I visited jt hughes honda on Friday 3rd July for service and mot. I would just like to say thank you so much to demi and paul for their friendly and knowledgeable service. It really is my go to... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The staff ate TJ Hughes Hyundai Telford have been nothing but amazing.GM Andy Mark and the mechanics helped me out of an impossible position. I recently had a puncture which absolutely destroyed my... Näytä lisää
Yritys on vastannut
Myself and my partner were looking for a new car and the only day we are both free is a Sunday. We visited two other car dealers on Sunday morning before deciding to go to this one but unfortunately... Näytä lisää
Yritys on vastannut
Shannon looked after us through all the procedure etc, when we returned to J T Hughes for our fourteenth Honda and in this instance our fourth CRV. The driving experience and comfort levels are top dr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Buy a car on your terms. Online or at our dealerships. You decide! JT Hughes is an official franchise and agent in Shropshire and Mid-Wales for Honda, Kia, Hyundai, INEOS Grenadier (Agent), XBUS (Agent), Mitsubishi (Official Service Centre), Isuzu and Ssangyong. SALES - Here at JT Hughes, we strive to make your experience easy and simple. Whether you're looking for the perfect new vehicle or a great deal on a low-priced or low-mileage used car, we want the process to be seamless. SERVICING - When it comes to servicing and repairing your car, we strive to offer the best care and maintenance for your vehicle. We want to keep your car running smoothly for a long time. OUR PROMISE - Here at JT Hughes, we promise to look after you. That's all there is to it. Of course, the best way to see for yourself the distinct experience you'll have at JT Hughes is to browse our selection of new Honda, Hyundai, Kia, Isuzu, Ssangyong, Grenadier and XBUS vehicles, as well as a huge selection of great quality, used cars available from all JT Hughes dealerships in Shropshire and Mid-Wales.
Yhteystiedot
3 Battlefield Road, SY1 4AB, Shrewsbury Shropshire, Yhdistynyt kuningaskunta
- 01743 450888
- hr@jthughes.co.uk
- www.jthughes.co.uk
3,8
Hyvä
208 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication from start to…
Great communication from start to finish, friendly helpful staff. Excellent service thank you
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Lisa, Thank you for the wonderful feedback. We are pleased to hear that you experienced great communication and found our team friendly and helpful throughout. Providing excellent service is what we strive for, and your kind words mean a lot. Thank you again—we appreciate your support.
Second hand car
I dealt with Kyle when I went to purchase a car, he was very helpful answered all my questions and within a week I was able to pick my car up, would highly recommend jt huges
31. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Gillian, Thank you for your review. We are delighted to hear that Kyle provided such helpful and informative service during your car purchase. It is great to know everything went smoothly and you were able to collect your new car so quickly.
Kyle was very patient with us and answered several naive questions with good grace - out follow up questions were also answered - well recommended!
Kyle was very patient with us and answered all our na
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Graham , Many thanks for your review. Its great to hear that Kyle delivered a high standard of service to you, he will be delighted with your kind words.
Great customer communication x
Great customer communication x
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Samantha, W are glad to hear you were happy with our communication—keeping our customers informed and supported is a top priority. If there is anything else we can help with, please do not hesitate to contact us.
A straightforward process
Sales associate, Paul Hughes, was helpful and courteous and made the process straightforward.
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Ann, Thank you for your great feedback. We are pleased to hear that Paul was helpful and courteous, and that he made the process smooth and straightforward for you. We will pass your kind words on to him.
Always efficient
Always helpful, always pleasant, and very efficient. They kept me up to date with what needed done and prices, so I knew exactly how much it would cost and how long it would take.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Jacky, Thank you for the lovely review. We are so glad to hear that you found our team helpful, pleasant, and efficient. Keeping you informed every step of the way is important to us, and it is great to know you felt confident about the work and pricing. Thanks again for sharing your feedback.
Vastaus yritykseltä JT Hughes Group
HI Gary, Thank you for your feedback, its great to hear that you received a high standard of service.
Another great buy from Honda
It was hassle free and thats the main thing ,
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Eunice, Thank you for your review. We are so pleased to hear your experience was hassle-free—that's exactly what we aim for. Enjoy your new Honda, and we look forward to helping you again in the future.
First class after sales service
When I arrived for my appointment, I was greated by reception, made to feel valued and welcome. My details were confirmed, I was given a free bus pass should I want to go into town, while my Civic had a new fuel pump fitted under recall. When I returned, 90 minutes later, my car was ready for collection. There was no smell and the interior was exactly as I left it. First class service. Thanks, Honda Shrewsbury.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Steve, Thank you for taking the time to share your experience!. We are delighted to hear that you felt welcomed and valued from the moment you arrived. It's great to know the recall work was completed efficiently and your Civic was returned just as you left it. We are proud to offer a high standard of service, and your kind words mean a lot to the team here at Honda Shrewsbury. Thank you again.
Helpful friendly staff
Helpful friendly staff, fault identified quickly and parts available for repair which was completed at reasonable cost.
1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Alwyn, Thank you for your great feedback. We are pleased to hear our team was helpful and friendly, and that we were able to identify and resolve the issue quickly with parts on hand. Providing efficient service at a fair price is what we aim for. We appreciate your support and look forward to seeing you again.
Recall and warranty
Car went in for x2 recalls and some warranty work for a leather seat replacement due to tear marks.
Honda customer service was top marks and couldn't fault the booking in and front desk service, however when picking the car up there was some minor scuff marks and dirt left inside the driver well which was disappointing but after a rub down it went away luckily.
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Thank you for your honest feedback. We are pleased to hear that the booking process and front desk service met your expectations and that the recall and warranty work was handled smoothly. However, we are sorry to learn about the condition of the driver’s footwell on collection. That is not the standard we aim to deliver, and we appreciate you bringing it to our attention. We are pleased to hear the marks were easily resolved, and we will use your comments to ensure extra care is taken in the future.
Excellent car service.
Excellent car service.
Sash. Excellent customer services. clear communication, a polite and friendly tone, active listening, and helpful.
Thank you From MJJ.
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Milwyn, Thank you so much for your kind words about Sasha, We are delighted to hear you experienced excellent customer service with clear communication, friendliness, and helpfulness. She will be delighted with your very kind words.
Mazda in Telford
Having previously used Furrows for my Mazda Servicing I have to say I was very impressed with the set up of JT Hughes, Telford. Easy to find, friendly and helpful staff and a really nice environment to visit and indeed work in. Thank you for an excellent overall level of service.
3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Trevor, Thank you for your wonderful review. We are delighted to hear that you were impressed with JT Hughes Telford and found our location easy to find, our staff friendly and helpful, and our environment welcoming. It means a lot to us that you had an excellent overall experience. We value your support and look forward to welcoming you on your next visit.
Excellent friendly service thorough…
Excellent friendly service thorough report explaining every step of the service and recall
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Thank you so much for your kind words. We are glad to hear you had a great experience and that our team was able to provide clear communication and thorough service. We always aim to keep our customers informed every step of the way.
JT Hughes Newtown are friendly…
JT Hughes Newtown are friendly approachable and answer any of my concerns effectively. Sasha Jones is my main point of contact and she makes my experience seamless. Thank you.
3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Thank you for your feedback. We are pleased to hear that you feel supported by our team at JT Hughes Newtown. Sasha will be thrilled to know that she has made such a positive impact on your experience. Thanks again.
Great service.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Thank you so much for your kind words. We are thrilled to hear you had a great experience with our service.
Very friendly
Very friendly and very helpful nothing was tomuch to help
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Robin, Many thanks for your excellent 5 star rating, it is great to hear that the team delivered a high standard of customer service to you.
Very helpful staff
John was very helpful and knowledgeable. Everyone was friendly and keen to help.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Barbara, Thank you for your wonderful feedback. We are so glad to hear that John was helpful and knowledgeable. Its also great to know that the rest of our team made you feel welcome and supported.
Well informed about my purchase ,kept…
Well informed about my purchase ,kept up to date with payments
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Rodney, Thank you for your feedback. We are glad to hear you felt well-informed throughout your purchase and that we could keep you updated on your payments. Providing clear communication and support is very important to us. Enjoy your new vehicle, and don’t hesitate to contact us if you need anything in the future.
Great job!
As always, the stall at JTHughes-Newtown did a great job from test drive to handover.
31. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä JT Hughes Group
Hi Chris, Thank you for your kind words and continued support. We are delighted to hear that the team at JT Hughes Newtown provided a great experience from test drive to handover. It is always a pleasure to assist you, and we look forward to welcoming you back in the future.
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