Mobility Direct Arvostelua 

191
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We hired a hospital bed and hoist for my grandson , mobility direct we’re kind, obliging, and genuinely committed to making everything easier for us . From start to finish their service was fantas... Näytä lisää

Saanut 5/5 tähteä

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... Näytä lisää

Saanut 5/5 tähteä

3rd time hiring a bed from this company. Their service allows for my elderly Mom to come & spend time with us. Martin & his team provide an outstanding service, are understanding,kind & always respond... Näytä lisää

Saanut 5/5 tähteä

A great service! Scooter delivered direct to our hotel by Martin, a real person centered approach to meet all my mobility needs. Quick responses to any questions throughout the stay in Dublin. Than... Näytä lisää

Yrityksen tiedot

  1. Apuvälinetoimittaja
  2. Apuvälinemyymälä
  3. Skootterivuokraamo
  4. Pyörätuolin vuokraus

Yrityksen kirjoittama

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

191 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 50 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(191)

17 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Scooter was delivered to hotel without…

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countries but it got me around easily. Would recommend to anyone with mobility issues. Lovely company.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great scooter, awesome customer service

We had a great experience renting a mobility scooter from Mobility Direct! I connected with the company by email, set up all the details, and that was it. So easy. Martin was very helpful in making the arrangements. Thomaz, the delivery driver, was terrific, showing us how to breakdown the scooter and reassemble it. I would definitely use Mobility
Direct in the future.

5. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Had a great experience

Had a great experience . The scooter was at the hotel when we arrive and they picked it up after . What a great experience . Highly recommend. The scooter gave my mom the freedom to tour the whole city while I walked along with her !!! It was perfection !!!

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Game changer!

I was put in contact with mobility direct by a friend who had used them so they came well recommended. I contacted them at 6pm on a Sunday evening and my mobility scooter was with me early the following morning. A demonstration on how to use it and how to fold it down was expertly carried out and the scooter was adjusted for my height. I hired it for 4 weeks and was assured there would be no problem to extend that at any time. Scooter was collected promptly when I no longer needed. The experience was a game changer in my mobility indoors.

22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service and products

Great service and products. The knee rover I ordered had great big tyres that allowed me to move about while I recovered from surgery. I needed the product for a little longer and this was not a problem. I would highly recommend this company.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It is my pleasure to give a 5 star…

It is my pleasure to give a 5 star review for this company. Tomasz delivered the knee scooter directly to my bedroom the day I got out of hospital and showed me how to work the scooter. He was so pleasant and trustworthy. During my time my scooter broke and I had a replacement delivered by the next day. Karen in the office was extremely prompt and helpful every time she called me and made all of the transactions extremely smooth. I would highly recommend this company and have zero negative things to say. Thank you so much Tomasz and Karen

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent experience all around

Every aspect of working with Martin and Mobility Direct was wonderful. Prompt responses, helpful guidance, and top-notch customer service throughout the process. Having the mobility scooter for my mom on our vacation made a huge difference and allowed her so much more independence and involvement in our visits to historical sites, family favorite gardens, and shopping outings. We could say yes to so many experiences!

22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I just bought a pride apex lite…

I just bought a pride apex lite mobility scooter from Martin at mobility direct , and just wanted to say a huge thank you to Martin for going out of his way to help and accommodate me, I recently had leg surgery and I couldn't get around because I have cerebral palsy where I could only use my left hand and Martin was extremely helpful. Because of my disability he went out of his way to give me an upgrade to a model where I could use a left hand excelerator, I highly recommend mobility direct, thanks again Martin.

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Mobility scooter hire

I hired a mobility scooter from Mobility Direct for my son when travelling from Australia. Our experience with Martin was outstanding. He could not have been more helpful or accommodating. The scooter had been dropped off at our accomodation on our arrival and he even went so far as to meet us at the airport on a Sunday on our departure. Would absolutely recommend this company.

2. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service!

I am disabled and traveling from the U.S. to Ireland for my second visit, I was concerned about getting around while visiting friends. Martin was very easy to work with in making the arrangements via e-mail. Excellent service meeting me at the airport and going over the scooter, then meeting me again to return it. Very reasonably priced for the week I needed it. Scooter easily disassembled to fit in the boot of any taxi. I was able to do so much more on this visit because of the scooter. Highly recommend this company!

13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shabby company

Mobility Direct set up an airbed incorrectly and it was faulty. Martin pressured my elderly father into agreeing to pay €200 to rectify the problem, after paying €2600 the previous day. When I rang and told him I’d be taking legal action if necessary, he snapped that he doesn’t respond to threats and said he’d be turning around, thus leaving my father with no bed to sleep on. I’d recommend not dealing with any company with this level of moral compass. MobilityDirect are fine unless there’s a problem.

Edit:

When I arrived to see what my father had gotten from Mobility Direct, I realised the problem.

It was a secondhand bed, and presumably secondhand mattress. The mattress was also of very poor quality; it wasn’t a proper air mattress, but half foam and half air. It’s for this reason that it was leaking (which is what the problem was).

Mobility Direct’s Google Reviews fooled me.

Martin wasn’t pulling the wool over my eyes by pawning off secondhand goods as new.

To his credit he promptly refunded me, but that was once I threatened him with dealing with this in my professional capacity.

It seems to me that Martin’s success is founded on the exploitation of credulous elderly, and like every cheat, became instantly hostile when challenged.

I’d recommend sticking with the proper accredited companies like HC21 (O Flynn) or any other reputable company as I did in the end.

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Mobility Direct-logo

Vastaus yritykseltä Mobility Direct

Denis

I appreciate you taking the time to leave a review but I have to point out some inaccuracies.

The "air bed" was set up and installed correctly. It was set up on Friday the 6th of June and today Monday the 9th of June we got a call stating that there was an issue with the air mattress. Your father stated that he had been switching the air mattress off every day and now the mattress was beeping when he turned it on. Air mattresses need to be kept on at all times as they need a constant flow of air going into the mattress and once you switch the mattress off, the mattress starts to deflate. I believe this was what was causing the issue.

I explained to your father that I would drive down to Galway to investigate the issue and if the issue related to the mattress or the how it was set up then there would be no charge but if the issue was related to how the mattress was being operated then there would be a callout charge of €200.

You then called when I was driving down to resolve the issue and pretended that you were a solicitor and threatened me with legal action and told me that no callout charge would be paid.

The offer still stands, we can send someone down to resolve the issue with the air mattress or we can offer a full refund if you prefer.
If we can assist further please contact the office on 01 254 4406
Martin - Mobility Direct


Edit: 12/06/2026 - Customer was fully refunded. Bed and mattress was disassembled by the customer when driver arrived.

Saanut 5/5 tähteä

Excellent service

We needed to rent a bed & a mobile hoist at very short notice as we had been let down by another company… Martin came to our rescue & sorted everything. We were really impressed with Martin & the company. Great service!

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I would like to thank Martin for going…

I would like to thank Martin for going above and beyond with all his help and advice prior to my trip to Dublin. The scooter was waiting for me at the hotel when we arrived and enabled me to go into various places. I would highly recommend this company.

5. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

Excellent service. We rented a hospital bed that was delivered very quickly and collected as arranged. Would recommend.

3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Hired a knee scooter from 4 Feb for a…

Hired a knee scooter from 4 Feb for a month, delivery on time, delighted I had the scooter as had 2 ankle surgeries and was very reliant on the scooter. Would highly recommend hiring from Martin, drop off and pick up was a very smooth transition, and not overly expensive to hire.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu

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