Sandy glade,just spent 7 nights there we had a platinum plus 3 bed caravan apparently was very basic for £1400 very average.it was also dirty full of sand underneath the sofa beds in living room (didn... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Couldn't park outside van as been told one car per van never got to park outside ours. Dog friendly seating area was full of families with no dogs so couldn't use the social club/bar/food. Told no gla... Näytä lisää
Really disappointing holiday 2 weeks booked at Tolroy Manor . The accommodation was ok but we cleaned the window sills and frames of what seemed like a thousand cobwebs and muck . We had to bleach the... Näytä lisää
Caravan was lovely clean, beds made up. Negative side was when opened caravan door we faced bins and a car park,in the heat wave bins weren’t ideal location. Also outside bed room window there a stree... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Combe Martin Devon John fowler beach…
Combe Martin Devon John fowler beach holliday park , gold caravan, absolutely disgusting filthy caravan ,
I wish I could put the picture on I have taken .
We stayed at Perranview Perranporth
We stayed at Perranview Perranporth. The accommodation was perfect for our needs. However although we didn’t arrive until very late with two children - we were shocked to see that the beds had not been made and we were left with the job of making beds as the bedding had been left on the end of each bed. So instead of having a drink and getting in after a 5 hour drive we were expected to make beds. Equally annoying was a bag left with instructions to strip the beds and put sheets etc in the bag. We left a note saying g we do not work for John Fowler. We found this experience very upsetting and annoying.
Killigarth Manor
Killigarth Manor. Excellent site, spotless caravans and fabulous staff -reception are exceedingly helpful. James the Stripey entertainer worked his socks off entertaining the kids. The bar staff were efficient and friendly. The park is beautifully laid out, just a field away from the coastal path, the park is spotlessly clean and very welcoming. The Shop is well stocked and busy and the caravans are comfortable and very well equipped and beautifully situated. Been 20+ times and find neighbouring sites a total disappointment! Also easy on the budget, this site is extremely hard to beat...see you all again soon!!
stayed at sandy glade caravan park…
stayed at sandy glade caravan park hired a caravan catered for pets ...... awful both sofas were heavy stained , the shower had a lovely shower on 1st day, opened the shower door and it was like a swimming pool lots of water. reported site worker returned and said the seal had gone in the sliding door and will fix when you leave , and left us with a mop and bucket. ive stayed at this site several times but noticed the downfall the accommodation is getting the site is clean n tidy but not the hired caravans , will never stay here again ...want your money but not your custom
Chaotic check in
Chaotic check in. They have taken over Ruda site in Croyde from Parkdean. The pitch we had booked 9 months earlier wasn’t available. We had even checked two days before and were told it was all fine
Don’t book with John Fowler. They don’t give 2 hoots about you. It’s all about the money.
We booked a holiday at Ruda Croyde Bay for a week which cost us £400 +. A week before we were due to go I had an unexpected accident which resulted in me incurring injury including 5 broken ribs, 2 chipped vertebrae and a chipped left shoulder which seriously impeded my movement and ability to lift. I tried to move the week to later in the year so we could keep our booking. All customers services said was that as they would have to cancel the original booking and make a fresh. As we hadn’t taken out cancellation insurance there was nothing they could do and would not just re-book another week. We have never cancelled a holiday in our history of travelling. Given this was a complete freak accident John Fowler did nothing to try and accommodate us and we have lost our payment. Crap customer services and we will never give John Fowler another penny.
Disgraceful Accommodation Trelawne Manor
The lodge was a disgrace holes in walls, paper peeling from walls, rusty radiators, mattress were thin could feel every spring, decking was rotten, hand rail was rotten both had holes in them, grandson got a splinter in his foot, gas safety check 11/22, toothbrush holders, towel rail peeling varnish not fit to use, floors uneven, toilet seat moved when you sat in it, no internet when we were there, table faded. I took photos of all defects and complained when we were there only toilet seat replanted not soft close. We left 3 days early as nothing was done and no other accommodation offered. Trying to contact head office as that’s who I need to complain to. So far nothing from them.
would have liked to rate zero stars
would have liked to rate zero stars. Booked Sandy Glade, was dirty, very badly stained toilet, thick dust. Worst of all was the awful smell in the bathroom, which made my wife ill. Was moved to another chalet, slight improvement until the day we left and noticed the huge stain on the mattress, UGH !!!! Do NOT book with this company!!!!!!
Stayed at Tolroy Manor in Hayle…
Stayed at Tolroy Manor in Hayle Cornwall. Would NOT recommend this site at all. John Fowler are passing it off as a ‘quiet’ park and that it is. There is a pool and that’s it. Will cost you £18 for an entertainment pass to use it for an hour. Have to book it the night before, even when no one is using it in the day they won’t let you use it. I use the word entertainment loosely as there is none whatsoever not even a music system playing in the background in the bar. No breakfast on offer, food only available if there is enough in the bar to make it worth their while. Absolutely dismal for users and the staff alike. There is a pokey little shop which isn’t even worth a visit. If you’ve got kids or don’t have a way to travel about then forget it. Grounds are well kept but typical John Fowler - never invests anything back into their parks.
Very disappointed and won’t be visiting this or any other JF site in future.
Toilets in clubhouse need cleaning and…
Toilets in clubhouse need cleaning and updated.
Caravan needs a good clean.
Wall in caravan needs repairing . There's a hole in wall.
Lots of marks on seatee in caravan.
South Bay Park is lovely but needs a shake up
South Bay Park is a lovely place, but the pool is cold, the park rep in the club is deaf, and the security guy needs a bath. Everyone thought the same, including the rest of the staff. Sadly, the pool, a few bad staff members, and dodgy water pressure made South Bay a never-again park. They have a park with less in St Ives that delivers better, although the outside entertainment had an issue one night.
Trelawne Manor, Looe, Cornwall
I went to Trelawne Manor in Looe, Cornwall with my family. The site was pretty and I recommend visiting for a quick family getaway for a weekend. The caravan we stayed in was spotless and overall nice. Though the site itself could use a spruce up in some areas. The mini golf course could use some repair, as parts of the different courses are worn out and broken. The food they serve is pretty decent, but the service is terrible. We waited around an hour for our food and half of the things we had ordered didn't even come when they brought out our food. My sister had ordered a kids meal burger and a side of mozzarella sticks and only her side of mozzarella sticks were brought out. When we asked the waiter he said he had to check with the chef meaning the chef hadn't even started cooking the kids burger meal so we had to wait another half an hour for the actual main meal as well as my loaded chips that weren't ready. My dad was very disappointed with the service so he spoke to the deputy manager who offered a refund. But the waiter who served our food was lovely, and kept apologising for the bad service. My dad and sister went swimming there too, but the outdoor pool was shut because it was raining which is stupid in my opinion because you are gonna get wet anyway😂 Some of the staff are lazy, the service is dissapointing, and the site could use some repair. But overal had a nice time. Would come back - But not bother with the food again. And the lady who works at the shop on site was lovely.
Loved it x
Widemouth
Clean well kept site
Lovely surroundings.
Great entertainment for everyone in clubhouse .
Fabulous breakfast , and great menu well mannered staff
Thank you x
Weeks stay St Ives Holiday Village 30th may-6th June 2025.
My partner, myself and a small dog went to St Ives Holiday Village near St Ives. Long drive from Leeds. 7-8 hours because of traffic. When we arrived we were booked in straight away. The Park looks great. Loads of trees and walk ways. Its a nice park. Went up to our lodge numbers were not on all the lodges but only took us about 10 minutes to work out where our lodge was. It looked brand new. We booked a 1 bedroom micro lodge with Hot tub. Hot tub was well placed with fencing around for privacy. When we went into the lodge it was lovely. A big kitchen area. Big bedroom but the downsides were: This lodge is for 2-4 persons and only had 1 small wardrobe. Not enough for 4 people. Not enough for 1 person really. They had a dressing table with mirror which could have been replaced with another wardrobe or make them into a double. We never tried the restaurant because we cooked or went out for meals.
The club is ok but not on the size of Haven sites but staff were friendly and pleasant and worked their socks off. The games room with the slot machines and other machines were a let down with nearly all of the machines out of order and a lot of the machines never had any tickets in them all week. They run bingo every night at 7.30 pm. Not every ones cup of tea but we had a couple of games and managed to win £180 between us so happy with that. Entertainment is ok with a hypnotist singer and a comedian/magician on 3 of the nights. I would go back but not in the same accommodation.
Excellent staff and service. Will continue to stay
I have stayed here quite a few times recently with my elderly mother. The accommodation has always been brilliant and everything taken care of promptly. Staff are all friendly and extremely helpful. A small incident took place and staff dealt with it professionally ensuring everyone was safe and heard
Excellent experience everytime I’ve stayed from the accommodations to the entertainment and food. Would definitely continue to visit everytime I’m in the area
Absolutely amazing experience
Absolutely amazing experience, Toby and Christina done really well with customer service and handling difficult situations, very well priced, lovely accommodations, stunning park to walk around, a great nightlife entertainment and delicious food in the restaurant! Stayed here for work and would definitely stay again 10/10
No need for fake 1 star reviews
Stayed at st ives multiple times over the past 3/4 weeks and have enjoyed every moment of it. The staff are brilliant, site and the accommodation is good and well priced. Was an incident a couple of weeks ago with some working men and a couple of women. The staff and management handled the situation extremely well ensuring all parties involved were okay. I suppose if I was drinking white wine all day on a Tuesday I would get abit brave to workmen too. Would stay again 100%
Failure to refund the money
I booked a holiday with John Fowler near St. IVES, when I arrived there was a problem, they were short staffed.
Because of the aggressive behaviour of an employee, I accepted a refund.
This refund l was told I would receive in 5 days, that was over 5weeks ago,and still no refund.
If John Fowler treat there staff the way I have been treated, no wonder they are short staffed.
Every time I phone John Fowler they have a different excuse for there Failure to refund the money they owe me.
DO NOT STAY HERE IF YOU ARE A WOMAN
A worker/resident harassed and shouted at me during my stay, and I had to leave early because of this. This happened on the second night of our stay. Management did nothing to remove him from the site, only offering to have someone walk us back to our holiday home safely. Nothing was done to address the situation, and we were so scared that we had no choice but to leave early. If you're a young woman staying with an elderly mother, this is not the place to stay – it’s very unsafe. Very disappointing experience.
I wish I could add the videos, but here are some screenshots of the incident to support my review.
My husband and I have been going down…
My husband and I have been going down to st ives holiday village in st ives Cornwall for over twenty years with our children and our children now take their children down there for their holiday , this year my husband and I booked to go on 10 th May . But on that morning I had to phone an ambulance as my husband as he was in heart failure. I messaged the holiday village and send we couldn’t come down as my husband was very ill . I asked if we could change our date or maybe get some money back they said no if I had let know sooner they maybe could have helped . Unfortunately I didn’t know I would have to get an ambulance that day . Both my husband and I are very disappointed with this holiday company as we have been loyal customers for over twenty years .
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








