Keepmoat Arvostelua 4 863

I have a very bad review regarding customer services and we have gone through a very difficult time after we bought the house in Beckhill Sheffield in 2025 due to water leak into the house , taking too long to get a response , very poor customer care services. Still more pending jobs . Last few weeks, we were trying to contact , but nothing is being done yet . Going to request for further help , when builders are not taking care . I am a very un happy customer

I just had a visit from James who was so proffesional and polite. He fixed the cracked panel so fast and nicely he was also kind to help and fix few other problems within the house and he checked the back and front door and also repaired this too. James did thighten up with the drill few other issues I had in the house. He did all of this in less than an hour and was very helpful with advice. I was plesantly surpised how proffesional, tidy and fast this young man is. He did an amazing job and helped me fixed other things I couldn't do it myself as I dont have a drill. Thank you.

Andrejus came out and did a fantastic job on Herons Reach. He went over and beyond and even gave me advice on how to maintain the doors!! Great guy and really took pride in his work! Thank you

We are just about to complete on our purchase at Moorgate Boulevard. Our purchase from start to finish has been overseen by Michelle. She has made the whole process run smoothly. Her guidance and step by step approach has been invaluable. Quick to respond to our queries and reassuring us the whole way through.

Well what can I say our first experience with you guys and Gaynor make things so easy and smoothly not quite done yet but already having a great bond with Gaynor

They are so helpful and friendly.

Emanuel Neagu was exceptionally patient in listening to my concerns and resolved all issues effectively. He is very pleasant and highly skilled at his job.

Joel senior executive at Hornsea the kilns has been so helpful and patient in our house purchase he has been so willing and kind to get us on board we would not be able to do things without his help thank you Joel for all your help and advise

Joel was and is very helpful in all his professional job and he relaxes you in the process I cannot stress this more than I have.

We cannot thank Michelle at Keepmoat Moorgate Boulevard Rotherham enough for the warmth and pure professionalism shown I'm all our dealings with her. A true embassador for the Keepmoat brand. At every stage of the sales process we have been fully supported and guided with no enquiry being too much trouble. Thank you. We would not hesitate to recommend Keepmoat homes based on our experience 5 star service.

The guy Emanuel from keepmoat did fantastic finishing in my toilet. His work is a world class standard. He leaves nothing untouched.

Having moved into my new home, I noticed several snags in my new build. The aftercare has been amazing! Scott couldn’t have been more helpful! I’m overwhelmed with the kindness shown and the efforts he made to get my home back up to perfect condition. Thankyou so much Scott!

Best company ever they are professional and communicate very well with clients. Its a company witgh principles and high values. I highly recommend

James was an absolute pleasure to invite into my home. His friendly and professional manner was second to none. All works carried out were to a very high standard. Nothing was too much trouble and I am extremely satisfied with the visit! Great work James, you are a credit to Keepmoat!

Been in my house now at Kingsfield Park for 7 months now and only have good things to say about keepmoat. I have already reviewed 5 star on the sales service and now wanted to update on after sales.

I had minor issues with doorbell and outdoor light that were seen to pretty quickly along with installing trickle vents that were missing from a couple of windows.

This afternoon, i noticed a leak under my sink and the plumber was out and all fixed within an hour of my call. I cannot praise them enough for the level of service received and will continue to update reviews based on service i receive in the future.

James is a great guy.
Very attentive and eager to help.

Lisa was friendly, informative and very helpful.

We are absolutely loving our new house. Amazingly built. Special thanks to Steven from Keepmoat Cramlington for making it all happen for us.

We visited site a couple of times in our property search Michelle was super helpful and helped us select a plot prefect for us.

On viewing my house there was a leak from bathroom upstairs leaking through kitchen ceiling. Leak was fixed we were able to move in 2 weeks later. The ceiling in kitchen had plaster cracked and damp stain from leak. I’ve had numerous keepmoat people visit property to assess damage. Leak was reported on December 24’. Fast forward to now I have just been told I need to pay for kitchen ceiling to be redone. Ive refused as this happened before I moved in. Be careful with keepmoat. I’ve been communicating with keepmoat for over a year as I said before numerous keepmoat people have been to my property. Now I put a review up their interested. Yous have my details ive not moved look it up.