Company did not provide seats in the section indicated on website. Refuses to exchange provide more than a nominal “refund” that barely covers ticket fees.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It was very easy to navigate the site and purchase the tickets. The one improvement I would suggest is that you can actually see the actual seats rather than just the row. My elderly mother loves the... Näytä lisää
Yritys on vastannut
Used this site to buy the most affordable tickets. Easy process. Legit tickets. Really enjoyed the show. I check here for tickets before looking anywhere else
Yritys on vastannut
Referred by my AMEX Platinum account. Process was quick and easy. Although the fake “sale” was a little silly. Increasing your prices in order to give a fake discount (to the same prices as every othe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MegaSeats.com is a secondary ticketing marketplace that is changing the way people buys tickets. MegaSeats offers millions of tickets to sports, concerts and theater events nation-wide. What sets MegaSeats apart is that there are no service and shipping fees added to check out. Simply, what you see is what you pay. At MegaSeats you"ll never over pay for tickets ever again. Just a quick and easy ticket shopping experience with no fees. Thank you for stopping by, we appreciate your feedback.
Yhteystiedot
101 Industrial Park Rd, 06066, Vernon, Yhdysvallat
- (844) 425-8494
- customersupport@megaseats.com
- www.megaseats.com
Get 16% Off — Use Code: MSSCL16
4,2
Hyvä
3 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä MegaSeats
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Vastaus yritykseltä MegaSeats
Thank you for your review. Also, we are sorry you missed the information regarding currency. Megaseats is a nationwide online marketplace where independent, professional ticket‑selling companies list and resell tickets for popular sports, concert, and theater events across the United States, Canada, and beyond. Since we are a U.S.-based company, all prices on our site are listed in USD, and this is stated before an order is placed. We always encourage customers to review the pricing details at checkout so everything is clear before completing a purchase.
Not as advertised
Company did not provide seats in the section indicated on website. Refuses to exchange provide more than a nominal “refund” that barely covers ticket fees.
28. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
I'm sorry to hear about your experience, and we appreciate you sharing your feedback. We guarantee that tickets will be delivered as selected and that seats will be side by side unless otherwise stated. We understand how frustrating it can be to encounter an issue with order details and regret any inconvenience; however, we are unable to process refunds, cancellations, or exchanges due to our terms and policies. All order information is displayed, reviewed, and confirmed at checkout, and our terms—agreed to at the time of purchase—state that all sales are final, with refunds only available if an event is officially canceled or if the seller fails to deliver the tickets. Megaseats is a nationwide online marketplace where independent, professional ticket‑selling companies list and resell tickets for major sports, concert, and theater events across the U.S., Canada, and beyond, and we do not own, price, or ship the tickets listed on our site.
Very easy to use and feel secure about…
Very easy to use and feel secure about this purchase.
30. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for taking time to submit your feedback. We appreciate it. Please let us know if you need further assistance with your order.
Times to get tickets are too long
Times to get tickets are too long, I purchased tickets and wait for 30mins to access it.
21. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for your feedback. We strive to offer the best service. We always recommend ordering the tickets before the start of the event as to avoid any delays with delivery. It's important to note that the tickets may have a slight delay after the order was placed depending on venue and platform restrictions. With that being said we hope you enjoyed the event.
I was sent the wrong ticket
I was sent the wrong ticket. Im waiting for the right one to be sent
27. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for your feedback. After checking our records it seems that the issue was resolved promptly. We hope you enjoy the event.
Easy site to navigate and my tickets…
Easy site to navigate and my tickets were in my MLB wallet in seconds.
19. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for your purchase! We're glad you found the process easy, and that you received your tickets promptly. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoy your event!!
Vastaus yritykseltä MegaSeats
Thank you for sharing your feedback. We understand that pricing can feel high, especially for popular events. As a secondary market, ticket prices are determined by supply and demand, not face value, and can change based on market conditions. Our goal is to provide access and transparency so customers can make informed decisions. We appreciate your input.
The tickets were exactly as listed and…
The tickets were exactly as listed and delivered within 10 minutes! I couldn’t have asked for a better 3rd party booking experience.
16. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Concert Tickets Rejected
I booked and paid for concert tickets and then 15 minutes after being charged and receiving confirmation, I got an email saying the tickets were rejected and refunded due to not being available. The refund was processed right away and all the commnication afterward was good, but it was very frustrating to think I got the tickets only to find out they were not available when I paid for them.
6. maaliskuuta 2026
Vastaus yritykseltä MegaSeats
We appreciate your honest feedback and regret that the product didn’t meet your expectations. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)!
affordable and easy
Used this site to buy the most affordable tickets. Easy process. Legit tickets. Really enjoyed the show. I check here for tickets before looking anywhere else
16. maaliskuuta 2025
Vastaus yritykseltä MegaSeats
Thank you for your review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! We do hope you come back and use our services again. We are happy to hear it was a great event.
Poor Communication, No Ticket
If I could give them no stars, I certainly would. My son and I are scheduled to go see a concert tonight and did not get a ticket by the time provided i.e. one day before the concert. No communication whatsoever. I had to call and their customer service is closed. Emailed them and received the notice the next day that the ticket was no longer available. I was offered me another seat and a horrible location at no discount. Surprisingly, when I went onto Ticketmaster, there were plenty of seats available in the area. However, I had to pay double the price because it was a last minute purchase. Now I have to wait 10 days for a refund!! Total scam and poor customer service.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MegaSeats
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide excellent service, and it’s clear we fell short. We’d love the chance to make things right—please reach out to us at 866-459-9233 so we can assist you directly. We are available 10:00 AM to 09:00 PM EST, 7 days a week.
Mega canceled my tickets after I bought…
Mega canceled my tickets after I bought a hotel and air fare.
They do not guarantee tickets.
12. helmikuuta 2026
Vastaus yritykseltä MegaSeats
We appreciate your honest feedback and regret that the product didn’t meet your expectations. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in .
I did not get my tickets :(
I purchased resell tickets for a comedian near the city I live in because AMEX had a promo. The day of the show I did not get a single email with the tickets and when I went to their website to check it still said that it was processing. It was a friday night and I was desperate to get my tickets since I was on my way to the theatre and I remembered a received an email from a representative so I immediately email them and call Megaseats and they were out of office.
The good news is that after submitting a claim to get reimbursed I received it which is great. But I still invested time and gas to go, trusting that I had tickets purchased. But I think they should have 24/7 support for these type of scenarios since shows and concerts happen mostly at night and on the weekends. I am glad I got my refund but it was still a frustrating experience.
16. lokakuuta 2025
Vastaus yritykseltä MegaSeats
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide excellent service, and it’s clear we fell short. We’d love the chance to make things right—please reach out to us at 866-459-9233 so we can assist you directly. We are available 10:00 AM to 09:00 PM EST, 7 days a week.
Vastaus yritykseltä MegaSeats
Thank you for your purchase and for your wonderful review! We're glad you found the process easy, efficient and that you received your tickets promptly. We hope you enjoy your event!!
Easy to use and I was able to pick my…
Easy to use and I was able to pick my seat.
28. tammikuuta 2026
Vastaus yritykseltä MegaSeats
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Slow availability of tickets
Slow availability of tickets
Not as good as other peers
24. tammikuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for your feedback. We apologize for the delay in ticket delivery. For certain events, venues may require a 24–48-hour delivery window, and we always notify customers of the expected delivery date before purchase. If tickets become available sooner, we send them right away—as happened in your case. We understand this can cause some anxiety, but we guarantee all tickets will arrive in time for the event. We hope you enjoy the event!
The ease of ordering and the immediate…
The ease of ordering and the immediate email acknowledging the order was great. The concert isn’t until September so I’ll have to wait until late August for my etickets
24. tammikuuta 2026
Vastaus yritykseltä MegaSeats
Thank you for your purchase! Whenever tickets can be ready ahead of the estimated delivery time, we send them right away so you can plan with confidence. We appreciate your review and feedback and hope you enjoy your event!
Vastaus yritykseltä MegaSeats
Thank you for your purchase and wonderful review! We’re thrilled to hear you had a good experience with our website. We hope you enjoyed your event!!
Easy and great pricing
28. tammikuuta 2026
Vastaus yritykseltä MegaSeats
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope you enjoyed your event!!
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