Don’t order from here! It’s a scam I bought one product one time and then they signed me up for 2 monthly subscriptions without my consent and sent me products I didn’t want and took money from my acc... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Firstly, I tried to cancel my order after discovering this company is likely a scam, less than an hour after ordering and was told it was most likely already given to the couriers and it wouldn’t be c... Näytä lisää
Yritys on vastannut
I ordered the eyelash serum from Lure Beauty weeks ago and never received my package. I reached out to their customer service multiple times and either got no response or useless generic replies. It f... Näytä lisää
Yritys on vastannut
My two teenage daughters love this product and regularly get compliments on their lashes. As their mum, I have to look at a lot of pre and post serum lash photos and the product really does work - the... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Curated beauty Essentials. Here at Lure beauty we encourage embracing your natural beauty. We create products that enhance your natural self instead of hide. Home of The Trending Lash serum, noticeable results within 14 DAYS.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@lure-beauty.com
- www.lure-beauty.com
2,3
Välttävä
53 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 5 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shipping was fine!
I haven’t tried the product yet but it did arrive in about a week! No fret
21. elokuuta 2025
Oma-aloitteinen arvostelu
Lashes haven’t grown at all !!
Lashes haven’t grown, they’ve thinned out I’ve been using the product for well over a month now so have been using it long enough to notice a difference. I also found it cause dryness on my eyelid in the area it was applied. So overall I wouldn’t recommend or get this again.
26. kesäkuuta 2025
Vastaus yritykseltä LURE Beauty
Hi Gem, we must highlight that everyone’s growth is different and although some people will see significant growth within the first 4 weeks it can take others longer depending on where you are in your current lash cycle, the lash cycle of the eyelash is 90 days. From what you’ve described it sounds like you are towards the end of your lash cycle. In regard to the dryness this may suggest a personal sensitivity to an ingredient in the serum itself and not the product as a whole. Our serum is dermatologist approved and safe for eczema and sensitive skin.
I still didnt receive my order OR an…
I still didnt receive my order OR an email, i emailed the company, wrote them on instagram no answer, I am not paying for an order i didnt receive so can i please receive an email instead of only an answer to this rzview ??
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Meltem, you emailed on Sunday. It can take 24-48 hours for as customer service agent to come back to you, this has been picked up this morning we did ask in previous communication for you to confirm if any customs communication had been sent to you to help speed this process along to which you haven’t advised. We are commited to resolving this with you, but as advised it takes 24-48 hours for our agents to come back to any email and our socials are not managed by customer service agents they who won’t be able to help you.
I’m on my 2nd bottle
I’m on my 2nd bottle, safe to say it’s the best lash serum i’ve used compared
to many well known brands. I also use on my eyebrows & it works great for growing my brows too! Both my brows & lashes are so much thicker and longer thanks to this product! Love love love
1. elokuuta 2025
Oma-aloitteinen arvostelu
it works really week
i’ve been using the serum since february and just repurchased two new bottles, it really works!
11. heinäkuuta 2025
my lashes grew so long and thick within…
my lashes grew so long and thick within such a short amount of time!! RECOMMEND.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ignored and feel scammed
I ordered when the promotion of buy one get one free was on. I only received one serum. I emailed and received a reply to say one would be sent to me. That was over two weeks ago and no second serum has been received and my emails, website query, tik tok messages are being ignored. Coincidentally my friend who ordered also only received one serum. A shame as I own my lash salon and always recommend great serum companies but this will not be the case with this company.
———————————
Hi Kelly,
Firstly I’m so sorry you have only received one serum, we will get another one sent out to you asap at our cost!
I will send across the tracking number once this is shipped to you.
Sorry for any inconvenience this may have caused!
Regards
Milly
——————————————————-
Your reply to this post is a farce, I emailed 3x and had to resort the TikTok to which I only got a reply once I had made this review. You tell me you are chasing through royal mail but no further updates. No tracking number provided, why do I always have to chase you.
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Kelly, we responded to you at the time apologise by for the packaging error and that a new serum would be sent out, that serum was re-sent to you the very next day. You recently reached out to us via TikTok to advise us you had not received the additional serum to which once your order details we confirmed we advised we have launched a investigation with Royal Mail to locate your extra serum. Unfortunately sometimes these issues with packaging and shipping can happen and we always do what we can to rectify these situations. I ask that your friend also reaches out to advise of her missing serum? As to our knowledge we only had your parcel noted down that received 1 instead of 2.
Overall perfect and amazing results
Overall perfect. My only issue was I had a small phase where my lashes had fallen out (can’t tell if it was due to the serum or not - I have always had issues with my eyes) but the thing is the serum grew them back so quick, so it was likely an issue from my eyes. My eyes were red for the first day of use and have since been fine. My lashes grew noticeably in the first 1-2 weeks with use day and night. I’m always getting compliments on my lashes now; they have never been longer.
29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Goodbye lash extension
Goodbye lash extension! My lashes have never looked fuller or longer than they do right now after using Lure lash. My friends constantly ask me ‘What lashes are you wearing?’ And I tell them after only using Lure lash for 2 months, my lashes now look unreal! Thank you Lure team - this is an absolute game changer!
28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Amazing!
Recommended to me by a friend whose eyelashes I was soooo jealous of. Wonderful and helpful team behind the brand! The serum was delivered right on time and I’m so impressed with the quality and looking forward to seeing results xx
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
My two teenage daughters love this…
My two teenage daughters love this product and regularly get compliments on their lashes. As their mum, I have to look at a lot of pre and post serum lash photos and the product really does work - their lashes are both thicker and longer. The team are also very responsive and provide excellent customer service, there was a slight mix up with my order which was resolved within 20 minutes of me contacting them - amazing! Thank you so much! Would definitely recommend!
13. kesäkuuta 2025
Fast delivery, results in 2 weeks!!
Literally delivered so quickly!! I’ve been using this product for nearly 2 weeks now and the difference is mega!! 100% recommend this to every girl looking for longer fuller and darker lashes x
9. kesäkuuta 2025
I didnt know when the package will come…
I didnt know when the package will come and I am already waiting over a week
13. kesäkuuta 2025
Vastaus yritykseltä LURE Beauty
Hi Valentina, you ordered on June 23th which is a Friday so your parcel was not shipped until Monday the 16th, you selected standard shipping not tracked. Therefore you are still in the delivery time frame for you to receive your parcel, if you did have any concerns we would of appreciated you reaching out instead of leaving a bad review.
Still no outcome!!
So you replied on here with a reply that was irrelevant to my original question. I once never mentioned about not receiving or tracking my item. You ignored all my correspondence until now.
I want a full refund as you foundation does not do what you say it does. Would you like me to film this and put it on you website as well. I am happy to return your useless products for a full refund.
You also never mentioned when I went to pay for this product that it was not in AUS dollars. I realised this directly after when looking at my bank account and immediately contacted your company with no reply. You have my email if you wish to finally contact me there!!!!
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Angelina, can I just ask you to reach out to us at info@lure-beauty.com? We do not sell foundation, as you have mentioned in your review so just want to make sure we are the correct company as we only sell Lash serum! We have taken a look in our orders and we have only sold to one Angelina and she was not based in Australia, please reach out to us on the above email! I think you may have the wrong company, but if not we would love to help you as we don’t have any correspondence from you in our inbox.
Total scammers!
I ordered the eyelash serum from Lure Beauty weeks ago and never received my package. I reached out to their customer service multiple times and either got no response or useless generic replies. It feels like a complete scam. They took my money and delivered nothing. Do not trust this company, they are nothing but scammers! Stay away and save yourself the headache.
16. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Irmak, we have been in contact with you via customer service. You declined your order due to customs charges, we have been working with you over email to get this rectified as we mentioned all customs we pay for for you. We are currently awaiting a response from the customs team to hopefully get this released to you, if we are unable to do this a full refund would be issued.
I haven’t received my package 😞
9. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Keita, it’s a bit disappointing to us that you would leave a 1 star review, we have been in contact to resolve this issue as your address you put on your order was incorrect, once we confirmed the correct address with yourself a new serum was sent out express at no extra cost to yourself. We have been very helpful and forthcoming to resolve this issue for you.
Complete GARBAGE
Complete GARBAGE! Smells like glue, feels like glue, doesn’t cover, leaves you looking greyish white!!! SCAM SCAM SCAM
27. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LURE Beauty
Hi Sarah, I’ve had a look on our system and I can’t seem to see any order with your name for our lash serum? Please can you email over to info@lure-beauty.com so we can look into this! We offer money back guarantee if you don’t see growth from your lashes!
Well you should be more correct with…
Well you should be more correct with the orders especially the international ones ,2 weeks have passed and still haven’t t recieved the parcel
11. huhtikuuta 2025
Vastaus yritykseltä LURE Beauty
You contacted us this morning regarding your parcel, it can take customer service 24-48 hours to respond to your query as stated on our website.
Since this is the first time you have contacted us outside of the the delivery time exceeding what it should, we don’t feel the 1 star review is warranted or fair. We have always been very forthcoming and helpful in responding to your query.
Our customer team is reviewing your query/ parcel and following up with the courier as to where it’s whereabouts is.
As soon as we have a response we will feedback to you, via email.
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