Visited the yard and found the colleagues very friendly and knowledgeable. Found with advice the decorative stones we were looking for and bought 2 ton bags. Delivery was quick and delivery driver f... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use Kelvin Timber as they are my local Timber merchant and they are a very friendly and reliable company that do there best to help their customers at all time's. Always nice and clear and extreme... Näytä lisää
I did not like an agreed shipment date of Friday then to turn up on Wednesday early (still in bed) no phone call to rearrange? had to move my car then deal with driver who didn't have any informatio... Näytä lisää
Yritys on vastannut
Easy to order online,good price. Exellent service, quick delivery to Hamilton store for pick up. Kept informed by branch manager of order progress. On collection the team were friendly and very helpf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Puutavaraliike
- ja myös
- Maisemointitarvikkeiden myymälä
- Ovitoimittaja
- Rakennustarvikkeet
- Tee se itse -kauppa
Yrityksen kirjoittama
Kelvin Timber, a cherished family-run Timber and Builders Merchant, finds its home in the welcoming locales of Milngavie and Hamilton, nestled on the periphery of the vibrant city of Glasgow. Our story began in 1970, and since then, we have remained dedicated to providing an invaluable service to a diverse clientele, spanning trade professionals and the general public alike. With a rich history steeped in the ethos of trust and quality, our mission goes beyond mere commerce. We are passionate about encouraging people to make astute shopping decisions and advocating for the support of local businesses. In a world dominated by mass production and impersonal transactions, we stand as a beacon for those who wish to shop with intention and invest in their local community. At Kelvin Timber, we take pride in our role as a trusted partner for builders, DIY enthusiasts, and those seeking quality timber and building materials. Our knowledgeable team is committed to offering invaluable insights, reliable products, and a personal touch that sets us apart. We aim to empower our customers to shop smart, make informed choices, and foster a sense of pride in shopping local. We believe that every transaction is an opportunity to build a stronger, more vibrant community, one timber plank at a time.
Yhteystiedot
H: Dixon Street | M: Main Street , M: G62 6JA | H: ML3 6PZ, Glasgow or Hamilton, Yhdistynyt kuningaskunta
- H: 01698 421 366 | M: 0141 956 5183
- webmaster@kelvintimber.co.uk
- www.kelvintimber.co.uk
4,7
Erinomainen
357 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Customer service
Web site easy to order from sales on contact very helpful polite and curtious
10. marraskuuta 2025
Great experience
Well priced material, timely delivery, quick response when I’ve had any issues (have been minimal).
Came to collect returns.
Would recommend them to anyone.
29. lokakuuta 2025
Easy to order from!
Everything went smoothly via the ordering system. Received emails keeping me updated, although the one telling me to come in to collect my order seemed to get lost somewhere. Pick up was straightforward too.
27. lokakuuta 2025
Great service
27. lokakuuta 2025
Great service and delivery as always
Great service as always and delivery guy was very obliging at where I'd asked him to offload the delivery.
23. lokakuuta 2025
Delivered insulation quickly but one…
Delivered insulation quickly but one panel was damaged. This was pointed out to the driver who simply said it was only insulation. Not good, PIR insulation needs a tight fit and need to be in one piece.
15. lokakuuta 2025
Easy to use website always kept updated…
Easy to use website always kept updated on delivery great customer service and delivery driver was excellent
13. lokakuuta 2025
Well priced and promptly delivered by…
Well priced and promptly delivered by pleasant driver
29. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Brian, its appreciated you took time out your day! Ill pass along to the driver, he loves these comments!
First class as always pleasant and…
First class as always pleasant and helpful staff great knowledge
6. lokakuuta 2025
Did everything right
Did everything right, from ordering to delivery, spot on, and excellent prices.
6. lokakuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Aww Barbara, you done the right thing by complimenting us, we appreciate you so much. Thank you
Great local timber merchant
Great local timber merchant.
Had what I required and delivered next day.
Very happy
24. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Mr Morgan for shopping Local, you don't understand how much it means to all of us working here. Have a superb day! Nicola
Very pleased!
Great communication and delivery when agreed. All wood as ordered and good quality. Helpful and friendly delivery staff.
29. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Jen, we really couldn't ask for better than that. We appreciate your time to leave us such a good comment. Have a great day. Nicola
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Geo, we work hard to maintain amazing quality with our products we source within the UK so products meet the requirements of customers. Have A FAB DAY! Nicola
Full delivery as ordered only complaint…
Full delivery as ordered only complaint was it turned up out of the blue with no prior notice which we were told we would get when the order was sent to our local branch
29. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Ross, and fair comment, it's unusual for the team not to reach out - sometimes emails hide in the junk folder but I will pass this feedback along. We hope you have an amazing day! Nicola
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Another hat trick Philip, the team are blushing. Thanks so much for taking time out your day to leave us an amazing response. We hope your week is a winner! Nicola
5 star service as always.
25. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Here is 10 stars for you Andrew. You know why, time, you took time to leave this awesome review, we appreciate it so much! Have a awesome day. Nicola
Excellent service with a smile.
Easy to order online,good price. Exellent service, quick delivery to Hamilton store for pick up. Kept informed by branch manager of order progress.
On collection the team were friendly and very helpful and took care when putting the goods into my vehicle.. Have used this branch in the past and will continue to do so.
25. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Amazing Jeanne, sounds like we done it right from the start to finish. I pass on these messages all the time, so the team will be grinning from ear to ear. Have the best day and cannot wait to see you again! Nicola
Never had my order in stock
Never had my order in stock
Still awaiting delivery 5 days later
22. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
Hi Brian, thank you for your review and I'm sorry if there's any confusion here, we appreciate the stock was out at time of purchase and we hold our hands up to this, we understand this can be an inconvenience.
Our store manager spoke with you directly, he has sent me your conversation. I can see he explained that both stores were out of stock at the time of your order, so it had to be placed with our supplier which could take up to 10 days - which is unusual as we are normally fully stocked, he offered you a refund right away, you stated you were ok to wait, and we've offered to deliver to this you at no cost because you were ok to wait rather than you having to come to the store to collect.
We are really sorry to have disappointed you, we are still awaiting the stock to arrive within the arranged eta. As soon as stock arrives this week we will be in touch or if you cannot wait, a refund can be processed right away, please let us know.
We can be reached on sales.east@kelvintimber.co.uk
Kind regards
Nicola
Brilliant Merchant.
Use Kelvin Timber quite alot but don't think I've ever reviewed them.
Service is great prices are fair and quality is top notch.
Staff in store from shop to yard are all excellent and really helpful. Delivery guys often go above and beyond to get the stuff dropped off and there is definetly quite a few access issues at my property. Highly reccomend this merchant.
22. syyskuuta 2025
Vastaus yritykseltä Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Appreciate this so much — Paul reviews like yours keep us going stronger than a Monday morning coffee. Have a great day! Nicola
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.