moto-tyres.co.uk Arvostelua 794

Will never ever buy from this company again and wish I looked at the reviews first!!
Says 2-4 days delivery but in reality it's 2-3 weeks, and why they give you a tracking email in a foreign language I don't know🤷‍♀️

A totally dishonest and uncivilised online retailer.
Ordered 2 motorcycle tyres from this company on a 2 to 5 days delivery term.
After 2 and a half weeks (during which time all my emails were ignored), one of them showed up… it is 3 and a half weeks since placing the order now and the rear tyre is still not here.
They have finally responded to my several emails today only to inform , without acknowledging the situation and in a rude manner , that they refuse to refund and that I simply have to wait.
And nothing else…
No idea what I could do now… there is no option to contact them via telephone call and therefore I emailed them again…hopefully hear something from them some time this year.
A terrible experience, would not recommend them under any circumstance.

Moto Tyre cancelled my order without explanation. Promised me a refund. I bought a tyre elsewhere because they cancelled my order. They have not refunded me, and now 2 months later have delivered the tyre I no longer need and refuse to refund me or collect the tyre. Do not deal with this company.

I ordered a tyre and received a tracking number, but it was in a language I couldn’t understand.

Three days after placing the order, I contacted customer support via chat because there was no response from a real person. I was then informed, through the chatbot, that the tyre had already been delivered.

However, I work from home every day and have security cameras around my house. There is no evidence of any delivery, and no sign that a courier ever arrived.

Despite this, the system continues to claim the item has been delivered. When I try to raise a complaint, I receive no meaningful response, and my emails go unanswered.

At this point, I think that this may be a scam.

Quoted 2-5 working days for delivery, which is actually now quoted as 2.5 weeks!
Just not good enough

Absolute shambles!! It says tyre delivered which is not true, then courier didn’t deliver it twice tho i was home all day! Tried to call moto-tyres, spent 59min waiting for them to pick up (of which 37min as first in a queue) after 1hr of waiting to automatically disconnect me! Now i have no tyre nor money back! Avoid avoid avoid!

Where is my 2nd tyre? 1st one delivered, 2nd one is in Germany somewhere. RD55738464

Firstly they tried to deliver tyre to wrong address, took tyre back and told they couldn't deliver it. Said I would get a refund, 4 weeks and still no refund, customer services keep telling me they have paid me, they haven't, but they are saying have patience, then put phone down, worst service ever I have been robbed. Please don't trust this company

I ordered a tyre and never received it. The tracking link leads to a weird German website that doesn't even show my name or address, so I can't confirm if it's even for me. I've tried contacting customer service multiple times, but no response for days. At this point, I feel scammed – no tyre, no money, no help. Avoid this seller unless you enjoy throwing money into the void.

I had to wait for ONE Month before the tyre was delivered.
This is totally unacceptable.
The company states it's .co.uk but it is actually situated in Germany.
Take my advice and don't buy anything from them, ever.

AVOID AT ALL COSTS!!

I wish I saw the reviews before I ordered :( They have shipped one tyre and told me it will be 2-weeks getting to me, who knows when the second tyre is coming... I don't! I am in the process of cancelling the order now already been on hold 20 minutes they make it almost impossible to cancel.

The price was the best I could find, the tyre was an established brand and was delivered inside the agreed time by 2 days.

Great price, good delivery. No problem with this service

The tyres took a little while getting here and didn't come together but at least they came and were what I ordered unlike another company I tried. Tyres now on bike and ready for the warmer weather.

Item was overdue by a week and getting in touch with a real person was very difficult.

Top notch company good delivery got notified when delivery would take place reason for using this company is that the price is our competitive

Right price and as described. It takes quite a while for the order to be delivered and there was a little uncertainty between ordering and delivery that it was a scam, but all good in the end and happy with the results. Would use moto tyres again.

Wish I had read the reviews!!
Please avoid at all cost !!
I won't go into details but 2 tyres have cost me over £500 .. got hassle over email and a letter saying £130 was being handed over to their debt collectors
This company is NOT in the UK like they CLAIM

Lots of choice. Easy to order. Delivered on time.

Excellent product, service & value. Thank you.