The delivery is always most fast and the ordered items never disappoint. The quality of John Smedley is hard to beat. I am particularly grateful that the Outlet is also now available for orders from o... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Well made. Upmarket. Classic. Proper British clothes should last three generations. Sorry, I know you want to sell more and in due course I look forward to buying but quality is all. I mistakenly b... Näytä lisää
Yritys on vastannut
Absolutely some of the best quality fine merino knitwear you can buy. This was one of many such JS purchases over the past decade and it is consistently so. As always, the package arrived after only... Näytä lisää
Yritys on vastannut
Great product, great service, good value if one takes into account the quality. Made in England to high quality standards in every respect makes me keep coming back to Smedley and similar British bran... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
John Smedley is renowned throughout the world as a leader in the production of fine gauge knitwear products. Still family owned, the company continues to innovate while retaining the hand-crafted finishing techniques that have established its reputation for more than two centuries, established in 1784.
Yhteystiedot
Lea Mills, DE4 5AG, Matlock, Yhdistynyt kuningaskunta
- 01629 534 571
- customercare@johnsmedley.com
- www.johnsmedley.com
4,7
Erinomainen
4 t. arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä John Smedley
Dear Bruce,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Great A Long Experience products and great service
Great products and great service
Items ordered on internet came very quickly and accurately.
Purchased many products over 40 years. Never disapointed
13. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear John,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
All Good!
Swift delivery and well packaged, and items (as always) were as described, and with accurate colour representation on the site. Very happy with purchase.
13. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Victor,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Angelika,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Ahn,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
I made an order and have not received…
I made an order and have not received it after two weeks. Client service is not able to provide me a reason and just process refund. I love the product but the service is not meet my expectation.
13. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Daniel,
Thankyou for your review. We really appreciate hearing our customers feedback
We did email you to confirm that your orders have been cancelled due to using freight forwarding addresses and also the quantity and range of sizes you are ordering.
Please contact us at customercare@johnsmedley.co.uk if you have any concerns
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Andrea,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Perfect wool quality, colors and cuts
I am very happy and satisfied to have received these great sweaters.
The only downside that is not J. Smedley's responsibility: the shipment stayed in an interim storage facility for 5 days due to customs formalities and poor status reporting from the transporter.
12. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Reinhard,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Very happy, ordered 3 times within a week!
What a great brand and products. I am so happy with my purchase.
Pls mind that when you buy from JS Outlet, as an EU customer, you will have to pay the custom fee, import tax; of course this amount is calculated according to the total amount of the purchase! SO keep in mind that you are saving from the Outlet but paying other fees..
Delivery was fast, it took 2 days only!
12. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Ghane,
Thankyou for your review. We really appreciate hearing our customers feedback
Please note that the Outlet is now set up to include duty charges at checkout so you should face no additional duties going forward
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Martyn,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Jumper dress is just ace
Jumper dress is just ace; quality as ever wonderful; love the paper packaging;
11. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Sarah,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Speedy delivery, no issues at all
11. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear David,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Miodrag,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
LEANNE ( customer care)
I’ve recently had a size issue with a product from John Smedley,
I spoke on the phone with Leanne and I must say the service and attention for my customers needs was second to none. Leanne’s knowledge off product and skills at dealing with the public was amazing and the little things like Leanne’s help and Smedley being the best in its class, is the reason I have been a customer for 30years plus and will always purchase John Smedley.
A very old school classic company, that has moved with the times and still kept quality and class .
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä John Smedley
Dear Edward,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Kerry,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Paul,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Top quality jumper at a good price.
Top quality jumper at a good price.
Delivery was on time.
8. marraskuuta 2024
Vastaus yritykseltä John Smedley
Dear Bruce,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Cher,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
John Smedley. Generally good but not this time…
I have purchased from John Smedley numerous times. The quality is excellent and I especially appreciate their logo-free presentation. Yes, it is pricey but the occasional sales and outlet store offer a cheaper alternative albeit with limited choice. The reason for this 3-star review is an unfortunate problem with a recent outlet purchase. One item purchased was faulty which I only noticed when I was wearing it for the first time. My fault for not checking and having worn the item was unable to return. However, I'd have thought quality control would have caught this item and not put it on sale or marked it as faulty.
19. lokakuuta 2024
Vastaus yritykseltä John Smedley
Dear Brett,
Thankyou for your review. We really appreciate hearing our customers feedback
Can you please email the information across to customercare@johnsmedley.co.uk so I can investigate this for you
Kind Regards
John Smedley Team
Vastaus yritykseltä John Smedley
Dear Stu,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
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