Keepmoat Arvostelua 4 864

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We moved in on the 1st of December 2025 and as you’d expect we’ve had a few little issues with our new build. Both Clint and Jessica ( Garden City estate ) have been exceptional… they’ve gone ab... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have a very bad review regarding customer services and we have gone through a very difficult time after we bought the house in Beckhill Sheffield in 2025 due to water leak into the house , taking to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Andrejus attended my home to carry out repairs. His work was very professional, very neat and tidy and explained everything thoroughly in confidence. Very polite and friendly. He ensured that all r... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We cannot thank Michelle at Keepmoat Moorgate Boulevard Rotherham enough for the warmth and pure professionalism shown I'm all our dealings with her. A true embassador for the Keepmoat brand. At every... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kotirakentajat
  2. Rakennusyhtiö
  3. Aluerakennuskohde

Yrityksen kirjoittama

We are a leading home builder for first time buyers, providing high quality, affordable homes throughout the UK. With years of experience building quality new homes, we never forget there is only one home that's important, and that's yours.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Helpful sales team

Danielle at the Driffield site has been very helpful and kept me informed from day one. Going through everything I need to know

29. tammikuuta 2026
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Vastaus yritykseltä Keepmoat

We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback regarding the helpful service you received.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Customer Care Team at Cambridge Properties

Sorin attended my property to make good on a number of defects and was incredibly helpful. I have had good experiences with the customer care team and the technicians are always willing to go above and beyond to resolve any issues with the properties. Sorin was kind, professional, and resolved all the issues quickly.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We're happy to hear that Sorin was incredibly helpful. We appreciate your positive feedback regarding our customer care team and technicians.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Joel was amazing in helping me navigate…

Joel was amazing in helping me navigate buying my first new home. Though he got transferred before the process was complete. He was always receptive to help and always reachable.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We're happy to hear that Joel was helpful during your home-buying experience. We appreciate your positive feedback and will make sure this reaches Joel and the team.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

The firm kept in touch with me from the…

The firm kept in touch with me from the time I chose my plot to my moving in. Answering all my questions with patience, giving me reassurance, visiting me when I moved in , offering me a welcome bag full of first necessities. Anything not quite right is dealt with staight away. For Keepmoat, people come first.

30. tammikuuta 2026
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Vastaus yritykseltä Keepmoat

We're happy to hear that you felt supported throughout your buying journey. It's great to know our team answered your questions and provided reassurance. We appreciate your feedback.
Best wishes
Keepmoat Online Customer Care

Saanut 1/5 tähteä

Do not buy from Keepmoat homes!

Do not buy from Keepmoat homes!!

Emails ignored, rude and arrogant customer service staff, sales office staff do not deliver on their word.

We have lived on the timeless estate for 4 years, we are still dealing with unfinished roads, noisy construction staff blocking our road daily, inconsiderate parking, starting work well before the considerate construction hours. We have a green area that’s been fenced of and left us felling like we live in a dump for the past 4 years, nothing has been done to it.

Told the maintenance fee is for grass cutting but then 2 years in find out we’re liable for an actual building - this was disguised by both them and their solicitor who we stupidly used (find your own solicitor, do not use the one they suggest using)

Pavements don’t exist on our street, the road is left as a pot holed mud pit daily, I can’t go out for a walk with nice shoes on, by the time I’m half way down the street they are ruined due to the sheer state of if! Construction staff up and down a tiny street daily, the planning of the phases just poorly thought out.

alarms going off all weekend that we can hear with doors and windows closed, no staff on site to sort.

I can honestly say buying from Keepmoat is the worst decision we ever made, wouldn’t give them a 1* as a house builder, 5* is laughable, definitely a backhander to be given that!

Keepmoat you really need to short your selves out. It’s been an absolutely disgusting experience having to deal with you this past 4 years.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We appreciate you taking the time to share your experience. We're sorry to hear about the issues you've faced. We take your comments regarding customer service and the overall living environment seriously. We have passed this review over to our regional Customer Services team who have confirmed they will be in touch to discuss.
Kind regards,
Keepmoat Online Customer Care

Saanut 5/5 tähteä

We are currently in the process of…

We are currently in the process of buying our first home with keepmoat. We are based in hartlepool and our sales person is Loraine Noel! she’s absolutely brilliant, weekly phone calls and updates. I couldn’t ask for more

30. tammikuuta 2026
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Vastaus yritykseltä Keepmoat

We're happy to hear that you're having a positive experience with your first home purchase! It's great to know that our sales team is providing excellent support with regular updates. Thanks for your feedback.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Buying from Keepmoat

Admin and welcome meeting have gone well. So far so good

30. tammikuuta 2026
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Vastaus yritykseltä Keepmoat

We're happy to hear that your initial meeting went well. We appreciate your positive feedback.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Chateau Mews - Nottingham

Its been 6 months since ive moved into Chateau Mews, and i waited purposely before taking pen to paper because i wanted to make sure i had enough experience to give a accurate review.

I was fully aware being one on the early movers on to the site it would have small challenges that are expected when moving onto a live building site. However, the different contractors and Keepmoat team have been nothing but accommodating and respectful.

Michelle in the sales office took over my personal sales process a little later down the line than my initial enquiry which from pervious life experience could of proved a slight challenge. However Michelle has been nothing but helpful and informative, doing what she said she would do, when she said she was going to do it. Nothing has been to much!

I would fully recommend Michelle and Keepmoat after my experience

Thanks guys

Jack

9. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We appreciate you taking the time to share your experiences. It's great to hear that Michelle and the team have been accommodating during your move to Chateau Mews. We're happy that the sales process was helpful and informative. Thank you for recommending us!
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Gareth has attended to fix various…

Gareth has attended to fix various snagging issues at my property twice now and he is amazing. He was is professional, polite and did a fantastic job fixing the issues to a high standard. Thank you so so much !

9. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We're happy to hear that you were provided with a great level of service. Thank you so much for your positive feedback.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Andrejus Negatinas fixed my washing…

Andrejus Negatinas fixed my washing machine smell I’ve had for many years and he also fixed my freezer door too excellent worker, professional.

9. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We're happy to hear that the appliance issues were resolved effectively and professionally. Thank you for sharing your positive experience with us.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Another great keepmoat employee.

Andrejus Negatinas from keepmoat attended today 06/02/26 and he had actually come looking for stairs shrinking issues but instead he fixed a slightly wobbly stairs handrails,paint work,filling gaps and made it look like new also touched paint on wall for a neat look, He was very professional and tried to help as much as he can. Wasnt doing his job in a sloppy way but with right steps and to near perfection.
Truely appreciated.

6. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We appreciate you sharing your experience. We're so glad Andrejus addressed your concerns and went above and beyond with their professionalism and attention to detail. We'll make sure the feedback reaches the regional team.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Jude Ibeh was absolutely fantastic

Jude Ibeh was absolutely fantastic. Very friendly and professional service. He got the job done beautifully!

6. helmikuuta 2026
Oma-aloitteinen arvostelu
Keepmoat-logo

Vastaus yritykseltä Keepmoat

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Gareth has been a blessing

Gareth has been a blessing, we were going back and forth for almost a month, and he cleaned it up all under an hour!

5. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

Thank you for sharing your positive experience, we really appreciate it.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Oliver Morton a credit to Keep Moat

Oliver Morton has just been to my property to sort out the seal around the patio door as we were experiencing a draft. He was extremely friendly, thorough and has spent the last 2 hours in the snow and wind sorting out the seal inside and outside the patio. I really appreciate the time he has spent at my property, friendly manner and work ethic. He is a credit to Keep Moat. Thank you, Oliver ☺️

5. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We're so happy to hear that the work was completed to your satisfaction. We appreciate you taking the time to share your positive experience. We'll make sure to pass these comments over to the regional team.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Maintenance work

Jude Ibeh carried out the maintenance work, and the quality of his work was excellent.

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Keepmoat-logo

Vastaus yritykseltä Keepmoat

We're happy to hear that you were pleased with the work carried out to your home. Thank you for sharing your positive experience with us!
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

Oliver Morson who is a Keepmoat…

Oliver Morson who is a Keepmoat customer technician is very professional and excellent. He is very good on what he is doing, he knows how to sort out issues especially in dealing our problem with floor board. Well done Oliver and keep up the good work in Keepmoat.

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Keepmoat-logo

Vastaus yritykseltä Keepmoat

We're happy to hear that Oliver delivered an excellent service. Thank you for your positive feedback and recognition.
Best wishes
Keepmoat Online Customer Care

Saanut 5/5 tähteä

I would like to express my sincere…

I would like to express my sincere appreciation for Andrejus Negatinas, who attended my property today at Plot 730.

Andrejus replaced the panel under the bathroom unit and applied the sealant to the floor area around the basin. After he had completed the sealing, I cleaned the floor and accidentally removed part of the newly applied sealant. Despite this, Andrejus was extremely patient and kindly re-applied the sealant again without any hesitation.

He also ensured the area was thoroughly cleaned after completing the works, which I greatly appreciated. In addition, he kindly fixed the front door latch, which had been coming loose repeatedly, even though this was outside the original scope of work. He also re-sealed the ground floor WC neatly.

Andrejus’ workmanship is of a very high standard, and his attitude was professional, patient, and genuinely helpful throughout. It is clear that he takes great pride in his work, and his attention to detail truly stood out.

Please pass on my thanks to him — he is a real credit to the team.

4. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Keepmoat

We appreciate you sharing your experience. We're so glad to hear that the work completed at your home was of a high standard and that you were impressed with the professional attitude and helpfulness. We will certainly pass on your kind words to Andrejus.
Best wishes
Keepmoat Online Customer Care

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