Matthew Algie | Roastery and Coffee School Arvostelua 

Training with Tom was excellent, he was really informative, went into a lot of detail and happily answered all of our questions.

Tom was just amazing! Very helpful, explained everything in the best way and was very patient with the whole crew, which were very chatty. Really great training experience.

He also helped me a lot to improve my latte art skills

Thanks!!!

Tom was really nice, delivered a great training 11/10.

Avoid purchasing a coffee machine from this company; it's a mistake I unfortunately made. They misled me regarding the required sales of 10 cups daily under a profit-sharing agreement. Once the contract was signed, unexpected minimum charges appeared. Their invoices are unclear, only detailing cup sales without transparency on profit shares. It's a disappointing experience. I advise steering clear of this business.HelpfulSpread the wordMatthew Algie | Roastery and Coffee School emblemResponse from Matthew Algie | Roastery and Coffee SchoolAugust 29, 2025Hi there, we appreciate you reaching out about this. We're concerned to learn about your situation. Customer issues are a priority for us, and we'd like to look into this thoroughly. We've asked for additional details via Trustpilot to discuss your concerns more fully. Sincerely, Harris

This experience was absolutely amazing from start to finish. From the attention to detail to the quality of time spent with Collin, it was truly worth every moment.

Collin’s depth of knowledge and his passion for the art of coffee really stood out. He explained everything clearly, was more than happy to repeat steps whenever asked, and shared his own personal opinions and advice throughout the workshop. His enthusiasm made the learning experience even more enjoyable and engaging.

He struck the perfect balance between being professional and incredibly approachable, creating a friendly and welcoming environment that made it feel like you’d known him for years.

I honestly couldn’t recommend this workshop at the Matthew Algie Coffee School enough. If you’re considering it, it’s 100% worth your time and effort.

Colin the trainer at Matthew Algie was kind, interesting and knowledgeable. We got through so much and didn't stop the whole time we were there. I felt that if I had a machine and a grinder, I was equipped with the knowledge to go home and run that thing. The class was a lot of fun!

Worst company don’t buy coffee machine…
Worst company don’t buy coffee machine from them
I have been scammed by these scoundrels, They will never tell you about 10 cups a day on a profit sharing contract, once you signed the contract they will start charging you minimum floor charge. No proper invoice they always send you just coffee cups sales nothing will be mention how much profit share is on the invoice very bad company never buy coffee machine from this company

Useful

Share

Matthew Algie | Roastery and Coffee School logo
Reply from Matthew Algie | Roastery and Coffee School
29 Aug 2025
Hello, thank you for bringing this to our attention. We’re sorry to hear about your experience. We take customer complaints very seriously and would like to investigate this further. We’ve requested more information through Trustpilot so we can discuss this with you in detail. Best Harris

Claire was very helpful at explaining how the coffee machines work. Showing me different types of coffee art and helping us to maintain the up keep of our machines to help prevent any issues

Tom was very helpful and a great teacher, gave very helpful feedback to help everyone push themselves the further step.

Thomas was very helpful and talked through everything thoroughly, he shored us and was patient and seemed enthusiastic and positive.

Tom was more than knowledgeable and a great teacher about all things coffee! Having never been in the coffee business before , I feel confident about product knowledge

Tom was very very nice and im happy that he taught me how to do a heart and how to make coffee

Tom was very enthusiastic and full of energy, he was very concise and knowledgeable.

Tom was great. He was extremely friendly, helpful, and enthusiastic. Worked one on one with everyone helping them get basic latte art down and making sure everyone was consistent and confident with making espresso properly and steaming milk. He also gave us fun coffee history facts and tips for the coffee machine. He was great.

Tom is a very knowledgeable trainer, with excellent people skills and overflowing passion for coffee.

tom was very knowledgeable

I attended the "train the trainer" course with Ramona Buga. She made the course very engaging and fun! The information was easy to follow and transmitted clearly.

Colin was so charismatic and made learning a breeze! And any issues we had he was able to juggle and get round to each participant so no one felt left out.
Helps that the coffee tastes great too!

Really enjoyed the barista class run by Colin Young at Matthew Algie in Glasgow. Great session, very informative, and delivered in a flamboyant manner, even for a domestic coffee enthusiast. I’ll definitely be impressing the wife and friends with my new found skills and might do a follow up latte art course in the future.

Gosia is an amazing trainer! A true coffee expert that guided us through three days of SCA barista professional course. Highly recommended