They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Näytä lisää
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Näytä lisää
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
Yrityksen tiedot
Yrityksen kirjoittama
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Yhteystiedot
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Yhdistynyt kuningaskunta
- 01332348644
4,9
Erinomainen
813 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 95 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product at reasonable price
Great product at reasonable price. Delivery was very quick.
8. kesäkuuta 2026
Great service from Rob at the Derby…
Great service from Rob at the Derby store who I was pointed towards via the website to trade in my Z7 and 24-70 f4 s against a Z8 with the 24-120 f4 s.
Kept in the loop at all times and trade in and new kit all sorted between Monday and Friday.
Great service and price!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Always excellent service
Always excellent service. Smooth transactions with politeness and putting up with my orders changes.
10. kesäkuuta 2026
Great Service, selling DSLR to LCE
I recently sold LCE a DSLR body and sent a lens for appraisal. The whole process was great, good communication and hassle free postage arrangements using DPD pickup from my local Post Office. The Derby branch handled my case and were in touch by phone on the morning they received my items. They immediately agreed on the quoted price for the camera body, no quibble. Whilst I’m certain I could have achieved a slightly higher price selling privately, the quote from LCE was comparable to other companies. I believe it was reasonable and removed the risk of selling on an e-auction site etc.
They also took a look at the lens and as they had warned me (due to age and lack of service providers) they were unwilling to sell it on. Therefore they made arrangements to return this to me. Again the communication was first rate and I received an hour time slot from DPD on the day requested. The lens was returned well packed and in the condition it was sent.
I received payment into my account within two working days and am highly satisfied with the service. I understand the reasons behind not purchasing my lens, which was only sent following consultation with LCE and without any promises or expectations.
Great service, highly recommend to anyone looking to sell their gear. Cannot comment on purchasing from LCE, but will certainly be looking to use them again in the future.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Very fair prices and excellent service
1. kesäkuuta 2026
Item description dosent match. On add they say camera is in 5 star condition and when i got the delivery i realised it is just a 3 star one
The 5 star rated camera got a lot of scrathes and faded one. Its very sad and poor service by derby LCE branch.
29. toukokuuta 2026
Vastaus yritykseltä London Camera Exchange - Derby
Dear Arathy
Thank you for taking the time to leave a review. We are sorry to hear that you are not entirely satisfied with your purchase.
Having looked at the images provided, the item appears to be a very nice example, complete with original packaging instructions and it includes a glass LCD cover.
However, if you decide you would prefer not to keep it, please contact our Derby branch, who will be happy to arrange collection at no additional charge and process your refund.
We apologise for any disappointment and appreciate your feedback.
Kind Regards
Your LCE Team
Agreed to delayed delivery
I wanted a particular lens from the Derby store but could not accept next day deliver due to work commitments. I ordered the lens online and they agreed to hold shipment until an agreed date. Lens arrived on the agreed date and the mint condition of the lens was exactly as described. Very happy.
20. toukokuuta 2026
Great communication and items as described
I ordered a camera and lens from the Worcester and Derby store (online). Great communication from both teams and the items came well packaged and as described. I would recommend LCE based on my experience and will be looking to purchase from them again in the future. Many thanks.
23. toukokuuta 2026
Excellent as always
Used LCE loads of times for used gear. Items are always a described and next day delivery never fails. This time was no exception. Used lens rated 4* was pretty much mint condition.
26. toukokuuta 2026
Easy to deal with and fast support.
22. toukokuuta 2026
Have dealt with LCE for over twenty…
Have dealt with LCE for over twenty years, always good service. Excellent part/ ex service too.
14. toukokuuta 2026
Been shopping with LCE for 35+ years…
Been shopping with LCE for 35+ years never ever been treated anything other than as a valued customer NO matter WHAT store
18. toukokuuta 2026
On-line purchase
On-line purchase, so no contact took place. However, communication and delivery updates were excellent. Item well packaged and delivered on time.
12. toukokuuta 2026
Excellent service
Excellent service. Extremely quick to purchase and dispatch goods with good communication throughout. Purchased a second hand camera and exactly as described. Would 100% use again.
4. toukokuuta 2026
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