Three years ago my dad had dementia and Liveincaredirect provided an excellent carer. She treated my dad like her own dad, she called him dad, she kept him active and mobile for as long as possible, t... Näytä lisää
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Jason has been fantastic from the start. We were in an emergency situation and nothing was too much to ask. He was highly recommended to my brother and we can only pass this on to any family looking... Näytä lisää
Jason has been exemplary throughout the process. When we needed assistance in a stressful and time sensitive situation, Jason was courteous, extremely supportive and thorough. Within days, qualit... Näytä lisää
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Absolutely brilliant company to deal with so efficient helpful and on the ball they have taken all the stress out of getting 24/7 carer. Jason could not do enough for us and we would highly recommend... Näytä lisää
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Yrityksen tiedot
- Vanhustenhoitopalvelu
- ja myös
- Kotiapu
Erilaisten ulkoisten lähteiden tuottama tieto
Live-in Care Direct, are here to support families across the UK and improve the way live-in care is currently being offered. We use state of the art technology to stay one step ahead, keeping your loved one safe at all times. Having invested heavily into back-end programs and secure databases with hundreds of qualified carers, we are able to offer professional, high quality Live-in care anywhere across the whole of the UK, ensuring families benefit from a sensible and low cost solution whilst remaining in the comfort of their own home.
Yhteystiedot
11-17 Fowler Road, IG6 3UJ, Ilford, Yhdistynyt kuningaskunta
- 08003688558
- info@liveincaredirect.org
- www.liveincaredirect.org
4,8
Erinomainen
41 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with the service and feel you’ve received great value. We really appreciate you taking the time to leave us a review.
The Live-in Care Direct Team
From the outset we have been impressed…
From the outset we have been impressed with the Live-in Care Direct team's courtesy, ability to understand the individual situation, and their speed with assisting. The carer and the relief carers arranged have worked well with looking after my mother who was living in significant pain and increasing disability due to a frequently delayed operation. As topics for attention appeared during the past 6 months of care, the team have acted quickly and with well thought out proposals. We all consider ourselves lucky to have found the company.
17. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that you and your family have felt supported throughout the past six months, particularly during such a difficult time for your mother.
It’s lovely to hear that the carers and relief carers have worked well together and that our team has been able to respond quickly whenever something needed attention. We’re very grateful for your trust and are so pleased you feel lucky to have found us.
The Live-in Care Direct Team
We contacted Jason during the pandemic…
We contacted Jason during the pandemic to ask him to find suitable care for my elderly mother as she had recently come out of hospital and another organisation had provided a month of live in care but the placement had come to an end. I found him very responsive and understanding and able to find what we hoped was a suitable carer very quickly. It was a shame that the person he suggested didn't work out and as a result the experience put my mother off ever having someone living in again. This particular carer spent time on public transport, despite having her own car during a time of high infection which worried us but mainly the issue was that she was unresponsive to the needs of my mother, left early and the house was a muddle. If you have a bit of luck it may work out well but it is quite expensive and you are taking a gamble - but that may well be true of any organisation who relies on carers they don't know that well. We had to make other arrangements as a result so my experience wasn't was positive as I was hoping it would be.
13. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you for taking the time to share your honest feedback. We’re sorry that the care arrangement did not work out as you and your family had hoped, particularly as we understand how important it was to find the right support for your mother.
We’re pleased that you found Jason responsive and understanding at the time, but we’re genuinely sorry that the carer ultimately wasn’t the right fit and that this affected your mother’s confidence in having live-in care again.
We appreciate you sharing your experience, and we wish you and your family all the very best.
The Live-in Care Direct Team
What really stands out for us is that…
What really stands out for us is that from the outset the service provided was very efficient, a breath of fresh air compared to some agencies we had previously used or approached. The friendly staff are always available and keen to help and are very organised. Also, and obviously of utmost importance, the care provided has been excellent. I wouldn't hesitate to recommend.
12. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your lovely review. It’s fantastic to hear that you’ve found the team efficient, friendly and organised, especially after having dealt with other agencies.
Most importantly, we’re delighted that you’ve been so happy with the care provided. Thank you for your trust and for recommending Live-in Care Direct — it really means a lot to us.
The Live-in Care Direct Team
Quick response to any care issues.
11. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you for your kind feedback. We’re really pleased to hear that you’ve found us quick to respond whenever any care issues arise. Being available and supporting families when they need us is something we take seriously.
Thank you for choosing Live-in Care Direct.
The Live-in Care Direct Team
Live in care direct supplied lovely…
Live in care direct supplied lovely carers for our sister suited to her personality and needs.
They were very kind and supportive of the whole family.
The service from live I care was outstanding with immediate response any time of the day every day of the week.
They really understood the importance of been there for your needs.
11. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your lovely review. We’re delighted to hear that we were able to find carers who were a great match for your sister’s personality and needs, and who supported the whole family so well.
It’s also wonderful to hear that you felt supported and could rely on us whenever you needed us. Thank you for your kind words and for trusting Live-in Care Direct with your sister’s care.
The Live-in Care Direct Team
Live in care
Live in care have worked well so far for my Mother. My Mother likes the carer, which is very important. Price wise they are extremely competitive and I would recommend them.
11. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you for your kind review. We’re really pleased to hear that things have been working well for your mother and, most importantly, that she likes her carer. Finding the right personality fit makes such a difference.
We’re also glad you’ve found our pricing competitive. Thank you for choosing us and for your recommendation.
The Live-in Care Direct Team
Live-in Care Direct we’re very easy to…
Live-in Care Direct we’re very easy to deal with and the care they provided was amazing When someone is living in your home the fit needs to be exact and nothing was too much trouble for the team. I had contacted them for care for my mother at a very difficult time, they couldn’t have made things any easier and the Carer was fabulous.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your lovely review. We completely agree that finding the right carer is so important when someone is coming into your home, and we’re delighted that the team was able to find such a great fit for your mother.
We’re especially pleased that we could make things a little easier for you during such a difficult time. Thank you for trusting us with your mother’s care and for your kind words.
The Live-in Care Direct Team
Absolutely cannot fault this company
Absolutely cannot fault this company! Dad is a stroke victim and we were given the task of finding him a live in carer. After 2 weeks of speaking to many other companies I was recommended to speak to Jason who was absolutely amazing, answered all our questions promptly and informatively, and found us the perfect carer within 24 hours of first contact
If I could give more than five stars I would
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your fantastic review. We’re delighted that Jason was able to help after what sounds like a very stressful couple of weeks, and that we could find the right carer for your dad so quickly.
It’s wonderful to hear that you felt supported and had all your questions answered along the way. Finding the right carer can make such a difference, and we’re so pleased we could help your family.
Thank you for the five-star review — and for the extra stars in spirit!
The Live-in Care Direct Team
We have never been let down by Live-in…
We have never been let down by Live-in Care Direct and all the Carers who have looked after our mum have been kind and caring.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind words and for continuing to trust us with your mum’s care. We’re really pleased to hear that the carers have all been kind and caring, and that you’ve always felt able to rely on us.
It means a lot to know we’ve been able to support your family consistently.
The Live-in Care Direct Team
Live in Care for Mum
We needed a live in carer for my mother, we were lucky to find Live-in Care Direct. Jason promptly found us a wonderful carer. She was such a kind caring, patient and conscientious lady, she looked after my mum at home right until the end. Whoever this lady goes on to work for is very lucky. As for Jason and Keith at Live-in Care Direct, they were always available to talk to, they themselves are very kind caring people. I always spoke to Jason directly which was good to always deal with the one person. Without Jason’s help I would have had to have put my mum in a nursing home. The customer service was excellent, I would highly recommend this company.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your incredibly kind review. We’re truly pleased that Jason was able to find such a wonderful carer for your mum and that she was able to remain at home, surrounded by familiar things and people, right through to the end.
It means a great deal to hear that you found Jason and Keith so supportive and that having someone you could speak to directly made things easier. We’re also very glad the carer provided the kindness, patience and care your mum deserved.
Thank you for trusting us with your mum’s care and for your heartfelt recommendation.
The Live-in Care Direct Team
I required a carer for my father…
I required a carer for my father urgently to help with his care. Jason was able to find someone at very short notice for over the Christmas period which was extremely helpful. He went out of his way to help which took the stress out of a difficulty situation.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind review. We’re really pleased Jason was able to arrange a carer for your father at such short notice, especially over the Christmas period.
We understand how stressful it can be when care is needed urgently, so it’s great to hear that we were able to take some of that pressure away and help when you needed it most.
Thank you again for trusting us.
The Live-in Care Direct Team
My experience with Live-in Care
I would give Line-in Care Direct as many stars as possible. They were wonderful and helped me so much at a dreadful time of my life. My husband was very ill with a very rare cancer, which he battled for 5 years. He was admitted to hospital for the last time for treatment during the beginning of the pandemic. He was in a terrible state when he was discharged and I needed to get a carer so quickly. Jason practically saved my life and got me the most wonderful carer she was with me for a month after which my husband sadly passed away. I really don't know what I would have done without Line-in Care Direct and would recommend them highly to anyone.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for sharing such a heartfelt review. We’re truly sorry for the loss of your husband and can only imagine how incredibly difficult that time must have been for you, especially during the pandemic.
We’re very grateful that Jason and the carer were able to provide you with some support and reassurance when you needed it most. It means a great deal to know that we could make even a small difference during such a difficult period.
Thank you for your kind words, your trust and your recommendation.
The Live-in Care Direct Team
Live in care my lifeline!
My mum has advanced dementia and without
Live in Care my own life would be impossible to live!
Live in Care provide us with people who are kind, caring and trustworthy giving me complete peace of mind.
Jason is always just a quick text or a phone call away to help with problems.
I highly recommend them.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your lovely review. We’re really pleased to hear that the care and support have given you peace of mind and made such a difference to you and your mum.
It’s wonderful to know that you feel you can rely on the carers and that Jason is always there when you need him. We really appreciate your trust and your recommendation.
The Live-in Care Direct Team
Live-in Care Direct
Live-in Care Direct was a very fast and straightforward service to use. This was greatly appreciated at a very stressful time, particularly as my mother had complex needs. The customer service was always polite, sympathetic and easy to contact. I would highly recommend.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind review. We’re really pleased that we were able to make things straightforward for you during such a stressful time, particularly with your mother’s complex needs.
It’s lovely to hear that you found the team polite, sympathetic and easy to contact. Thank you for trusting us and for your recommendation — we really appreciate it.
The Live-in Care Direct Team
Very Happy with the service
My wife needed a live-in carer for two weeks last year. Live-in Direct sent us a mature experienced lady who looked after my wife very well during this time. She was attentive to my wife at all times, day and light. She also attended to housework, such as the laundry. Nothing was too much trouble for her. She came fully prepared with all her needs, including bed linen. Her requirements were very modest - often we would insist on her having more! She was very clean and hygienic at all times.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your detailed and kind review. We’re delighted to hear that the carer looked after your wife so well and was attentive and helpful throughout her stay.
It’s great to know that you were happy with her professionalism, cleanliness and willingness to help with everything from your wife’s care to the household tasks. We really appreciate you taking the time to share your experience.
The Live-in Care Direct Team
Jason and the team were fantastic
Jason and the team were fantastic, very last minute request and Jason went above and beyond to help me, highly recommend
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind words and recommendation. We’re really pleased Jason was able to help at such short notice and make things a little easier for you.
We really appreciate you choosing Live-in Care Direct and taking the time to share your experience.
The Live-in Care Direct Team
Very good service
Very good service
Excellent replies to emails with helpful comments
on the ball
great team and good spirit.
10. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind review. We’re really pleased to hear that you found the team responsive, helpful and always on the ball.
It’s great to know you’ve had such a positive experience with us. We really appreciate your lovely comments about the team spirit and service.
The Live-in Care Direct Team
I was put in touch Jason when my…
I was put in touch Jason when my parents needed live-in care urgently the week before Christmas. He introduced us to an experienced and well qualified carer at a time when other agencies were quoting waiting times of weeks or months, and got the arrangements in train in just a couple of days. Whenever I have needed to be in touch has has been personally available on the end of the phone and could not have been more responsive.
9. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your kind review. We’re really pleased Jason was able to help your parents at such short notice, especially so close to Christmas, and arrange an experienced carer within just a couple of days.
We’re also glad that you’ve found Jason so responsive and available whenever you’ve needed support. We understand how important that reassurance is when care is needed urgently.
Thank you again for your trust and kind words.
The Live-in Care Direct Team
We cannot praise the company enough
We cannot praise the company at Live In Care enough. There provided excellent full time care for my late father over the last few years of his life and made sure he was well looked after by their team of carers. knowing they were looking after him made my life a lot easier and less stressful especially knowing he was in such good hands. Jason & Keith run their business really well and efficiently always making sure their clients are well cared floor
Would have no hesitation in recommending them!
9. helmikuuta 2022
Vastaus yritykseltä Live-in Care Direct
Thank you so much for your heartfelt review. We’re very sorry for your loss, but it means a great deal to know that your father was well cared for and that our team helped give you some peace of mind during those later years.
Jason and Keith will be especially grateful for your kind words. We’re pleased that you felt able to rely on us and that our carers provided the care and support your father deserved.
Thank you again for your trust and for recommending us.
The Live-in Care Direct Team
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