedback. We sincerely apologise for the issues you've encountered with the boots and the delay in resolving your refund. This is certainly not the experience we want our customers to have. We can see you have been in touch with the customer service team and it is now all resolved for you. Please do let us know if we can be of any further assistance to you.
Fantastic products with quick delivery.
3. tammikuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for the great review! We’re thrilled to hear you're happy with both the products and the delivery. Thank you for taking the time to feedback to us.
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