MoYustore Arvostelua 

104
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Overall, I had a pleasant experience. There were some damaged parts that took awhile to get replaced but only because of long distance. Once these parts were received, the build went together very wel... Näytä lisää

Saanut 5/5 tähteä

Delivery to Switzerland without any problem. 2 separate orders (anglerfish & spider with speaker) very good wrapping. Good tools. Communication with shop (Ms Sophia) top class! USB stick with instal... Näytä lisää

Saanut 4/5 tähteä

Overall the products are of good quality. I had a model with one missing part from the package. The company sent a replacement after a few email exchanges to identify which part it was. The instructio... Näytä lisää

Saanut 5/5 tähteä

I had great experience with product's of moyustore. Every details fabricated with high quality and total view of assembled models is awesome! Technical support of this company is also at high level an... Näytä lisää

Yrityksen tiedot

  1. Lasten lelukauppa

Yrityksen kirjoittama

Moyustore has the most MoYu Cubes and 3d metal model kits for adults and steampunk gadgets and car model engine kits on sale, over 500+ items were shipped out via online and offline! contact me service@moyustore.com


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

104 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(104)

21 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great customer service

Have been buying from Moyustore for about 3 years. They have a great selection of model kit. Have contacted service numerous times for kit instructions and have always received a reply before the next day. Great customer service. Recently purchased the Mantis kit. Some of the most precision machining I have found. Liked it so much, I purchased another one.
Keep up the good work. I especially like the difficult kits and look forward to purchasing many more.

24. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Impressive service

This is my third order from MoYu. On the second order I had ordered some puzzles that were out of stock. I was quickly contacted by Ms. Sophia. She explained the situation and offered a refund or store credit. I chose refund and had my money returned the next day.
Ms. Sophia was so professional and polite. I was also surprised to have my money returned so quickly. It's just so refreshing to get such good service. In life things happen but how this was handled you have made a loyal customer Ms. Sophia. Thank you.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scam

I purchased their Chinese dragon in November 2023 and never received it, and they don't respond when contacted. scam! scam! scam!

29. marraskuuta 2023
Oma-aloitteinen arvostelu
MoYustore-logo

Vastaus yritykseltä MoYustore

Sorry to hear about this situation! You can contact the customer support email service@moyustore.com to check the status of your order. By sending your order number and logistics tracking number, we will give you a satisfactory answer~

Saanut 5/5 tähteä

So many puzzles and skill levels

So many puzzles and skill levels to choose from. Great prices and incredible customer service! Shipping can take a few weeks but they keep you informed of the progress all the way until it arrives. I have bought from them multiple times and never a bad experience.

28. maaliskuuta 2024
Oma-aloitteinen arvostelu
MoYustore-logo

Vastaus yritykseltä MoYustore

Thank you for your support of our brand and products~

Saanut 5/5 tähteä

Amazing Products

Your Products are awesome. I am in love with the cube from your Company, MOYU RSM2021!!
The quality of your products are good.
Your Products are definitely worth of money!

23. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Awesome models and customer service!

I have always had a great experience with MoYustore when buying models. For the first time recently I had an item ship which was missing a few small parts. I emailed them and they replaced them right away, free of charge. Great prices, amazing models and great customer service. The anglerfish and praying mantis now sit on my desk at work and they look awesome!

18. helmikuuta 2024
Oma-aloitteinen arvostelu
MoYustore-logo

Vastaus yritykseltä MoYustore

We're glad our products satisfy you! We look forward to bringing you more exquisite products in the future.

Saanut 5/5 tähteä

I had great experience with product's…

I had great experience with product's of moyustore. Every details fabricated with high quality and total view of assembled models is awesome! Technical support of this company is also at high level and time of respond is quite short . Only one thing is should be improved- time of delivery. Delivery time spend 25-30 days instead of 5-10 working days like it should be during speedy shipping .

17. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I order from the Moyustore every year…

I order from the Moyustore every year and LOVE their 3D models! They are super addicting!
Anytime I have ever had to reach out to Customer Support they have risen to the occasion and have been able to help me with whatever I have needed!
Great product at a great price and even better Customer Service!

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. They are quick with response and if there is a issue with your order they try and fix it straight away. Very happy with my orders and product
Would recommend all day long.

5. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The products are fantastic, detailed and as described

The products are fantastic, detailed and as described. I have not started to assemble the models yet. However, I was impressed with the detailed instructions, the way in which the models were packaged, in a tools box with each set of items in separate bags, with tools etc...
The lower value products were despatched in a similar manner, presentation boxes, with individual item wrapping etc...
I had an issue with a late delivery item, once I had contacted MoYustore, they quickly resolved the delivery... I look forward to building the models.

3. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

GREAT customer service !!!

GREAT customer service !!!! I originally ordered 3 puzzles. One was sold out. Moyustore contacted me, and I changed the order. After receiving my puzzles, I found the instructions for 2 of them were missing. I sent an E-mail to Customer Support, and WITHIN 15 minutes had the instructions in an e-mail. I don't know how they could have done any better. I will definitely be ordering more items with Moyustore. First rate company

15. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My order was overdue

My order was overdue, but this was quickly resolved after making contact with Moyustore. Sophia did her best to keep me informed of any progress.
Happy now that the order has arrived safely.

4. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

10X MOYUSTORE

For approximately five years I dedicate my free time to solve 3D metal puzzles.
So I have been a customer of several businesses that are dedicated to the distribution of this type of hobbies.
Among all, Moyustore, is the best, for its prices, delivery on time, seriousness and especially customer service.
All companies need customers, but satisfied customers, satisfied customers who return to buy more and Moyustore has that something that makes me prefer and refer them over others.
I think that if someone has the same hobby as me and has not experienced with Moyustore, they spent more time and money than necessary for their favorite hobby.

7. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Post-Apocalyptic Jumping Spider Spider…

Post-Apocalyptic Jumping Spider Spider 3D Metal Puzzle Kits:
After waiting several weeks contacted moyustore about my order. With the excuse of delay in production, from then on, the box arrived relatively quick. Nevertheless, when I opened the box I found 2nd hand material, photocopies of the instructions of an other similar spider model, 3 parts were missing and there was one spider leg that was already made. The excuse of delay in production is definitely a lie. The spider model itself looks great!

25. marraskuuta 2023
Oma-aloitteinen arvostelu
MoYustore-logo

Vastaus yritykseltä MoYustore

First of all, we sincerely apologize for the inconvenience you have encountered in this shopping experience. Regarding the production delay, it is indeed due to some technical problems with the production mold that delayed the delivery time. After the problem was resolved, we arranged the delivery for you as soon as possible and upgraded the transportation method free of charge as compensation to minimize your waiting time.
Regarding the second-hand material issue you mentioned, we guarantee that all our products are made of brand new metal materials that have been strictly inspected, and each batch of materials is accompanied by an inspection certificate. We will never use second-hand materials, please rest assured.
As for the problem of missing parts, we attach great importance to it. We support free replacement service. If you find any parts are missing, please feel free to contact us and we will immediately reissue the missing parts for you free of charge.
We are very grateful for your recognition of our products, especially your appreciation of the appearance of the spider model. We are always committed to providing customers with high-quality products and services. Your feedback is very valuable to us and we will continue to work hard to improve our services.
If you have any other questions or need further help, please feel free to contact us. We look forward to providing you with better service.

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