Dealing with Lancaster was easy, spoke with an agent who explained the insurance cover, all clear and easy to deal with. Insurance documents were emailed to me almost immediately. And the price was fa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy to follow calling instructions! Quick response to my phone call! The staff member who answered was Pleasent & very clear with his explanations about the policy i was renewing & costs! on whic... Näytä lisää
Yritys on vastannut
The telephone call with Rochelle from start to finish made me 100% confident I was dealing with the correct insurance company Rochelle was very knowledgable…Professional..and talked through all... Näytä lisää
Yritys on vastannut
No fuss. Clear quote inclusive for breakdown cover for my 1983 mercedes SL was very competitive. Speedy over the phone renewal dealt with by Jo. Helpful and concise.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Yhteystiedot
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Yhdistynyt kuningaskunta
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Erinomainen
31 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful friendly staff
Very helpful friendly staff
Most impressed
Great deals and I'm a return customer
16. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your thoughts with us.
We are delighted to hear that our team made such a great impression and that our prices keep you coming back.
If you ever need any assistance in the future, please reach out to us.
Kind regards,
Vicky @ Lancaster Insurance Services.
Returning customer a happy one
Have been with Lancaster for a long time, always helpful and friendly and happy to renew my classic car insurance with them every year, very reasonable prices.
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to know that you have stayed with us for so many years, and we are delighted that our team continues to deliver welcoming support alongside great value for your classic vehicle.
Should you ever need a hand with anything else, our team is always ready to assist.
Kind regards,
Vicky @ Lancaster Insurance Services.
Human chat
Quick, easy and good price. Best of all, I got to speak to a human to help me sort my insurance!
16. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is fantastic to hear that your experience setting up your cover was straightforward and affordable, and that having a real person on the line to guide you through made all the difference. We know how much of a relief it can be to get straight through to a real person when arranging your policy.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Kind regards,
Rachel @ Lancaster Insurance Services
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team provided such a supportive and positive experience for you.
If you ever need a hand with anything else, please do reach out to us.
Kind regards, Tahara @ Lancaster Insurance Services
Classic car cover
Provides good classic insurance with optional add ons e.g. RAC
Cleary explained.
14. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is brilliant to hear that our standard cover met your expectations and that the extra options, like breakdown assistance, were made completely clear.
Should you ever need anything else, we are always on hand to assist.
Kind regards, Tahara @ Lancaster Insurance Services
Great service
Cheerful helpful person on the end of phone. Answered my questions and explained everything fully. I always recommend Lancaster especially to friends in our car club.
Price same as last year which is a bonus.
16. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you so much for your brilliant review.
We are delighted that our advisor was able to talk you through your options clearly and keep your price steady for another year, and we truly appreciate you spreading the word to your fellow enthusiasts.
If you ever need anything else from us, we are always more than happy to help.
Kind regards,
Vicky @ Lancaster Insurance Services.
Great service
Great service: you listen to the customer’s needs and exceed their expectations
8. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that our team took the time to truly understand what you required and delivered an experience that went above and beyond.
If you ever need any support from us in the future, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
Vastaus yritykseltä Lancaster Insurance Services
Thank you for sharing your experience with us.
It is wonderful to hear that securing your policy was such a straightforward process and that you felt well supported throughout.
Should you require any further support, please feel free to reach out to our team.
Kind regards, Tahara @ Lancaster Insurance Services
efficient and friendly
Although i was unable to renew my car insurance on line for some reason i spoke to someone very quickly and they were able to arrange it for me very quickly and efficiently. Really impressed by this company, they are very friendly and efficient.
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for leaving a review and sharing your experience.
It is great to know that our team was able to step in and handle your vehicle cover promptly over the phone when the digital option did not work out.
If you ever need any additional help with anything else, our team is always on hand to assist.
Kind regards, Tahara @ Lancaster Insurance Services
An honest and heipful company
A truly honest and helpful company questions are answered in the most professional and informative way nothing is left to chance they listen to your concerns and go out of their way to reassure you that as a client of Lancaster insurance you will receive the care and the most competitive price in any of their products I have been with Lancaster insurance for many years and I can honestly say I have been treated with the utmost curtesy in any dealings I have had with them i truly recommend Lancaster insurance
8. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to write such a generous review and share your long-standing experience with us.
It means a lot to know that you feel supported by our advisors and that our focus on clear communication and fair value has made such a lasting impression over the years.
Please reach out if there is anything else we can do to support you moving forward.
Kind regards, Tahara @ Lancaster Insurance Services
I have tried to log on to the portal…
I have tried to log on to the portal twelve times and still no success and called and spoke to an assistant and still cannot log in. I only want to print my documents
11. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to leave a review.
We’re sorry to hear that you’ve been unable to log in to the portal despite trying multiple times and speaking with one of our assistants. We understand how frustrating this must be, particularly as you only need to access and print your documents.
Please visit our Contact Us page to discuss this further with our team and provide any additional feedback regarding the issues you have experienced. We’ll be happy to look into this and assist you with accessing your documents.
Thank you for bringing this to our attention, and we apologise for any inconvenience caused. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards, Tahara @ Lancaster Insurance Services
Very helpful staff 5 star in all
Very helpful staff 5 star in all. Competitive price.
And very informative about all policies products GREAT
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for leaving us a review and rating us five stars.
It is brilliant to hear that our advisors were so knowledgeable across our range of cover options and provided such great support alongside a strong premium.
If you ever need any additional help from us, please do not hesitate to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
Renewed policy quickly and efficiently
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to write a review about your experience.
It is brilliant to hear that setting up your continuation cover went so smoothly and was sorted without any delay.
If we can ever be of any help in the future, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
Pleasant renewal process.
Short wait time to get to renewals.Pleasant knowledgable operator made the renewal process easy.Price dropped from previous year
Overall good around service.
14. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for leaving a review about your experience with us.
It is brilliant to hear that you were put straight through to an advisor without delay and that their expertise made renewing your cover so seamless, especially alongside a lower premium than last term.
Should you ever need anything else from our team, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
The person I talked to was very helpful…
The person I talked to was very helpful and friendly throughout the transaction, the price wss ressonable.
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
We really appreciate you taking the time to share your feedback with us.
It is wonderful to hear that our team member provided such warm and supportive assistance while setting everything up and that you felt the cost offered great value.
Should you need any further support from us moving forward, please feel free to get in touch.
Kind regards,
Vicky @ Lancaster Insurance Services.
The member of your team was very…
The member of your team was very pleasant & listened to my need then explained everything to make sure I understood
4. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to post a review about your experience.
It is great to hear that our advisor was so polite, paid close attention to what you required, and went through all the details clearly so you felt completely informed.
If you ever need any support from us again, please feel free to reach out.
Kind regards,
Vicky @ Lancaster Insurance Services.
Excellent price and cover plus most…
Excellent price and cover plus most helpfull assistance from Emma
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to share your review with us.
It is fantastic to hear that you secured a great deal on your policy and received such brilliant support from Emma during your experience.
If you ever need anything else, please feel free to reach out to our team.
Kind regards,
Rachel @ Lancaster Insurance Services
Competitive quote
Competitive quote, good telephone experience, excellent communications
15. syyskuuta 2026
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that you were pleased with our pricing and found speaking with our team such a smooth and helpful experience.
If you ever need any further support from us in the future, please don't hesitate to reach back out.
Kind regards,
Rachel @ Lancaster Insurance Services
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that our team provided such valuable guidance and that you were pleased with the cost of your cover.
If there is anything else we can do for you moving forward, please feel free to reach back out.
Kind regards,
Laura @ Lancaster Insurance Services
Waiting on hold for over 30mins is…
Waiting on hold for over 30mins is unacceptable.
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lancaster Insurance Services
Thank you for taking the time to share your review with us.
We understand how frustrating it is to spend over 30 minutes waiting on hold, and we appreciate you bringing this to our attention. While we currently have no reported system issues and our team is actively receiving calls and live chats from other customers, we fully recognise that long wait times are far from ideal and apologise for the frustration this may have caused.
To help us look into your experience further and discuss your feedback directly, please get in touch with our team via our Contact Us page.
We are always here to help if you need anything further.
Kind regards,
Vicky @ Lancaster Insurance Services.
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