Muddy Puddles have such great quality items and I appreciate their thoughtful packaging. Made a few purchases recently as getting real value for money with a sale on top I’ve been kitting out my kids... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My outdoorsy Australian grandchildren are the envy of other mums who constantly want to know where their muddy puddle suits are from. I’ve just delivered the next age range for our older grandson and... Näytä lisää
Yritys on vastannut
Love these wellies! I tried SO many other brands which just did not fit my daughter's feet before finally finding these. Clearly amazing quality, they're a great fit, definitely comfortable & she's wo... Näytä lisää
Yritys on vastannut
So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important. Anyway, got this for my grand-daughter and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Muddy Puddles Ltd.
Yrityksen kirjoittama
At Muddy Puddles, we believe there’s no such thing as bad weather—just the wrong kit! That’s why we’ve spent over 25 years creating planet-friendly, high-performance outdoor clothing for children aged 0 to 12 years. From rainy walks to snowy adventures, our gear is made to keep little explorers warm, dry, and comfortable, whatever the forecast.Our thoughtfully designed range includes durable wellies, cosy waterproof coats and jackets, versatile puddle suits, and insulated snow suits—perfect for all-weather fun. Each piece is rigorously tested by real families to ensure it meets our high standards of quality, comfort, and practicality.
We’re passionate about protecting the planet as much as we are about encouraging outdoor play. That’s why we use sustainable materials, such as recycled fabrics and biodegradable packaging, to create products that are kinder to the environment without compromising on performance.
Whether it’s jumping in puddles, scaling snowy slopes, or tackling muddy trails, Muddy Puddles is here to help your little ones embrace every adventure. Join our mission to inspire a love for the great outdoors and keep kids warm, dry, and ready for anything—rain or shine.
Let’s make memories, not footprints!
ONE YEAR QUALITY GUARANTEE
Free replacement on any item that didn't meet your expectations
We take a great deal of pride in the quality of our products and offer our customers a one-year quality guarantee on all Muddy Puddles branded items.If for some reason we have failed to meet your quality expectations, we will exchange your item or give you a credit equal to the value of your original purchase. However, if your dog eats it, a sibling uses it to create a modern art masterpiece, or your Muddy Puddler rips their jacket on a fence, we are afraid that doesn’t count.
We offer this guarantee in good faith, so we do reserve the right to review quality return requests on a case by case basis.
Yhteystiedot
Yhdistynyt kuningaskunta
- customerservices@muddypuddles.com
- www.muddypuddles.com
Eco-friendly children's outdoor clothing
4,5
Erinomainen
308 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The boots were delivered promptly in…
The boots were delivered promptly in good packaging.
22. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your great feedback! We are so pleased that you were happy with your delivery.
Great quality
Great quality , durability and service from muddy puddles as always.
23. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for the wonderful feedback! We’re so pleased to hear you’re happy with the quality, durability, and service.
Stunning and vital
So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important.
Anyway, got this for my grand-daughter and my daughter-in-law was thrilled with quality and fit. My grand-daughter put on and refused to take off all day. Great hat, too.
Now just waiting for our overseas holiday at end of September!
Great price, service and quality. Thank you and hope your business continues to grow as people in UK get slip, slop slap message.
4. elokuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your wonderful review! We're absolutely delighted that you found us and that the sun protection gear has been such a hit with your family. It’s lovely to hear your granddaughter loved it so much she didn’t want to take it off and that your daughter-in-law was impressed with the quality and fit.
We couldn’t agree more, sun safety is so important, and we're proud to offer products that help protect little ones while keeping them comfortable and stylish. Wishing you all an amazing overseas holiday in September, and thank you again for your kind words and support!
Comfortable and fun
Both sets were worn as soon as there was rain, but the dungarees have been the easy favourite: great fit, bold styling and totally effective in wet weather!
21. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks so much for your feedback! It's brilliant to hear both sets were a hit, and especially that the dungarees have become a firm favourite!
Nice coat
Easy to use the website. Good prices. Prompt delivery. The coat is lovely quality. I like the story of the first coat being made on the kitchen table and that it's a British brand but I've knocked off a star as it would have been nice if the products were still UK manufactured.
28. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your kind words! We're really pleased to hear the quality stood out to you, and that the story behind our brand resonated. We completely understand your thoughts on UK manufacturing. While we’ve never produced in the UK due to the lack of suitable facilities, we're always exploring ways to bring production closer to home in the future.
Great quality!
30. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your feedback. We are so pleased that you love the quality of your purchase.
Lovely quality clothing
Easy to use website. Fast delivery. Items are great and came in totally recyclable packaging. Items are too big for my little one so I am using the free returns service for an exchange to a smaller size. All round positive experience so far!
28. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your lovely feedback! We’re really glad to hear you’re happy with the quality of the clothing, our website, and the delivery, and it’s great to know the recyclable packaging was appreciated too! Sorry to hear the items were a bit big, but we’re pleased you’re making use of the free returns service for an exchange.
Have bought this product before and was…
Have bought this product before and was very happy with it. Good quality and value. Reliable service.
28. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for your feedback! We're really pleased to hear that you've been happy with the product and our service. It's great to know you've come back to us and that the quality and value met your expectations again.
Lovely fabric
25. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks for your lovely feedback! We're really pleased to hear you’re happy with the fabric.
Fab product and fantastic service
Fab product and fantastic service. What more can one ask!
11. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks so much for your kind words! We're delighted to hear you’re pleased with both the product and our service.
Perfect for forest school
My little girl goes to forest school all year round, and these kept her dry playing in torrential rain today, and look adorable. Muddy puddles products always worth the investment in our house.
25. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks so much for the lovely review! We’re so glad to hear our gear kept your little one dry at forest school. It's wonderful to know our products are proving their worth and helping make outdoor adventures fun!
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your great feedback! We are pleased to hear that there is some growing room and we wish your little one lots of outdoor fun.
Great products
Great products, arrived quickly. Description on website is accurate - sizes are generous and they are really high quality.
22. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks so much for your feedback! We're really glad to hear your order arrived quickly and that you're happy with the quality and sizing.
Lovely, quality raincoat.
Lovely quality raincoat for my granddaughter. Prompt dispatch and delivery.
Recommended.
4. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your great feedback! We are so pleased to hear that you love the raincoat and that delivery was prompt.
Mixed feelings about Muddle Puddles
Mixed feelings about Muddle Puddles. I ordered an Eco Lightweight rain coat for my 3 yr old which is lovely quality and colours. Then a few weeks later I placed another order for classic wellies. They've been worn twice and both times my son had wet socks. I assume the wellies are a faulty batch but we've had them for several weeks now so are unable to return.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much for taking the time to share your feedback. We're so pleased to hear you liked the Eco Lightweight raincoat — but we're really sorry to hear that the wellies haven’t lived up to expectations.
That’s definitely not the standard we aim for, and we completely understand how disappointing this must be — especially after just a couple of wears.
We have checked our customer service communications and we can't see any record of you being in touch with them about this situation but please don't worry and be reassured that our customer service team will be in touch with you this morning to look into the issue and see what we can do to help you and ensure you are happy.
Thank you again for taking the time to feedback to us.
I love Muddy Puddles
I love Muddy Puddles. Their designs, fabrics and fit are superb and their marketing is great too. I buy during sale time for my grandchildren to grow into so always get a bargain price as well. Thank you
11. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thanks so much for your review. We’re glad to hear you’re happy with the designs, fabrics, and fit. It’s great that you’re able to grab a bargain during our sale times for your grandchildren too. We really appreciate your support and look forward to having you shop with us again soon!
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you so much your feedback! We are pleased to hear that you were satisfied with the quality of our items and found the ordering process straightforward.
Great products as always and well…
Great products as always and well packaged and quick delivery
7. heinäkuuta 2025
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your valued feedback. We're glad you're happy with the products, packaging, and the speedy delivery!
Vastaus yritykseltä Muddy Puddles Ltd.
Thank you for your feedback! We're so glad to hear you found the return process easy and the delivery fast.
Vastaus yritykseltä Muddy Puddles Ltd.
We're so pleased to hear you're happy with the quality and design details. Thank you for your feedback!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.