J.J. Burke Car Sales Arvostelua 

We are delighted with our car! An absolute bargain!

We cannot recommend this place enough. Our experience from start to finish was a pure joy, and made so easy by all the friendly, trustworthy, informed, and helpful staff. We felt welcomed and in safe hands. They have very high standards, and will not release a car until it is fully valeted, in pristine condition, and the aftercare is superb. They are not looking for the quick sale, but pride themselves on returning customers.

A special mention to Ryno who looked after us throughout the process. He was beyond helpful, honest, respectful, and straight to the point. A car enthusiast. He is a truly genuine person wanting the best for his clients.

We have without doubt found our dealership for life.

The Teds ⭐️⭐️⭐️⭐️⭐️

The car is lovely, thank you so much. Luke is an obliging, very professional person, a pleasure to deal with. Customer service and price offered for a trade in is the best you will find in the country - I know because I looked ... I tried Wexford, Cork and Limerick and JJ Burke had the best new car price and offered me the best price by a mile on my 14 month old trade in, much more than any other Dealership. I was delighted to drive to Mayo and you can trust these people to treat you fairly.

I was not keen on a grey car, but this pale unusual colour is really growing on me. As Luke said "it's not grey, it's "Moon glow". Lol. He's right, moonglow is much nicer than grey or silver. The car actually looks very smart and the colour is sophisticated. I love the white raised lettering on the back.

Thank you very much Ballinrobe Dacia Dealership.

Best wishes
Clare

I am deeply disappointed with the Peugeot Partner van I purchased for my business in July 2021. Despite the fact that the timing chain is supposed to last the lifetime of the vehicle, it broke after only 80k miles (130km) on the clock. This was the main reason I chose this model, as it had a chain and not a timing belt.

The customer service experience from both the dealer and manufacturer has been beyond disappointing. After the van had to be towed to the nearest garage to determine the issue, Peugeot refused to in any way resolve the issue or meet half way in providing the parts at cost price considering the fault was on a known issue and a part not meant to fail. The cost to fix the issue was an exorbitant €1800.

It is frustrating to learn that the issue was known to Peugeot, as the replacement part was a modified 9mm chain rather than the 7mm chain originally fitted, indicating a design flaw. Despite this knowledge, Peugeot still failed to compensate for the issue.

Peugeot's refusal to take responsibility for the timing chain issue was compounded by the fact that they cited the fact that the van had been worked on by the garage it was towed to, as a reason for not offering any support. It is important to emphasise that this step was necessary to determine the problem and was beyond my control. However, Peugeot still chose not to provide any assistance or support in this matter. This level of inconsideration and lack of accountability is simply unacceptable.

It is clear that Peugeot don't value customer satisfaction and loyalty. Knowing that a lifetime part has failed after only 2 years, and with the problem occurring in other vans with a modified part, they still chose not to support their customers.

If your thinking of buying a van, I strongly advise you to reconsider purchasing a Peugeot and to take my experience as a warning. The lack of support and care for their customers is simply unacceptable. They didn't even want to talk about a replacement van while my business van was off the road for this period.

There were other poor levels of service and response from JJ burkes in the 10 days I was dealing with this included refusing to provide a contact name or email address for who they spoke to in Peugeot head office quoting data protection when this business to business information is not under the remit of GDRP. This further frustrated the process only providing the main switchboard number and having to explain the previous week's correspondence again. Again completely unnecessary and poor level of service.

I will be taking my business elsewhere and will be advising others to do the same. I will be looking towards more reliable and customer service-focused companies such as Toyota or Citroen.

It is a shame that a company would rather lose future sales and positive reviews than to make an effort to rectify their mistakes.

I bought a fiat doblo, I dealt with Jordan, I found him to be very friendly and professional, he left no stone unturned service history etc etc. He stayed in contact with me all the time until I drove it away. I think JJ Burke are very lucky to have a sales man like him.
Cheers
Éamonn

DO NOT GO NEAR THIS GARAGE IF YOU ARE LOOKING FOR ANY KIND OF CUSTOMER SERVICE AFTER YOU HAND OVER YOUR MONEY TO THEM.

If I could give no star I would. Only interested if you are buying new and no after sales service whatsoever. My car is in the garage now 7 weeks! Went in for a new gearbox and still not fixed. I’ve heard all kinds of excuses the latest is waiting on gearbox oil! I’m no mechanic but I would have thought that would have been ordered when the gearbox was ordered! Car is under warranty so I’m guessing it’s the reason I’m left waiting. Absolutely shocking after sales and service.

I dealt with Liam, I found him very helpful in every way in advising me what was my best option in what I needed. I'm really happy with my new Dacia Joggar and before purchasing this I never would have thought about buying a Dacia .

Bought a new Dacia from jj Burke, was dealing with Liam. Excellent service, easy to deal with and anytime i rang on a query Liam rang back. Will be going back 100%

First time dealing with JJ Burke Car Sales. Purchased a Dacia Duster, very happy with the service. Liam looked after me and was a pleasure to deal with.Made the whole experience a pleasant one, nothing was a problem.

Bought a new Dacia from Liam in JJBourke. Excellent service, pleasure to deal with Liam. He was helpful, friendly and clear. I would recommend JJBourke based on my experience of buying a car here.

I recently purchased an electric vehicle from JJ Burke and had excellent service from Lewis, contact at each point and followed up to ensure everything was ok post purchase. Would highly recommend.

Ordered a new Darcia Duster Extreme 1.5diesel in march collected it last week at the moment very happy 4.8L/100km runs nice on our Irish roads,Dealt with Yordan excellent salesman always kept me up to date about car, other staff very frendly too,he spent around 1 hour going over all the details I needed to know for keeping the vehicle safe and sound on the road and gave me a better trade in offer for my old car than anywhere else.Regards Martin

The worst dealer to deal with they make deals and when your car comes in add 5k onto it despite an agreed deal made and deposit paid. Full of lies and false information.

Excellent customer service would highly recommend doing business here, Yordan and Kevin made the whole process very easy buying my new van .

A caring company. This company went out of their way to help sort out a problem with a new car we bought from them. Though neither the the problem nor the delay was their fault (nor ours!) but the result of an issue in the manufacturing, they gave assistance at their own expense. Throughout the long-drawn-out process, they provided a courtesy car and helped in many other ways. The car is now running perfectly and we are very pleased with it.

Barry and Patrick were stalwarts throughout.

Terrible warranty work that these people charge excessively for. -not good.

Inability to correct , repair or fix simple regular faults . -not good

Shiny glass fronted car showroom, staffed by bubbly receptionist -good ( hypnotic mesmerized presentation to fool you from your hard-earned )

Beware these people. -not good