Microsoft Store Arvostelua 999

Seit ca. 6 Monaten versuche ich Whatsapp vom Microsoft Store auf meinem Windows 11 Laptop zu installieren und erhalte immer nur die Meldung "Bei uns ist ein Fehler aufgetreten". Auch verschiedene Tipps aus dem Internet konnten mir nicht helfen.

Be careful what you're buying in Microsoft Store especially in games. The package register system does not work as should like when you buy an ultimate edition of game, it does not technically register all editions as "owned" it still makes buyable to buy lower tier of package which is pretty BS. In Steam you can't buy deluxe for example if you already own the ultimate but this is not the case in Microsoft Store. Games work otherwise alright but the store system is terrible. Another example how I feel like I got scammed is that I bought Diablo 4 Ultimate edition in summer but when I checked the game in the store, I only own up to deluxe edition but not Ultimate so this made me think did I get scammed by MS so I need to solve this and try to get back what I really own. Customer service system is also flawed. It is very difficult to contact MS customer service. MS store sohuld also have wasy live chat service if you need urgent help or you have some quick questions.

Microsoft liet mij mijn telefoon versturen via UPS voor een reparatie.
Microsoft heeft 510 euro gekregen van UPS voor het zoekraken van mijn telefoon. Microsoft betaald mij niet terug en houdt het geld zelf.

Walchelijk

If I could rate 0 stars I would. Microsoft Store shouldn't even be allowed to do business. They lost my package in June and gave me the run around for months - thank God I used PayPal for the majority of my purchase but I also used a $15 credit from my account. Earlier this week (September) after months and hours of my time spent trying to get my money back they send me an email saying the package was lost and I should contact them to make it right. Of course I contact them and they tell me it's now past the window and I should have contacted them before WHICH I DID. I've contacted them at least 15 times since the first day my package didn't show up when it was supposed to. I provided them tracking & order numbers, every flicking case number they gave me and I really wasted precious hours of my life for nothing. If they knew the package was lost and still wasn't going to refund my credit then why the heck did they email me? I will never purchase anything from them ever again. And I advise anyone purchasing anything from them to be VERY WARY. They are not a legitimate company anymore it feels very much like fraud and a scam - who knows if they ever even had the package mailed in the first place. I highly recommend staying far away from anything to do with Microsoft.

Einstellungsmöglichkeiten? Fehlanzeige
Übersichtlich? Sicher nicht
Nutzen? Nicht vorhanden

Jeder, wirklich jeder Online-Store ist deutlich besser!

Microsoft beweist mit seinem Store, dass kompetente Leute woanders arbeiten!

Unübersichtlich, langsam, funktioniert nur zur hälfte downloads reagieren zum teil gar nicht, können nicht installiert werden, Bugs, lags alles inklusive. Downloads kann man nichtmal im explorer öffnen weil ordner nicht zugangsberechtigt. Würde am liebsten 0/5 geben.

Es una aplicación MALISIMA, no funciona, se pega, no me descarga ni actualiza las cosas. Hasta es mejor el Play Store. Si pudiera darle 0 estrellas lo haría

I had ordered an Xbox Elite Series 2 controller on the Microsoft Store. The package never arrived when FedEx/Microsoft's order tracking had indicated it would.

Upon calling Microsoft, they opened a case to locate my package and told me it would take two business days for their internal investigation and they would then contact me with a resolution; the two days came and went and I heard nothing. So I called in again asking for an update and was only then told it would be another TEN business days for resolution.

MS support was 0 help and their hands we're completely tied from performing what I would consider a reasonable resolution of either:
1 - expediting the shipment of replacement product
2 - issuing me a refund so I can go purchase the product from another retailer

Putting the customer on hold, like this, without their money and without their product is an extremely bad customer experience. Other retailers have mastered up to same-day receipt of an online order - I'm currently at 17 days (13 business days) without the product that I have ordered. I'm sure that packages are lost all the time with the amount of packages that they ship, but this isn't a $3000 laptop, it's a $200 controller. More money has been wasted by having me call their support 5 times that what the product is actually worth. I should have just ordered the first time from Amazon who was able to get this product to me the same day I had ordered at the same sale price that was on MS's online store.

Beware! Purchased software (Microsoft Office). Product key did not work for activation. Subsequent communication from Microsoft Store was unprofessional and useless. Suggest to not waste your money.

La aplicación es bastante entretenida los juegos son entretenidos y divertidos lo unico esque le gustaria qué agregarán más juegos similares a minecraft ya que siento que hay muy pocos y me gustaría que fueran de un poco de más alta calidad si hicieran eso les agradeceria mucho y no habría raozn de bajarle estrellas, un ejemplo de mejor calidad sería juegos como craftsman etc

After purchasing a wallpaper small app without any reviews yet, I discovered it wouldn't work on any of my win10/win11 machines despite being suitable according to the details.

So, simply uninstall and get a refund? It is seems impossible. The closest I got was a mail with dead support links.

It seems that apps and games are non refundable, whether or not they actually work. Only a small amount wasted but Microsoft would do well to copy Google and allow a 15 minute cancellation period.

I won't make another purchase unless there is a good review and if possible will buy elsewhere.

die app ist richtig umbequem und beschissen.
wie kann ich meine installierte apps finden?
warum wird keine meldung nach instalation angezeigt werden?
wie weiß ich wo die app wurde instaliert?
es ist echt schlimm...

I cant download any app from this.

Please do not purchase movies from Microsoft why? They have completely automated there password reset. If you can not provide info about your account from years ago including old credit card numbers and passwords you will never access your movies again period.

not good at all, very hard to find something there

The software downloader that presents spinning wheels of doom instead of downloading and installing as expected. Terrible that Microsoft cant create a downloader as good as Steam or even the dreaded Uplay... Software quality, where?

They selling broken games and have been for many years

Ich habe vor nicht mal einem Jahr ein Surface Laptop 5 gekauft, welches jetzt schon das zweite mal aus der Reparatur kommt wegen eines Garantiefall durch Sachmangel. Als ich das Gerät zurückgeben wollte gegen Kaufpreis, wurde mir am Telefon von mehrern Mitarbeitern gesagt, dass das nicht möglich sei, weil der Kauf mehr als 60 Tage zurück liegt. Das ist nach deutschem Gesetz nicht zulässig!