It looks even better in person than shown on the pictures. I was expecting something plasticky, but it feels quite high-end. Super easy to set up and get it to do the first wash. Had Chinese takeaway... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordering was easy, the product shipped immediately, and arrived undamaged. The product itself, the Capsule mini dishwasher is exactly what we needed. We live off-grid so power consumption is an impo... Näytä lisää
Yritys on vastannut
We bought the Capsule dishwasher which fits on our worktop beautifully. Looks a very attractive addition to the kitchen and works perfectly. Great to see shiny glassware in our cupboard now!
Item worked great twice. Since then I have contacted their support multiple times and I am just ghosted This is clearly a Chinese company that hopes you will just go away and has no customer... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Loch Electronics innovate, engineer, design and bring to market consumer electronics products focused on reducing global carbon footprint in households and offices to make the world a more sustainable place. Capsule Dishwasher is a small dishwasher designed for households of 1-2 people, for use in camper vans, boats and beyond. Features UV light disinfection, works with/without plumbing installation, uses only 2 jars of water to wash 15 items in 15 minutes including frying pans and chopping boards.
Yhteystiedot
5 South Charlotte Street, EH2 4AN, Edinburgh, Yhdistynyt kuningaskunta
- hello@lochelectronics.com
- www.lochelectronics.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
actually really good!
It looks even better in person than shown on the pictures. I was expecting something plasticky, but it feels quite high-end. Super easy to set up and get it to do the first wash. Had Chinese takeaway that night so plates were super messy and sticky. They came out spotless! One thing I assumed I'd dislike was the external water tank, thinking it would waste precious counter space, but it's actually very convenient to be able to see how much water left and to add water directly. Really thoughtful design!
A great purchase
We bought the Capsule dishwasher which fits on our worktop beautifully. Looks a very attractive addition to the kitchen and works perfectly. Great to see shiny glassware in our cupboard now!
I bought this specifically for my…
I bought this specifically for my newborn, and it’s been amazing for washing her bottles and all her stuff. It washes, sanitises, and stores everything in one place, which makes life so much easier. Honestly one of the best purchases I’ve made. I’d highly recommend it!
It uses barely any water
It uses barely any water, makes almost no noise, and the controls are simple enough that you don’t need to think twice. It’s one of those “does exactly what it says” appliances. A proper workhorse for small spaces.
Avoid- there is zero customer support
Item worked great twice.
Since then I have contacted their support multiple times and I am just ghosted
This is clearly a Chinese company that hopes you will just go away and has no customer support.
They will ask you to start taking the item apart and test with multi-meters. I am not a qualified electrician.
They refuse to replace the item
Like many reviews I am sure I will get the standard reply (like others) that they will be contacting me but I just wish I had read more of these reviews first and avoided the company.

Vastaus yritykseltä lochelectronics.com
Backed the project at Indiegogo and not received anything
Backed the project at Indiegogo . Never heard anything back or received anything . Company does not replying on the emails but people who paid after me got the product . It seems not trustworthy and high risk

Vastaus yritykseltä lochelectronics.com
Waiting 2 years for my machine .
Ordered my machine 2 years ago . After 86 emails ( yes this is a true number ) and it will be sent next time but nothing yet and also refusal for refund I can just say I lost my money ans time which is even worse from losing only my
Money . I am initiating now a small claims court against them . Even if the product is good the customer service and intention is really anti consumer . Stay away !

Vastaus yritykseltä lochelectronics.com
Honestly one of the best purchases
Honestly one of the best purchases I’ve ever made. I cannot speak more highly of their customer service and care, and the quality of the machine is unmatched. It does a fantastic job cleaning my dishes!

Vastaus yritykseltä lochelectronics.com
Smooth experience with the product and very helpful customer service!
Thank you so much, guys! I’ve genuinely been so excited to finally use the dishwasher and I already know it’s going to be perfect for our home. 🫶🏼 It’s honestly made such a difference in my daily routine already and weirdly made me look forward to coming home even more after long days. It’s one of those little things that just makes life feel easier and more put together.
I also just wanted to say how much I appreciated the whole experience with your team. I had to ask for help during the set-up. Your communication from start to finish was amazing, and every person I spoke to was so kind, patient, and helpful with all my questions. These days that kind of customer service really stands out. Overall such a smooth, easy, and positive experience, definitely made me feel taken care of and excited to recommend you guys to others!

Vastaus yritykseltä lochelectronics.com
Good product, great experience
It is a compact and convenient solution for my kitchen. Despite its size, it cleans dishes effectively, handling everyday plates, glasses, and cutlery with ease. The wash cycles are simple to use, and setup is straightforward. It runs quietly and uses less water than hand washing, practical and efficient. Overall, it’s a reliable and space-saving dishwasher that delivers good performance for its size.

Vastaus yritykseltä lochelectronics.com
Resolved issues with the machine…
Had some issues with the machine randomly turning off, contacted loch who gave me a quick fix to try that unfortunately did not work. They reached back out to me to ask for an update and on hearing it still wasn't working they sent out some replacement parts that have completely fixed my issues.

Vastaus yritykseltä lochelectronics.com
Ordering was easy
Ordering was easy, the product shipped immediately, and arrived undamaged. The product itself, the Capsule mini dishwasher is exactly what we needed. We live off-grid so power consumption is an important factor. Our kitchen is also very small and we struggled to find an appliance that could physically fit. The Loch Capsule ticked all our boxes and it works very well. The shortest run cycle (15 min) allows us to run several batches of dishes easily.

Vastaus yritykseltä lochelectronics.com
What a Game Changer!
The dishwasher was delivered quickly and set up took me just a couple minutes. I'm in love! I'm not allowed to use the hot water where I live until late in the afternoon so getting the dishes done for my family of 4 was a bit of a nightmare, especially with me working a very physically demanding job all day. With this dishwasher, I'm able to use cold water in the tank and I've finally caught up on the dish nightmare in just a single weekend! I love how fast yet effective the cycles are too, this is a great investment.

Vastaus yritykseltä lochelectronics.com
Love my Loch Capsule and the support I’ve received!
I’ve had my Loch Capsule 1 for 4 years now. It’s worked wonderfully in my RV, making camping trips so much more pleasant. I recently had a problem with an additional rack I’d ordered and reached out to support to resolve the issue. They responded within hours, and a few days later I received a shipping notice.
I hope my Loch Capsule 1 lasts for many more years, but when the time comes to replace it I’ll be back for a Loch Capsule 2!

Vastaus yritykseltä lochelectronics.com
Works great and gets dishes clean
Works great and gets dishes clean. Love that dishes can get clean.in 15 minutes and that i.don't have to hook it up to a water source since it has a water tank. Item was also packaged very well so nothing was broken during delivery.

Vastaus yritykseltä lochelectronics.com
Incredible little dishwasher!
I received the Capsule dishwasher as a Christmas gift, and except for very large pots and baking sheets, I haven’t washed a dish since then! Everything comes out sparkling clean. The product is awesome. And communication has always been prompt, friendly, and genuine! No form letters or robotic responses. Thank you! I wish you much well-deserved success!

Vastaus yritykseltä lochelectronics.com
We love our capsule dishwasher
We love our capsule dishwasher. Our dishes are cleaned and dried in the most efficient manner. Loch has made good on their promise to provide me with a free shelf so that I can clean silverware above the dishes. This company is as awesome as their products.

Vastaus yritykseltä lochelectronics.com
Great customer service
Two days after the unit arrived, it was knocked off the counter. Then when it was picked up, it was placed on a hot stove burner.
I contacted customer service and we had many back-and-forth discussions about how to remedy the issue of a non-usable unit.
After taking the door apart, I was able to determine that the only thing broken was the inner door assembly.
I was able to purchase the door assembly and a new bottom piece.

Vastaus yritykseltä lochelectronics.com
Faultless customer service
I recently experienced an E4 fault on my dishwasher and contacted customer support for assistance. From the beginning, the team was responsive and helpful in guiding me through the initial troubleshooting steps.
Although I wasn’t comfortable carrying out more technical checks myself, they were understanding and took it in house to diagnose further. The issue was diagnosed properly and the machine was repaired, and it has since been working as it should.
I appreciated their patience and willingness to help resolve the fault rather than dismissing the issue. Overall, a positive experience and I’m pleased with the outcome.
Here’s to many more clean dishes

Vastaus yritykseltä lochelectronics.com
Great customer service when I reported an issue.
I'm an international customer who purchased the Loch Capsule 2 through the Kickstarter for the Solo. When I reported a technical issue, Loch opened a ticket for me right away and asked for all of the relevant information to help instead of piecemeal going back-and-forth. They shipped out new components at no cost after diagnosis and sent video guides on how to replace them. When I had a question during the process, the customer service department made sure to get the correct answer from the engineering team (it had to do with wire colors being different based on region, I believe).
As for the machine itself, it has been a huge quality of life improvement for my family. We were washing dishes by hand out of necessity. The Capsule 2 fit right where our drying rack was, so it didn't even disrupt the counterspace much. Not only is it great for dishwashing, but the fruit wash function is handy, too. I use it for the vegetables I'll put into whatever I'm making (just make sure you rub dirt off of root vegetables in the sink instead). I use the intake box instead of hooking it into my sink, but let it drain to the sink drain. It's lovely to be able to run the dishwasher and still have water pressure.
Overall, I'm very happy!

Vastaus yritykseltä lochelectronics.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







