Market Harborough Building Society Arvostelua 

Jane at the Rothwell branch was very helpful and went the second mile in sorting a transfer for my father.

Superb, person-centred customer service from Laura today. Visited the kettering branch with my elderly father, who doesn't hear very well. Laura explained everything thoroughly, in simple clear terms, in order for my father to make an informed decision. Great, personalised service from a local Building Society. Thank you.

Emma in the savings support team was very extremely helpful and professional, Emma phoned up following an email I sent and answered our questions very quickly and satisfactory. First class service.

Went in to open a savings account,i knew which one i wanted to open.
Did the tranaction quick and thorough, explained everything and gave me some information about the account l opened. Gave me information on other accounts if in the future i like to open another one.
Andy was very helpful and welcoming as new customer, was satified with my transaction .

Oh my goodness, what a breath of fresh air these folks are!
Having spoken to them over the years and again today I always find they are so polite, take their time - never hurry or make you feel you a problem client!!

Easy to deal with and great customer service

I must have ticked the wrong box about offshore status and recieve a letter with SAE. The error was corrected promptly. Excellent customer service.

Prompt phone pick up, patient courteous help from Emma given to this old person to gain online access.

Very professional experience this morning with the two ladies at Kibworth.
They were very helpful and made the whole process easy and relaxing
Thank you
Nick

I have been dealing with MHBS for over 55 years, firstly securing a mortgage from them when I firstly got married.
Since then I have always used them for safe keeping of my monies over the years.
From when I first stood in front of their Manager a "Mr Mee" to discuss my forthcoming marriage and need to buy a home all those years ago until the present day everyone at MHBS has been firstly professional and VERY, Very helpful to me, my wife and family.
MHBS is FIRST CLASS

Paul & Sandra Joy

I spoke with a helpful and patient lady called Emma. Talked me through my login in issues and withdrawal process. She was professional, well mannered and knowledgeable...a great combo!

Very plesant experience. Emma was helpful and walked me through each step which i needed help with. Task was easy to complete with emmas help and it took minimal time

Visit to the branch in Kibworth to get interest figures, efficiently dealt with and Jay upgraded one of the accounts to get a higher rate of interest which she told me about. All the staff there are always friendly a d helpful.

Emma quickly assessed what information l need and promptly helped me out. Many thanks.

I was able to resolve my enquiry without any delays

Friendly lady I spoke to on the phone today,sorted out my problem straight away and talked me through all the stages I needed to complete my online registration.Thank you so very much for all your help

Called MHBS with regards to the business account query and spoke with Emma.
Emma was very helpful in in dealing with my enquiry. It only took a few minutes on the phone to get everything sorted. This would have taken a lot more time going through the AI chat bot.
Thank you Emma and MHBS

The staff were Brilliant, helped us all through the transactions.

I wished to switch savings accounts with MHBS but didn't know where to start so wrote an email to customer services.
The next morning Emma from the Customer Support Team phoned and spent half an hour talking me through the website documentation - and fixed it so that the notice period on my first account was waved!
First class service!!