This is the 2nd time I have ordered from this company & yet again I am delighted with the quality, delivery & customer service. All I can say is I wish I had found them sooner!! The price is also exce... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I'd already been looking at this light on a third party site when I saw you offering it at a discounted price, it was a bit of a no-brainer really. A good looking, high powered, low profile ceiling li... Näytä lisää
Yritys on vastannut
Quick response from this company over minor issue and resolved easily. Have used before and will again.
Yritys on vastannut
Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Litecraft
Yrityksen kirjoittama
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Yrityksen kirjoittama
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Yhteystiedot
Gorse Mill, OL9 9RJ, Chadderton, Yhdistynyt kuningaskunta
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4,7
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivered quickly
Delivered quickly, on time and a great product at a sensible price.
15. elokuuta 2026
Vastaus yritykseltä Litecraft
Good evening and thank you for your wonderful 5-star review. We are delighted to hear that you received quick delivery and like your new product. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
First time we have used Litecraft.
First time we have used Litecraft.
Easy ordering , delivery great.
Would use them again.
14. elokuuta 2026
Vastaus yritykseltä Litecraft
Good morning, and thank you for your lovely 5-star review. We are delighted to hear that you had an excellent experience, and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are glad you are happy with your item and received quick delivery. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Prompt
Prompt, service excellent. Instructions clear and precise. Staff friendly but thoroughly trained and informative.
13. elokuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your amazing 5-star feedback. We are delighted to hear that you had an excellent experience, and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
Quality goods and very quick delivery
Quality goods and very quick delivery. Very happy 😃
12. elokuuta 2026
Vastaus yritykseltä Litecraft
Good morning, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Quality item very well pacaged with…
Quality item very well pacaged with quick delivery
5. elokuuta 2026
Vastaus yritykseltä Litecraft
Good morning, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I am still waiting for the light I…
I am still waiting for the light I ordered last week! I was told delivery in 24/48 hours but am still waiting five days later. Absolutely terrible service, as a contractor I feel completely let down!!!
12. elokuuta 2026
Vastaus yritykseltä Litecraft
Good morning and thank you for your honest feedback. We can only apologise that your order was stuck in our system. This was due to your billing address not matching the card address. We have security checks in place, and these are to protect our customers and ourselves. However, we are pleased to confirm that since being in contact, we dispatched your order via Royal Mail yesterday. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Excellent delivery service
Excellent delivery service, well packaged for delivery, first-class quality, easy to assemble, really pleased with purchase.
8. elokuuta 2026
Vastaus yritykseltä Litecraft
Good evening, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Helpful staff excellent delivery
6. elokuuta 2026
Vastaus yritykseltä Litecraft
Good morning, and thank you for your great 5-star feedback. We are pleased to hear that you found our staff helpful and experienced excellent delivery. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived very quickly well packaged…
Arrived very quickly well packaged handled with CARE exactly what it looked like in the ad
5. elokuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are happy to hear that you received your item carefully and promptly. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
The Perfect Retail Experience
Easy to navigate site. Found exactly what I was after at a great price. Order arrived ahead of expected time.
26. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your great 5-star review. We are happy to hear that you found our website easy to navigate. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Brilliant service
Had an issue with the delivery but the customer service team were absolutely brilliant and we got the issue sorted straight away and we received our order the next working day.
29. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good evening, and thank you for your great 5-star review. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
Customer service helpful
Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.
30. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your positive feedback. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
True colours if there’s a problem
Bought garden lights that give a rainbow ring around the light when switched on - can only find this out when installed. No mention of this in description.
After several months of back and forth - they refused to provide a refund as they don’t deem the product as faulty and I have “installed” them. Tell me who wants garden lights that show a random rainbow ring around the light?! Poor customer service when there’s a problem with the product - feels very much like dropshipping…
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Litecraft
Good morning and thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with your purchase.
The lighting effect you describe has not been reported by other customers, despite this being a well-established product that has been sold many times. Although your enquiry was raised outside of our standard returns period, we still took the matter seriously and offered to inspect the lights to determine whether a fault was present.
As the product had already been installed and our offer to inspect it was declined, we were unable to verify that a manufacturing defect existed. We therefore could not approve the 50% partial refund that was requested without first assessing the product. Our decision was based on the information available and our returns policy, rather than a reluctance to help.
We always strive to provide fair and professional customer service, which is why we offered to investigate the issue even though the purchase was beyond the normal returns window. While we're disappointed that we couldn't reach a resolution that met your expectations, we believe our team acted reasonably throughout the process and made every effort to assist.
Kind Regards,
The Litecraft Team.
Easy to order
Easy to order, very quick delivery-well packed. Simple to fix and looks really nice.
29. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good morning, and thank you for your great 5-star review! We are so pleased to hear that you love your new light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
My twin headed lamp is awesome
My twin headed lamp is awesome - it can be positioned in different ways which is fantastic as it rings the changes!! I really love it♥️.
26. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good evening, and thank you for your fantastic 5-star review! We are so pleased to hear that you love your new twin head light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent!
24. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, and thank you for your great 5-star review. We are delighted to hear that you are happy with your order. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
External carbon fibre wall lamps - great quality
Prompt deliver, well packaged. I bought a set of 2 outside wall lamps made of carbon fibre which I am impressed with.
23. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon and thank you for your wonderful 5-star review. We are delighted to hear that you are impressed with your new carbon fibre exterior lights. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great Service
Great Service from Litecraft.
One light was defective, however they resolved this very quickly, and issued a new one.
16. heinäkuuta 2026
Vastaus yritykseltä Litecraft
Good afternoon, thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
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