General Lamps Arvostelua 

1) Did not tell me at time of purchase my bulbs were not in stock. When I chased a week later via email I received an automated 'order being processed' response.
2) After nearly 2 weeks and further chasing, hoorah I received a human response to my persistent emails. It suggested a different shade of bulb that was in stock - I agreed (annoyed at not being offered right from the start).
3) 3 days later delivery failed, I'm blissfully unaware it had even been attempted (no card, no info, no call).
4) Ringing the store to ascertain what's going on I'm given a list of tasks to perform such as 'check with my neighbors' or 'make sure its not been left in a safe space'. I had to call the courier to discover what was going on. learnt that 'someone' (can only be general lamps), has rearranged delivery for Monday?! so it turns out the store did know where my parcel was lol!
5) Apparently, according to the the courier, my 2 bulbs can not be left in a safe space, they need to be delivered to a person but they can't give me a time?! Am I therefore expected to take a days leave to sit at home all day awaiting an order?

Total lack of communication right from the start, you should be contacting me, not the other way round. It is a liberty to rearrange delivery on my behalf and if you are going to do that, make a note on your screen so that when I speak to your customer service dept, they have some idea as to what's going on. The 1 star I have to leave is to the customer service operative who was pleasant enough.

Great place to buy old style bulbs

Simple to use website and easy payment method.
Goods arrived quickly, well packed.

Still waiting on them have not recived them so .

I got what I wanted, very happy

Great led lamp and price, but unfortunately one was broken.

Supplied hard to find replacement fluorescent tubes for home office. I'd been searching for some replacement lights for my home office which has 12 light strips that are now hard to find. Two had blown and it was a relief to find some replacements rather than replace all the lighting.

Good price for a fluorescent light tube and starter. Well packaged arrive undamaged . Arrived in good time.

I sensed a no nonsense approach to dealing with our transaction. Thank you

Great price. Value for money and much better than a hardware or supermarket shop.
Took a while for posting but arrived as ordered.
Thank you general lamps.

Very happy, thank you.

Cheapest price I could find. Postage was reasonable and the packaging was excellent with the tube# bein* very well protected. Recommended.

Ordered through Amazon, they sent the wrong items, I asked them to arrange collection, they refused, I’ve been quoted crazy prices for postage nearly double what items are worth. Company doesn’t answer my emails, when I phoned them I was told to F off then they put the phone down . Do not touch this crooked company, if you’ve a problem they clearly do not want to know.

Great company, communicated well before delivery, product was well wrapped and arrived in good time and in perfect condition. Hard to find a good quality 120W floodlight bulb for my work bench. led don't give the same clarity/focus of light. Now happy in my shed again :-) Thanks

Fragile product delivered safely, swiftly – with no-nonsense.

Excellent service. will be ordering from them again!

Great service.from a great company always happy to help and serve thank you.

Huge selection and fast delivery.
Vast range of bulbs. Well packed and tracked delivery.
Thank you.