Mathew & his workmate Aron were professional, friendly and helpful. As when we’ve used Macintosh before they arrived on time, explained the job fully did excellent work and cleaned up completely. Our... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very happy with timely & professional approach from Aaron & Josh on the jobs done. Replaced an exhaust fan mounted on glass window & upgrading the existing power board with earth leakage protection. G... Näytä lisää
The most friendly and knowledgable experts ever! Just an absolute pleasure to deal with! Quick, responsive service with a proactive can-do attitude and nothing is an issue! They really think outsid... Näytä lisää
Prompt, informative replies to questions. Reliability in the provision of quotes. Arrived at the premises on the dot of the estimated time and ready to work immediately. Worked effectively non stop s... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today
Yhteystiedot
Mars Road 27, 2066, Lane Cove West, Australia
- 1300 627 727
- jenny@mcintoshelectrical.com.au
- www.mcintoshelectrical.com.au
4,8
Erinomainen
913 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great team and very efficient.
8. tammikuuta 2026
Very happy customer
Electrician on time and the job completed swiftly and smoothly.
17. joulukuuta 2025
Quick work much appreciated
Quick work much appreciated. A hole left, though thanks for repairing the broken bayonet
15. joulukuuta 2025
Great experience
Arrived on time, did a great job - good communication throughout the process and happy with the result
14. marraskuuta 2025
Not the best for electonic circuit diagnosis
A gate release which is contolled by an electonic circiut board is outside the expertise of your electricians.
11. marraskuuta 2025
I was extremely happy with the timely…
I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakage protection.A highly recommended team!
2. lokakuuta 2025
Oma-aloitteinen arvostelu
The electricians were knowledgeable
The electricians were knowledgeable, friendly and really efficient. They explained everything to me clearly and made sure I understood what was going on. Incredibly tidy too.
5. marraskuuta 2025
10 stars 🌟
We have used Mcintosh Electrical a numbers of times and cannot recommend them highly enough. Everyone we've had contact with is helpful, knowledgeable, and delightful. The work has been fast and excellent. Our friends suggested them and we have done the same for our neighbours when they wanted someone reputable. It feels good to recommend a service full is lovely people doing great work!
20. lokakuuta 2025
Vastaus yritykseltä McIntosh Electrical
Katie
Wow, thank you so much for your amazing 10-star review! 🌟
We’re absolutely delighted to hear your feedback and truly appreciate your ongoing support. It means so much to us that you’ve recommended McIntosh Electrical to your friends and neighbours and that’s always the highest compliment we could receive!
We’re super happy you’ve had such great experiences with our team and look forward to helping you again whenever you need us.
Warm regards,
Jenny McIntosh
Excellent service from the initial…
Excellent service from the initial contact on the telephone to the delivery of expertise at the other end. Thank you for making it easy!
15. lokakuuta 2025
Vastaus yritykseltä McIntosh Electrical
Hi Brent,
Thank you for your amazing feedback on the team. We're thrilled to hear that your experience was smooth from start to finish. It means a lot to us that you felt supported and at ease throughout the process. We're always here if you need us again, thank you for choosing McIntosh Electrical :-)
Warm Regards
Jenny McIntosh
McIntosh Electrical have been a great…
McIntosh Electrical have been a great find! Friendly, reliable and efficient - thoroughly recommend.
9. lokakuuta 2025
Vastaus yritykseltä McIntosh Electrical
Hi Susan,
Thanks so much for your lovely feedback! Being described as friendly, reliable, and efficient truly means a lot to us, it’s exactly what we strive for in every job we do. Your recommendation is greatly appreciated, and we look forward to helping you again in the future if you ever need us!
Warm Regards
Jenny McIntosh
Thanks again for an organised
Thanks again for an organised, friendly and well done installation of my external lights and internal fan.
13. lokakuuta 2025
Vastaus yritykseltä McIntosh Electrical
Thank you so much, Megan! It was a pleasure to help with your installation. We're so glad you're happy with the lights and fan, and we really appreciate your kind words.
Warm Regards
Jenny McIntosh
All staff were great
The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful. They were looking if there was anything else they could assist us with whilst they were there, to ensure a full offering of service.
8. lokakuuta 2025
Vastaus yritykseltä McIntosh Electrical
Thank you Olivia, for your kind words! We’re delighted to hear that our administrative team and electricians were able to provide you with a smooth and helpful experience. It’s great to know that their attention to detail and willingness to go the extra mile made a positive impression. We truly appreciate you taking the time to share your feedback and look forward to assisting you again in the future!
Warm Regards
Jenny McIntosh
beware of Mcintosh Electrical
A few months ago we noticed that the lights in the living room started dimming themselves out after 10 -15 min from the time we'd switch them on. Within a week or two they were gone completely.
I called Mcintosh electrical as they did some small jobs for us in the past and are our locals, explained what happened with the lights and was given the time for the electrician' visit.
The two young gentlemen arrived, One electrician took a screw driver literally out of his pocket, removed the cover from the switch, pulled out tiny object and said that the problem might be in the "dimmer".
While he was doing that the other young man -for some reason- was wondering around the house and then just disappeared (I understood he went to the car);
The electrician who was looking at the switch' issue went outside and brought a new dimmer, put it into the switch, checked that the lights were working and left.
The whole job took about 10 - 15 minutes.
a few days later i receive an invoice for $405.85.
it included: Call out and first hour fee of $265.00, dimmer itself $103.00.
In the past Mcintosh's call out fee was $90.00 - as per the invoices that are still avail in my computer.
- I was not provided with a quote or fee estimate for the services before they were performed.
- I was not made aware before being invoiced for the fees that they have a call out fee of $265 + GST.
Had I been made aware of it, I would not have agreed.
A call out fee of $265 during ordinary business hours for work that is not emergency work is materially above market standard rates for electrical work in metropolitan Sydney.
Our concern is that Mcintosh Electricals might be putting in a difficult position pensioners and/or elderly by charging them a massive unaffordable by some call-out fee for a minuscule job (such as dimmer or a light bulb replacement) without notifying them about astronomical charges during booking.
Very disappointed.
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä McIntosh Electrical
Dear Larissa,
Thank you for taking the time to share your feedback. While we always welcome customer input, we feel it’s important to address several misleading and inaccurate claims made in your review.
Firstly, we pride ourselves on being completely transparent about our service fees. Unlike many of our competitors, we are always happy to clearly outline our call-out charges, labour rates, and material costs when asked, and we encourage all customers to request this information before booking, as many do.
Our professional service fee of $265 (plus GST) covers travel, administration, and up to the first hour on site, regardless of how long the job takes. This is industry standard for licensed and insured electrical services in Sydney and reflects the quality, compliance, and professionalism we bring to every job. The dimmer we supplied and installed was priced at $103 – again, well within standard market rates.
We’d also like to clarify an important detail that was omitted from your review. When the cost of your job was queried, we promptly addressed the concern, as we do with all our clients, and issued a 10% goodwill credit, reducing the invoice by over $40 to a total of $365.27 inc gst
This gesture was made despite the work being completed properly, safely, and to your satisfaction.
We also note that the work was completed over six months ago, in March 2025, so it is surprising to only now receive a one-star review, based on a misconception on service pricing.
More seriously, we strongly refute your claim that McIntosh Electrical is “overcharging pensioners.” This is an entirely false, defamatory, and inappropriate accusation. We have many longstanding "pensioner" clients who trust us and are extremely satisfied with the high-quality work and fair pricing we consistently provide. Our reputation has been built over many years on honesty, integrity, and excellent customer service values we extend to every client, regardless of their age or background.
We understand that cost can be a concern, which is why we encourage all clients to ask about pricing prior to booking. We are always happy to provide information on fees in advance as many of our satisfied clients will confirm.
We hope this clears up any misunderstanding, and we remain committed to providing honest, reliable, and high-quality service to all our customers.
Sincerely,
Jenny McIntosh
McIntosh to the rescue!
Jenny was most helpful, we had an emergency as our electric garage door would not open and no other access! McIntosh crew here within the hour!
3. syyskuuta 2025
Consistently Reliable and Affordable Electrical Services
We have always engaged McIntosh Electrical and have consistently been impressed by their exceptional service. The team is professional, punctual and highly knowledgeable, handling every job efficiently and effectively. Their transparent and affordable pricing makes them a standout choice. We highly recommend McIntosh Electrical for anyone seeking reliable, skilled electricians who deliver excellent service every time.
4. syyskuuta 2025
Vastaus yritykseltä McIntosh Electrical
Hi Paul
Thank you so much for your kind words and ongoing support! We're thrilled to hear that our team's professionalism, efficiency, and transparent pricing have made a difference.
At McIntosh Electrical, we pride ourselves on delivering expert service, especially in building maintenance for owners' corporations. It's great to know our commitment is appreciated!
We look forward to continuing to work with you.
Warm regards,
The McIntosh Electrical Team
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