I ordered some products online expecting to get my order in about 1 week. To my surprise, Manetain Beauty Supply called me to ask if I wanted it delivered since I live very close. They were extremely... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Thank you for a great shopping experience. The product I purchased is exactly the correct one, at a very good price 👍 Pick up was quick and easy, with super knowledgeable and friendly staff.... Näytä lisää
Wish I could give them 0 stars - this company is a scam. Ordered Black Friday and had to follow up multiple times after still not receiving my order for weeks and weeks. I did eventually receive it bu... Näytä lisää
So happy to finally have a beauty supply store in town! The ordering process was easy, and the prices are fair. Will definitely recommend and be ordering again.
Yrityksen tiedot
Yrityksen kirjoittama
Manetain Beauty Supply Inc. is a Beauty Supply Store located in the St. Catharines and services the entire Niagara Region. We specialize in black hair, beauty, and skincare. Products we carry include Hair Extensions, Wigs, Braids, Hair & Skin Care Products, Cosmetics, and Styling tools. Come Check Us Out!! We offer Curbside Pick up for your convenience.
Yhteystiedot
306 Glendale Ave, L2T 2L5, St. Catharines, Kanada
- 9052276263
- info@manetainbeautysupply.com
- www.manetainbeautysupply.com
3,7
Keskitasoinen
37 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
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Ordered a week ago
Ordered a week ago. No response to communication and no notification that item has been shipped. Finally received a reply saying would refund shipping and give a discount as they would deliver it locally in about an hour. That was 4 days ago. Still have not received and no further reply to my inquiries.
Keep replying to their emails and yet they say they haven't received any response from me. Not quite sure what else I am supposed to do to contact them? Never asked for a refund or for the item to be delivered by one of their staff as they would not have access to my building. I am rarely home so if send by postal delivery, as was the point in the order, it would be delivered to my canada post mailbox. They can cancel the order altogether for all I care now as I have ordered the same product from another company and it was delivered within 24 hours with no issues.
Final update: Good luck to future buyers as apparently you can't contact this business via their email as they just continue to claim they never heard from you, even when you respond to their own email!
22. tammikuuta 2022
Vastaus yritykseltä Manetain Beauty Supply
Hi Kelly,
The reason we were offering the local delivery was to get your order to you faster vs sending it through Canada post and having you wait an additional 3-4 days after you left a negative review about not receiving your item within 1 week. Our standard policy is (1-3 days to fulfil orders and shipping can take up to an additioanl 8 days depending on the carrier). Your order was placed on a saturday and orders are not shipped on the weekends. As per our website when you placed your order our store was closed for 2 days on the Monday & Tuesday due to the winter storm that impacted our business at which point no orders were fulfilled or shipped out. We reached out on numerous occasions to try to reslove this issue with no response. We have gone ahead and cancelled your order and have given you a full refund as we have not recieved any direct contact from you and you only seem to be responding to this negative review. At Manetain Beauty Supply we strive to offer the best possible customer experience and customer service but in order to do so, we require active communication with our customers whenever there is an issue with our service.
Best service
11. tammikuuta 2022
Good service, great site
Shipping was fast and easy. My products worked great and were just what I was hoping for.
7. tammikuuta 2022
Amazing service and fast shipping
Amazing service and fast shipping. Will order again and definitely recommend the website.
1. tammikuuta 2022
Everything arrived sooner than…
Everything arrived sooner than expected, well packed and in good condition. I was able to find more of the products I wanted than at Sally's, and some were at better prices or on sale.
20. joulukuuta 2021
Shipping was fast goood products!
12. joulukuuta 2021
Great customer service.
Great customer service.
They supply hard to get products and listen to your concerns!
10. joulukuuta 2021
Great selection and prices and my order…
Great selection and prices and my order came quickly and in great condition!!
14. lokakuuta 2021
Quick delivery!
11. lokakuuta 2021
Extrêmement satisfaite
Extrêmement satisfaite. Livraison rapide et produits impeccable. Je recommande à 100%! Très belle découverte, je vais définitivement commander de façon régulière.
20. syyskuuta 2021
Service was great and the staff member…
Service was great and the staff member I spoke with brought in exactly the items I was looking for. Great communication and fast shipping!
31. heinäkuuta 2021
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