Mixxaudio Arvostelua 

I had a very positive experience in dealing with Mixxaudio on a service query. Ben was so helpful at every stage, and the service provided was absolutely top drawer. Both a professional and timely service has restored my faith in after-sales focus for existing customers. Few organisations these days are prepared to go the 'extra mile' in reaching out to customers. Mixxaudio certainly shows how this should be done. Full marks!

My headphones stopped working out of a sudden, but after contacting the customer service and sending the old ones, they managed to send a replacement so promptly. Great customer service and support!

Brilliant customer service! I had a problem with my watch and they sent out a replacement straight away. Would definitely recommend this company. They are extremely helpful and they have great products.

I had an issue with my MIXX Stream Buds Lynx 2 buds that were bought for a Xmas present last year, however after a few months of using these stopped charging from the base unit and the buds, nothing worked. So I contacted the Mixx Support Team via their website and explained my issue, unfortunately I didn't have a receipt as my relative had misplaced this. However, Ben contacted me via email and quickly resolved the situation by sending me a pair of slightly second MIXX Dots Lite replacement, this helped enormously as I use the earbuds daily. I can't thank Ben enough for his help and quick professionalism throughout, I would definitely buy Mixx products in the future and I would highly recommend going forward.

The customer service when I realised my product was faulty was incredible. Ben was very responsive and went above and beyond. He was incredibly patient with me and followed up in a reassuring manner. This is useful as I'm self employed and travel for work so I often forget the little things.

I was very pleased with the help I was given relating to a small problem I had with their headphones. My headphones that I bought were not working when I bought them in a shop. When I contacted customer service regarding the issue I was helped very quickly and efficiently. Within the same day of first emailing them of my issue they resolved it even though the 2 year warranty was up on them. Highly recommend these headphones as they have a very trusted company as their manufacturer.

Absolutely fantastic Customer Service. Professional, responds in a timely manner and solution focused. Highly recommend!😀

Ben

Was just brilliant. I enjoyed speaking to him; he provided quality service with attention to detail. Also, he was concerned about understanding and resolving my issue. Ben, thanks for the excellent service.

My husband bought me some Mixx Earbuds for my birthday nearly two years ago, and they've been great—until this May, when one of them suddenly stopped working. I visited the Mixx website and followed their advice on cleaning and inspecting the charging pins and plates. That's when I noticed the charging plate on the faulty earbud looked noticeably different from the working one.
I reached out to the customer service team for help, and the support I received was exceptional. Ben responded promptly, offered clear assistance, and quickly arranged for me to send back the earbuds for assessment. Even though they were approaching the end of their guarantee period, Ben thoroughly tested them and, upon confirming the fault, offered a replacement.
Throughout the entire process, I was kept well informed and received easy-to-follow instructions for returning the product. I’m genuinely impressed and extremely satisfied with the service I received.
Thank you

Great customer service - got a Mixx Sport buds Charge V1 from TK Maxx. One bud stopped working after about 2 months using 1 to 3 times a week. True to word, freepost return for warranty assessment, swiftly replaced with newer V2 model.

Theyre too big for my ears so dont stay in.

The comunications with the company. The person I comunicated via email was very helpful and sorted the issue out

I bought a pair of the Streambuds, which are my first earpods as I normally use headphones. I found them easy to use, they sat in my ears perfectly, and easy to set up. The sound quality was excellent. Would I recommend them? Yes.

Customer service took me through trouble shooting the problem with our MIXX headphones. When they determined that they were probably not fixable they offered to send us a new set, gratis. The new set arrived a couple of days later and my husband is happy again :) The responses to my emails was prompt and helpful. Very pleased with the service and, of course, very happy to have a new set at no cost.

Very helpful customer service (Thank you Ben) wouldn’t hesitate to recommend them
I emailed them and a few hours later they had sorted my problem. I wish all companies were like this

I own both a Mixx smartwatch and headphones from this brand and I’m very happy with both. They both have great features and the battery life is reliable. Customer service is excellent, they replied to any emails or questions I had for them.

No matter how I tried phrasing and re-phrasing the question, the bot providing Mixx's frontline support simply went in circles with frustrating, non relevant responses, so eventually I copied and pasted the whole bot conversation into Mixx's contact-us form on their website and forgot about it. Surprised to note a few days later that I had had an on-point response from Ben, and thereafter had my issue sorted in no time. Thanks Ben @ Mixx!

I bought a Mixx S watch for my dad a while back and he has since lost the cable. 1 quick email to Mixx and Ben was able to figure out which make of watch it was and managed to source a cable for me.
Absolutely excellent customer service.
Thank you so much.

Excellent watch First class customer service. Replaced the charging cable foc. Would definitely recommend.

Great value products, no issues apart from watch .George agreed a solution, efficiently and promptly,professionally sorted. Many thanks guys, 100% happy, a great result