Maersk Group Arvostelua 

It’s the worst company!!! They “lost “my Forniture twice already!!!!
Someone is keep stealing the Forniture!!!
They need to investigate this company!

⭐ Very Disappointing Delivery Experience

Our experience with Maersk’s delivery service for our Lowe’s appliances was extremely disappointing and unprofessional.

Our refrigerator and stove were scheduled for delivery on Sunday between 10:00 AM and 1:00 PM. At exactly 10:00 AM, we received a call telling us that our delivery had been canceled because they were having truck issues.

I asked whether another truck could be sent out since we had already planned our entire day around this scheduled delivery. I was simply told no, and that I would have to contact Lowe’s myself and figure out how to get it rescheduled.

The earliest we could get another delivery was Tuesday—two days later. Because we were expecting our new refrigerator, we ended up losing groceries, and because our stove was also part of the delivery, we had nothing to cook on for two days.

What made the situation even more frustrating was the complete lack of accountability. When we contacted the company to ask whether anything could be done to compensate us for the inconvenience and lost food, we were again told there was nothing they could do and that we needed to contact Lowe’s.

The customer service and communication were terrible. If you schedule a three-hour delivery window and then cancel at the exact moment that window begins, the customer should not be left responsible for figuring everything out.

I do want to make one thing clear: the workers who eventually delivered and installed our appliances were very nice and professional. My complaint is not with them.

My complaint is with the delivery system, customer service, lack of communication, and complete unwillingness to take responsibility when something goes wrong. For a company handling major appliance deliveries, I expected much better.

The worst experience ever stat away form this shitty company from these thiefs its costing me 5900 Euro on charges because nobody gives an answer to release cargo and they just play around.Made dispute on payment they come back with the reply that the dispute has been refused and the payment needs to be done,asking for the invoice in Euro currency to be made the payment and they send it in PLN since my company is Polish and costing more money on exchange.
Contacting them every day to resolve the problem and nobody cares just saying we will send you an email and nothing happens.When i ask to speak with a manager just forwarding calls to other agents and no solution.Name of the agent Rajesh.Ns
Stat away from this scam company worst ever

The people Maersk is sending for Lowe’s deliveries in Loveland, CO., are not fully trained, or they DO NOT KNOW what they are doing. This is the latest delivery that these young Latin men have messed up. I am a Latina immigrant from a Central America. so I was hoping to give them the benefit of the doubt, but enough is enough. The first incident was when they came to install a gas dryer and created a flood in my downstairs floor because they loosened my washer’s drainage hose. They also weren’t sure not sure how to connect the gas line. The second time they came, I had specifically requested that the installation be carried by others who are professionals. These young Latin men hired by Maersk or a Maersk contractor, are not professionals. They are cheap labor for Maersk.

The installation was for a gas stove that also required the removal of the old stove. Again, they looked at the valve and said they could not close it because they would have to go into my crawl space and they were not allowed to do so. I mentioned that the shutoff for the valve was right behind the stove and that it was just different. They said they couldn’t do the install because they did not think that was the valve. It’s just different! They left the stove but did not haul away the old stove as they were supposed to do. Yesterday was the last straw! I bought a refrigerator and again, they were supposed to delivery and install it, and remove the old refrigerator. As soon as I saw them, I knew these 2 young Latino men were the untrained cheap labor guys Maersk has hired for these jobs. I was hoping they would do a good job. (Stupid me!) The first thing out of the guy’s mouth when I told him the old fridge was ready for removal, he said he was not supposed to haul it away. I said yes you are. He called his supervisor, and I assumed he was informed he needed to haul it. He then informs me that they could not install the fridge because it would not go through the door. I told him we had removed the screen door and we had enough room to get it thought. He called his supervisor again! The guy told him it was his call. I asked him to at least try because I had taken measurements and knew it would get through. He kept saying he didn’t believe it would go through, but finally agreed to try, while informing me that if the fridge got scratched, it would be my responsibility. I accepted that then went inside to ensure ensure the old fridge was ready to be hauled away I came out to talk with him and let him know they could haul it away, but he said that they were going to get the new one in first. I said okay, went inside to have my family move the fridge out of the way. While doing this, one of my guys tells me that the Maersk delivery guys were leaving!!!! They left! No wonder they didn’t want to haul my old fridge out the door! They left without even giving me the option of allowing them to drop off the fridge on my driveway so that I could get it inside and have it installed by someone else! THIS IS THE KIND OF CHEAPER LABOR MAERSK IS GETTING GOR DELIVERIES!!!! I have loved purchase from Lowe’s but this is the last straw!!!! NO MORE!!!

HORRIBLE COMMUNICATION. Can't talk to anyone on the phone. Email responses are generic automated emails that are not helpful. If I could give them 0 Stars I would. They cost me $6,500 in storage costs because their faulty website would not take my delivery order. No one would take my delivery order over email or the phone. Unreal.

I am extremely disappointed with my experience with Maersk Home Delivery.

I was expecting delivery of a 72-inch bathroom vanity with a stone top from Lowe’s today. The tracking information showed it was scheduled for delivery, so my wife and I stayed home all day waiting.

After hearing nothing, I called customer service and waited on hold for over 40 minutes, only to be told that my vanity had been damaged and that’s why it was never delivered. No one contacted me beforehand to let me know.

The representative wanted to email me photos to see if I would still accept the damaged item. I declined and told them I should not have to decide whether to accept a damaged product after wasting an entire day waiting for a delivery that was never going to happen. I refused the shipment.

Now Lowe’s has to investigate before I can reorder, which means even more delays on a bathroom renovation that was already scheduled.

Customers deserve better communication. If a shipment is damaged, notify the customer immediately instead of letting them wait all day for a delivery that isn’t coming.

I hope Maersk reviews its delivery and customer communication process so this doesn’t happen to others.

I ordered a couch on 7/1. Today is 8/3. The final mile date keeps getting pushed back. With no delivery date in sight.

When I email maersk for an answer, they give an extremely vague explanation. If I had known they were so bad to work with I would not have ordered the couch. I cannot believe something takes well over 6 weeks to come. Extremely disappointed and nervous it may not even come.

Eine Anfrage bzgl. verloren gegangener Sendung bei Maersk Duisburg wird knapp und unhöflich "abgebürstet". Telefonische Kommunikation absolut frustrierend mit Callcenter in Indien(?). Keine Hilfe, keine Unterstützung, kein Interesse - nur Formschreiben in englischer Sprache, welche Datenschutz in den Vordergrund stellen.

Wird von Spreadshirt als Versanddienstleitser bis zur Grenze verwendet.
Ich habe T-Shirts erstellt, die ich für 4 Runde Geburtstage gestaltet habe.
Das Paket hätte bis 28.7. ankommen sollen. Seit 22.7. gibt es kein Update bei Maersk und Spreadshirt kann mir angeblich auch nicht helfen weil sie nicht mehr Infos als ich von Maersk haben.
Da ich die Shirts selbst gestaltet habe und sie personalisiert sind, werde ich auch mein Geld nicht zurückbekommen.
Verstehe nicht wie ein Versanddienstleister mit dieser Bewertung noch verwendet werden kann. Grundsätzlich liegt das Problem m.M.n. bei Spreadshirt, solche Anbieter sollten nicht beauftragt werden.

Damaged goods then last mile Maersk contractor Fireball Transport out of Colchester Vermont explained if I didn't order cheap China junk it would not have been damaged. Called Maersk amd all they did was call Fireball amd believe their lies. Im done with the Alibaba platform.

"I am writing to express my strong dissatisfaction with the transportation of container. The cargo was delayed at Ningbo terminal for 21 days (from May 26 to June 16) without any operational reason. Total transit time from Incheon to Constanta has reached 77 days, which violates the standard transit terms. This delay causes me severe financial and planning issues."

My package has been "out for delivery" for multiple days. Its past due. No one answers the phone. No one returns calls.

I wish I could give this a review less than zero.

Maersk was the shipping company chosen by Amazon to pick up and return an items that required special handling - it was an item being exchanged under warranty.

They were impossible to schedule with, didn’t show in the appointment date, which had a 12 hour window, but eventually showed up on another day.

They picked up the item, but never notified Amazon, so I was charged over a thousand dollars because Amazon didn’t know they had the item.

The item has been “Out for Delivery” per their portal for three weeks. Customer service can’t explain why, but see that they checked it back in.

If you hear their name - run!!!

In the meantime, I have to get a lawyer and file suit.

This is the WORST delivery company. I ordered a TV from amazon. I got several emails asking to schedule a delivery. The website didn't work to schedule. I called the CT number. Was asked to call an Albany NY phone number, and no one ever answered the phone. Back to CT they gave me a different number. They didn't have my package, and told me my package was shipped to a local delivery service. It was not. No one called to setup delivery. I called five times to try and schedule my delivery. I asked for the local number and they would not give me one. I asked for a manager, and they did not provide one. The 6th time i called I was informed my package was damaged and undeliverable. I was given a phone number to call for a refund. It was the WRONG number. Back to the orginal phone number in CT. THE WORST COMPANY.

J’ai bien reçu mon colis hier. Merci beaucoup.

This is the worst service I have ever experienced. I ordered 2 TVs from Amazon Sold by Best Buy which was supposed to be delivered by this company Maersk. My original delivery day was for 7/7/2026 by 5:00p.m. I waited around all day and my package never arrived. I called and they scheduled a delivery on 7/9/2026 between 9:00a.m. and 1:00p.m. Waited around all day and again no delivery. Called again and was told they don't know what happened but I was s I was supposed to have gotten my delivery that today. Delivery was then rescheduled for 7/10/2026 between 9:00a.m. and 1:00p.m. Again no delivery. I called back on 7/10/2026 around 2:30p.m. after my package was still not delivered at the schedule time. This time I was told my package would definitely be delivered today but the driver was running behind. According to them the driver had 9 more stops before he would get to me. I was also told the delivery driver would call me when he was on his way. At 7:15p.m. on 7/10/2026 I called again since my package still haven't been delivered. This time I was told that if my package wasn't delivered by 8:00p.m. today than it wasn't going to be delivered. So now it's 8:25p.m. on 7/10/2026 and no delivery. Lord knows when or if I ever receive my package. I'm so over this company and would not recommend it be used by anyone.

I had a very disappointing experience with Maersk's Ontario, CA warehouse and would not recommend their services.

The shipment was mishandled because incorrect information was entered into their system, resulting in my package being delivered to the wrong address. Despite acknowledging the issue, there appeared to be little effort made to recover the package or resolve the situation promptly.

Communication throughout the process was extremely poor. I had to call every day just to receive an update, and even then, I was often left without clear answers or meaningful progress. As the customer, I should not have had to repeatedly follow up for information on a mistake that was not my fault.

I expected a company of Maersk's reputation to take ownership of the error, prioritize retrieving the misdelivered package, and keep me informed throughout the process. Instead, I experienced delays, inadequate communication, and a lack of accountability.

Overall, my experience with the Ontario, California warehouse was unacceptable. I would not use Maersk again based on the level of service I received and hope the company takes steps to improve its communication, accountability, and customer service.

I work for Maeserk under a contract with Lowe’s and they are both horrible. As an owner operator we are under paid and do more work with no increase in pay. Maeserk tell us one thing and Lowes tell their customers another. There is very minimum organization and communication within both companies. They make us drive an hour out to customers house even if they do not answer phone. Once we get there and the customer is not home we have to mark the stop undelivered and we don’t get paid one red cents for other efforts of getting there. If I didn’t have to do this job, I WOULDNT

This company will intentionally delay your container so it's stuck in storage and then hold it ransom while they charge you hundreds of dollars per day until you pay it. You pay it, then they will take another day to process the payment then want paid again for that day. It's absolute extortion.

ordered from someone on ebay who apparently uses maersk shipping. package sent out quickly, arrived to a hub less than 250 miles from me, and there it sits. for the past 13 days. i drove long haul for fourteen years. 250 miles, even over the river and through the woods, is 6 hours tops, not 13 days. just crickets. maersk is a waste of space, how have they managed to stay in business with service like that i'll never know. and i'm still waiting.