Les Schwab Tire Centers Arvostelua 

Had to wait for two hours at Les Swabs to get a tire rotation done someone pulled up and they drop everything they’re doing to do a tire switch. Really pathetic for a company. Guess someone people get special treatment. This was at the new Mose Lake location.

Went this morning to get new tires put on and they told me I needed new struts; $1900. Called my mechanic who just inspected my car 5 months ago and he told me that there was no way Les Schwab would know that by just changing my tires. My mechanic told me what to listen for and notice and that has not been happening. Buyer BE AWARE; SCAM ALERT!!

Wow. What has happened to Les Schwab? I recently had new tires put on our small motorhome. The front tires had two different air pressure levels in them and it appears the person who put the tires on the duals in back had never done it before. They removed the valve stems I had on and replaced them with new ones so that I cant check the air pressure without removing the wheel cover! This is so basic and not like the kind of service I once received from Schwab. If they are going to use rookies for the job at least have someone supervise their work. This is completely unacceptable and I will be back tomorrow. I just hope I'm not told this is the way its done. The worst service I have ever gotten at a Les Schwabs tire center.

I had a CV Axel repaired which went great, until I took my car on the freeway. The splash shield was left unsecured and was dragging, eventually folding completely over. upon returning I was told (by John -JT) a missing section with obvious signs of grinding on the road was like that when I brought it in and the best they could do was to look around and attempt to secure what was left. I expressed my displeasure and left with the screws which promptly came loose on the freeway a second time. I returned and had the manager (Carol) tell me the the missing sections happened more likely from the snow and ice and she secured it (temporarily) with a zip tie. Earning trust includes accountability when things don’t go well- I will not be back. I have responded to a satisfaction survey and had a response from les Schwab from a previous review, both of which have resulted in no effort to remedy the situation. I can not hear your words because your actions speak much louder.

The technicians seemed to truly have my safety at heart. They did a tire and brake inspection and diagnosed and fixed a problem I was having. Very kind and thorough. Took all the time I needed to answer questions. Update: since going in I have been getting an intermittent tire pressure, VSC, ABS, and emergency brake warning. Took it in and was told it was a coincidence. My mechanic is out of town until Spring. Will update again after ✔️ with him. I could handle tje warnings but when they show up my transmission will not shift out of Park. The technician reset the code for me. Fingers crossed...

I purchased 4 tires for over $1000.00 from Les Schwab in March of 2023 then paid for the front and rear alignment. By the time it was time to rotate them a few months later they were going bald. I was told that I would need to buy and pay for a new set of tires even though they were under warranty. I argued with them about it and they didn't care. Then I was told that the tire's they sold me were not being made anymore. The wires were showing on my tire's and was told that it would take a week to get new ones ordered. I was forced to go elsewhere and purchase a couple of tires for another tire company. Then all 4 are going bald again and was informed that they didn't do the alignment properly which is causing the problem with the tires, yet I'm being told I have to pay out of pocket for new tires. The mechanics are rude as hell when I go in to address my problem. Also the bald tire's are a very high risk of blowing up, which puts me in severe danger of having an accident on the highway causing injuries or death.I also care for my toddler grandson and I'm always transporting him to and from school which puts him in grave danger of injury or death as well😡

Took GF car into Lewiston’s Main Street store for a battery check. They didn’t have a battery in stock but found one in their Moscow location and put ahold on it until the check was done. Battery checked out bad and that’s when things headed south. Battery wasn’t ordered, nobody communicated with each other that the one in Moscow needed picked up or delivered. Now 4 hours later still waiting on the battery to get here. Really frustrated and pissed about the whole situation. Would not recommend this location to my worst enemy.

Went to Les Schwab on 12th Ave., Nampa needing tires, not for a car, but for a wagon and an old wheelbarrow. First services person at the counter had no experience with these types of tires, but J. F. Colton understood what we needed and appeared with 4 new rubber tires for the wagon and had the old wheelbarrow tube and tire replaced with new ones. Made our day! Very helpful and friendly

Les Schwab was, at one time, a great tire store with a customer service orientation. Now they are a terrible shop that ALWAYS tries to up sale. The last time I went to have my snow tires and wheels swapped for the warm season tires and wheels, I was informed that unless I bought 4 new tires, they could not change the wheels and tires. I was told the warm season tires were unsafe. I then took the vehicle to another shop where they swapped the wheels/tires. I had the tires inspected at 3 tire shops. Was told they were fine for another 10K miles. I will NEVER go back to Les Schwab!!! It's all about corporate sales and greed now days.

My steering wheel was crooked and the car pulled to the right. I took it in into Les Schwab for a front end alinement. I picked up my car and the steering was crooked and the car pulled to the right exactly as it has before I took it in for alinement. When I picked up the car , they showed me a printout of the adjustments, but it was for a 4 wheel alinement, I requested and paid for a front end alinement. I later pulled the wheels off and there were no tool marks on the tie rods. I think the charged me for an alinement, but did nothing to the car.

They fixed a flat tire for me once free of charge. I didn't forget this.
Despite going to 3 other tire shops (who didn't want to be bothered and had lines like the DMV) this company stepped up like professionals and made quick work of it.
My last set of tires was purchased from them and all my new tires will be also. Because of their great customer service , professionalism and pricing this company stands heads above other tire shops!

My family have been loyal customers for over 50 years...NOT ANYMORE! Les is dead, his heirs couldn't manage it successfully, so 'sold out' to an investment company who could care less about quality products or service. Once Les Schwab died everything fell off a cliff. I have had several problems, between brakes, tires, batteries, alignments, but most recently I needed rear brakes. Because it was urgent I mistakenly thought of Schwab. Just rear brakes, $640. I left fuming and will never go back!! I researched the specific parts prices and found Schwab marks them up 100-200% and they are cheap Chinese parts. Also, they suggest or demand certain parts need replacing when they DO NOT! They're just trying to ring the register. I have since found a local mechanic who is knowledgeable, reasonable and fair who quoted $120 for the front brakes, far from Schwab's $640. NEVER GO BACK!, they're not the same company, rather, the worst of the worst. Les Schwab, the man was a man of integrity and did right by his customers. These owners a real slime-balls.

They wouldn’t rotate tires that were purchased there, tried bullying me into buying new tires. The tires still had many miles on them. Went to another tire place to get them rotated. Can I download a picture of them?

Refused (Littleton shop) to fix flat from inside with patch which I have had done correctly by other shops in other tires in the past... instead sold me BS $600 with of new tires on Tundra First time another les Schwab (Rock Springs) shop said it was repaired...was not still leaked slowly...Don't use this company!

Went in to have a slow leak repaired on a tire. They took it in right away and then came back and said they let the air out of my tire and then checked the date of manufacture. It was 10 years old but at least 50% tread. They said they would not put air in the tire to get me home because of danger to the employee. I had to buy new tires or they would see about maybe a used tire. We have used Les Schwab prior to the sale to the new company. I will never go to them again.

Cannot overstate how horrific the corporate customer service rep will treat you if you call. I saw another reviewer state this. I was treated horrifically at a store and then the same at the corporate customer service line. That's when I realized that this is an endemic company issue, not a one-off at my local store. I'll be heading back to Discount Tires, where I've been loyal for 12 years and never had a single issue. Save your time. Avoid.

I was travelling and overnighted in Twin Falls. I ran over a nail which overnight flattened my tire. Les Schwab attended at my hotel, inflated the tire which allowed me to drive to their location. The nail came out so the service person had to remove the tire, and then float it, in order to locate the puncture. The tire was repaired and I have driven 1000 miles on it, returning to Canada. There was no charge for this incredible service. Thank you Les Schwab!

Took the Car for slow leak at 8:30 AM walked home at 11 because they still had not looked at the car.They said they would text me in about 45 mins. It might be free but the question is what is your time worth. More to the story. They charged me $20.00 to fix the flat and I said you advertise free flat fix and then they say only if its their tire. Well wish they had said that when I came in. They could of looked at the tire on the car and told me so I didn't have to waste the whole day just to pay $20.00 Never going back nor buy from them. And will tell my story to anyone thats asks. Shop on 122nd off Division Portland

I had a flat tire at home. I stopped by Les Schwab on 168th and 99, Lynnwood. They followed me to my house, put air in tire then I went back to shop and they fixed my tire. Everyone there was wonderful! Thank you again!

Took my car there to change 2 tires and brake a couple of months ago. Took me 2 days be cause they didn't have parts. Then later, they send me a letter, said it those tires the gave me were recalled, they ask me bring back the car then they replaced it with 2 cheap Hankook tires not even side, since then you problems all the time. I come back to them a couple of time for services Flat tires. (2 of the continental tires I change it at America tires before still working good). Yesterday, Mar 15, 2023 I came again for Flat Tire services.Manager said it had a nail on it???? It took me more than 3hrs, because the technician do it on the wrong tire. It's Rear passenger tires but they do it on Driver side. After 1 night, the next day my car have the same problem even worse, I came back on the Mar 16, 2023. This time they said it s leak on the side an the tire is under warranty but they ask me to pay more 180 something to replace it????? After I left the shop my car cannot go even 20miles to Costco Tire services Center. This is horrible and unprofessional services here. I spent almost 2k for Brake and 2 tires . For your safety concerns Do not bring the car there for there services. By the way. This is a location at 36761 Fremont Blvd, Fremont, Ca 94536.