Klavv Arvostelua 3

I wanted to give a follow-up review about this company because sometimes they do better but it is not the case this time. This company runs under a bigger company Parmtrade which is not on here so I can't give a review for them or I would. After not being able to cancel the order I opened a ticket with the payment provider which prevented them from helping me with a return and refund. So after receiving the product (I did not want), I told myself, might as well try it, right? I got in touch with them to tell them that I canceled the ticket and I would liketo know what the guarantee terms were to be told that because I had a case opened (even if it's not anymore) they wouldn't be able to help me with return refund. Seriously? I closed the ticket exactly in order to, if needed, be able to get help from them, to be told they would not help either way? Thi.v.. I just can't believe it! thats all

I would actually give a 0 if I could. I tried to cancel an order literally 5 mins after the fact through a medium called "refund in minutes" (yeah right) to the company under which their baner is " Parmtrade" (can't write a review about them, they are not yet on trustpilot(should be), I would give them a 1☆ too),because the price was not what I expected and they answered only 5h later to say that the order has already been fulfilled. Now what? I have to wait to get a product that I do not want? Not cool!(politely put)Not impressed!

Der Bestellvorgang ist so angelegt, dass man unbeabsichtigt mehr bestellt. Auch bei sofortigem Widerruf wird diesem nicht entsprochen und man erhält eine deutlich größere und teurere Lieferung als gewünscht. Zur Wirkung des Präparates kann ich noch nichts sagen.