Mixxaudio Arvostelua 

Received 2 charging devices as a present. Whilst the manufacture date was 2-3 years ago they were new/unused. BOTH devices failed to charge shortly after . Sent pictures showing neither device taking a charge, but because I couldn't produce a receipt (how could I , they were a gift).....was told to buy again at 75% of full price. Thought at least they'd take them back and have a look for faults ( on 2 !)

Who thought I'd have a problem with something and end up feeling glad I did just for the feel-good experience of the excellent customer service?
That's how I feel about Mixx.
I had a bit of an issue with some ear buds I'd bought from a bricks and mortar retailer a few months previously.
I tried all the online advice then rather than take them back to the shop I thought I'd contact Mixx first to see if they could suggest any other fix.
Ben was great...he made a few suggestions via incredibly prompt email responses then followed up a few days later to see if I still needed help. When it was apparent I couldn't fix it myself, a returns form and a free postage label was sent. Then...yes, it gets better...on the day they received them they tested, confirmed there was an issue and immediately contacted me to say a new pair would be sent out that very same day.
That is amazing. 5 star service and that is what keeps customers coming back.

I've been a big fan of the Mixx audio products for many years, they're excellent. I bought one of their watches about a year ago and absolutely loved it, but managed to lose the power cable 🤦🏻‍♀️ I got onto their customer service and they couldn't have been more helpful. They were very responsive and quick to resolve my problem. I've never seen customer service like it, absolutely amazing ❤️ I highly recommend Mixx products for their great quality and excellent customer service!

I contacted Mixx with an issue and they were very quick to reply and went above and beyond to help me. The issue was solved and I was delighted with all that they did to help. I have always loved Mixx products and will always choose them first if possible and even more so now that I am aware of their great customer service. I know I can buy with confidence.

Lost the charger case for a set of earbuds. Contacted MIXX support via email, and got a reply within an hour of doing so. Ben offered to replace the earbuds for me out of goodwill. Great support, very understanding and friendly.

While in a visit to the UK, I had bought a pair of StreamBuds Mini Charge 2 in TK Maxx in Chester. Upon returning to Manchester I found out that one of the buds was not working. Since returning to the store and getting a replacement was not an option, I wrote an email to Mixx customer support trying to solve the issue. Ben and Rizzy replied promptly, with suggestions on how to address the issue. After everything failed, I was offered and delivered a full refund. I would like to thank again Ben and Rizzy for being very professional and efficient, and for setting an example of how customer support should look like in practice.

Power bank bought and discovered it failed very soon
Contacted customer support who dispatched a replacement……that didn’t work either
Customer support then sent yet another replacement which came without a charging cable so of no use whatsoever
Steer well clear of this company

Excellent customer service when I lost my ear bud and contacted them about the possibility of buying a replacement. They weren't able to do that, which is a shame from an environmental point of view, but they were very pleasant and helpful, and gave me a discount to use against a new pair.

Great customer service. Everything is fast and easy done.

Very good Customer service nothing a problem sorted out my question in no time
Excellent A+

Had an issue with the product I purchased so did a Live Chat with a very helpful gent (Ben Savage). Excellent customer service - cannot fault him for sorting the issue out for me.

This company is on top ! Their customer service is excellent . I had Ben savage deal with my issues from start to finish and they are so good at responding to you and making sure your delt with correctly. Perfect thanks we now have more than one pair each in our house as the quality is good too !

Fantastic customer service from Rizzy, I have a portable vinyl player that the tone arm clip had broken.They quickly identified the part and despatched it via 48 hour tracked delivery.They even sent a video showing how to fit the part.

Amazing company! Great products, headphones and turntable with built in CD player are great quality both soundwise and value. Customer service was unparallelled! Highly recommended!

Genuinely one of the best customer services out there. It felt as if they truly wanted to help, rather than help just because it pays :)

I hope they continue to strive for this kind of experience for all other customers

Such a lovely team! Patient and willing to solve the problem. They even sent me replacement headphones! I'll always come back to this brand!

Rizzy cook in customer service assisted .
Excellent customer service. Rizzy cook is a credit to Mixx products.

My head fones wouldnt charge anymore an they were brilliant for the gym, Ben from support imediatley sorted the problem fantastic job thank you Ben an MIXX

Bought MIZZ headphones just before Christmas which sounded great, and very comfortable. The headband snapped about 5 months later, but as soon as I contacted MIXX they talked me through the process to return them and provided brand new replacement set which are great!

Excellent product and excellent customer service.
I received a pair of headphones for my birthday, which sadly broke. However, after contacting customer services, I was able to send them back and get a replacement free of charge. I highly recommend