Layzellslaw Arvostelua 

The sale has now completed, but unfortunately my overall experience with Layzells was disappointing.

I instructed them in April to handle the sale of my leasehold property and associated lease extension. I appreciate there were other parties involved and that not every delay was within Layzells’ control. However, I frequently found myself having to chase for updates, establish what was outstanding and push matters forward myself.

There were also several avoidable issues, including incorrect/old tenant details on legal documents, the wrong sale price initially appearing on the TR1, incorrect contact details being used for DocuSign and repeated requests for information/signatures that had already been provided.

The communication and proactive case management were particularly frustrating. I had to repeatedly ask for clear timescales and confirmation of what remained outstanding, rather than feeling that the transaction was being actively managed.

To be fair, they ultimately got the matter completed and dealt with the various lease and freehold requirements. However, the journey was unnecessarily stressful and protracted.

For a professional conveyancing service, I expected better attention to detail, communication and ownership of the transaction. I would not use Layzells again.

An excellent company, experienced and responsive. When selling my house this year, I was most impressed by Conveyancing Executive Leonie Bentley and by her assistant Freddie Wickens, both of whom dealt quickly and efficiently with queries and kept us in touch with the progress of the sale right through to completion. Highly recommended.

Ushi was excellent throughout the whole process. Will definitely use her again.

I recently used Sean Carroll at Layzells solicitors, my expperience could not have been any better. He is knowledgeable, patient and diligent in clearly conveying this knowledge to me. Generous with his time, and with easy and prompt communication I found this practice to be really helpful and I would not hesitate to recommend,or trust them with anything in the future that requires a solicitor . No need to look any further, which is reassuring to know

Absolutely fantastic experience as a first time buyer with the guidance and expertise of Helen Moss. She came highly recommended from my best friend who was absolutely spot on about how good Helen is. Highly recommended!

Conveyancing services were brilliant, well worth using.

amalgamated with solicitors firm which had complaints made against it regarding rudeness, deliberate obstruction and suspected fraud.