Fantastic experience from choosing our new sofas, for the ease of making the purchase on the day. Call received when sofas were ready, we were on holiday and no problem to contact on our return. Delivery and installation excellent. Called to say they were on their way. Polite friendly guys who delivered the sofas. So pleased with the quality of the sofas and would highly recommend.

Really good service in the shop, good advice on what to choose. Then excellent on delivery times really impressed

Absolutely fab company told friends an family if they want a new suite thats the place to go love our new suite

From purchasing our sofa and chair to the delivery the service we received was 2nd to none. I would recommend buying KC Sofas to anyone. The quality of our furniture is excellent. Thankyou KC Sofas Chesterfield

An all round excellent experience,from going to choice a sofa to the lads who delivered it....james and Kami were great young lads,very professional and very polite... would highly recommend this company

More than happy with this company from no pressure sales with Andrea at Doncaster store to a great delivery from nath and Tayler all good !!.

Delivered on day an time as stated. Well packaged both Charlie & Sam we’re very polite and friendly they are a credit to your company.thanks

The perfect service,
We ordered our sofas from the very knowledgeable and curtious staff working in the Lincolnshire branch and were given a time scale a lengthy one but that was due to the manufacturer and not anything that KC could control.
Anytime i phoned they answered or called back as soon as they could.
The delivery was also faultless i was given a time and it arrived as arranged the two guys Nathan and Tyler were curtious and efficent fitting the sofas together in rapid order .
Im totally happy with the service i recived from KC Sofas and would happily recomend them to any prospective customers.

Thank you all at KC Sofas for your trouble free experience

This is not a review about KC sofas it is about Emmiera and Lazyboy. I received a Lazyboy cuddle chair, Baxter range , in April 2025.I knew straight away that it wasn’t right. It was tapered at the back, uncomfortable, leg rest sloppily made. I went back to the store to sit in the one I had seen and it was perfect. To cut a very long story short mine is just not the same. The bottom has gone out of it, no lumbar support, indentations on the foot rest, it is a mess. I had two men from Emmiera, the makers, to see it. The first one couldn’t have cared less, the second one said that they expect 8-10% complaints and I would get nowhere.The model in the shop is specially made for the shop.So beware, it was expensive, I can’t sell it so it will be just chucked out. I spoke to Lazyboy in London twice, they recommend reupholstering. Have wasted my money, I am old and can’t be bothered anymore. A very Lazyboy made my Lazyboy.

Lovely sofa and chair lovely quality and great service from in store and delivery from James and Sam who took great care to set up and unwrap the furniture making sure everything working for the recliners and in the right position for us

Service from start to finish at the Lincoln branch just excellent!!

Delivery crew Tyler & Nath were great so professional and friendly highly recommended

Would highly recommend KC Sofas!!

Delivery on time and very helpful chair is all that I expected

First class service from entering the show room to the delivery of the sofa

Very friendly and helpful when visiting the shop.

Couldn't have been more helpful from choosing and advising me, right up to the settees being delivered. The crew Tyler, and Nathan were very careful delivering them and putting them where I wanted, to unpacking and taking away all the packaging. I would certainly recommend this company and delivery crew. Thanks .

Just had a sofa delivered, the 2 lads Nath and Kami were punctual, pleasant and had the sofa in and set up in no time

Very professional delivery. Respectful of pets and property. Really polite.
Explained all aspects of aftercare well.
Sofas are lovely, fantastic quality.

Visited the Castleford showroom, great selection of sofas to choose from with varied prices. Joao the salesman was not pushy, he left us to look round in our own time, he told us if we needed help, he was there for us. Highly recommended service from start to delivery. Delivered by Charlie & Sam, who were friendly & professional. Thank you all at KC Sofas Castleford, absolutely love our new quality Sofa!

When I visited the showroom the staff were very welcoming and very informative about the different suites they have in the showroom. The delivery date was made to suit me. On day of delivery I was informed the approximate time of arrival. Kami and Rob were very friendly and informative about the suite. I would definitely recommend KC Sofas.