Millets - Enfield Arvostelua 

Tee was such a wonderful example of what customer service should be like, she wasn’t pushy or salesy, she knew her stuff! I needed new walking boots and I could only fit the kids size, she went out of her way to show me other sizes that may work in adult shoes and knew exactly what materials on each shoe was best for what I needed. She was so warm and friendly and it was a great shopping experience that felt relaxed and pressure free! Thank you Tee for your time and kindness! :)

Some great offers in the sales and friendly, helpful sales staff - today, that was Erol, thank you!

Very helpful member of staff

My sales rep, Erol, was extremely helpful and gave me guidance on a number of boot types I was unsure about. This helped me make a clear decision and have some great boots.
I also wanted to try on some jackets and over trousers for sizing and buy online later, Erol helped me confirm the best I needed.

Excellent staff pointed me in the right direction for what I wanted and then told about the best deal for the product i was buying. I have used the shop many times and the service is always the same.Today i was served by Erol.

Excellent helpful polite friendly staff esp Amber when I was trying on boots !!
The young gentleman ( not know name ) also very helpful , polite and friendly
Excellent all round
Thank you

Great service as always - cheers Erol

Really great customer service from Erol and the team. Provided great advice about jackets I was looking for and showed me plenty of options. Couldn’t be happier.

I got to the shop 5 minutes before closing time on Thursday evening and staff were attentive and helpful. Matthew and Erol thanks for your assistance today 👏

Erol was really helpful.

I was served by a young man named Matthew, who from start to finish was extremely professional, something this country lacks in abundance. Matthew was approachable and calm, helpful but not pushy and generally had a manner that made 'my' whole experience very pleasant.
Most young people show no pride in their job, speak poorly, have no interest in their customers and spend their time on mobile phones or chatting to other staff as though the customer is invisible.
Matthew however has reinstalled my faith in the shopping experience!
Please employ more young men and women like Matthew in your stores and encourage the nation, especially London to take heed of what service 'should' look like!
Thank you Matthew.

Darren was very helpful. Clearly very knowledgeable. Good advice given about walking shoes.

Served by a lovely sales assistant Hannah, who helped me to choose what I wanted to purchase, as well as having very good chirpy personality, spoke to all the customers with a welcoming chat and being helpful.
Top marks to Hannah.

Erol was extremely friendly, helpful and knowledgable in helping me find the right gloves for me

Friendly welcome to the store. The store was tidy and everything was presented well. I was given plenty of time to look around and try things on.

Visited the store today looking for replacement gloves for my previous pair (also from Millets)
Welcomed immediately by Erol and Andrew.
No pushy sales techniques just very genuine, friendly and helpful guys who I felt very at ease talking to.
They found me exactly what I was looking for.
Thank you!
As a retail manager myself I would be very proud to have them serving my customers.

Pop in to my local Millets
To get new walking shoes

Thanks Hannah for all your help

Hannah and Andrew were super helpful when it came to finding me the right waterproofing detergent for my jacket. Really kind and helpful!

Hannah was excellent. She helped me choose gloves for me Norway holiday. She was informative, open and friendly. I'm really happy to shop in Millets and be served by their great staff, Hannah being one of them.