I was charged $500 for a basic mowing…
I was charged $500 for a basic mowing service. I have used the same Jim’s Mowing franchisee for years and have historically paid around $70 for mowing my average-sized lawn.
My lawn is average-sized, has no hills and no significant obstacles. On previous occasions, when I have requested multiple services, I have paid considerably more. However, this particular job was not discussed with me as a $500 job before the work was carried out.
When I questioned the $500 charge and asked for a breakdown, I received a text stating that the amount included mowing, a $100 dumping fee and a $50 weed-spraying fee. However, this was not an itemised invoice showing the hours worked, hourly rate, disposal costs, or how the remaining amount of the $500 was calculated.
The franchisee confirmed that my green bin was not used and that the lawn waste was instead taken away, resulting in the $100 dumping fee. I had never previously been charged this fee despite using the same franchisee for years, and I have a green bin available at my property.
I was also charged $50 for weed spraying, despite no weed spraying being carried out on my property.
As of posting, I still have not received an actual itemised invoice showing the number of hours worked or a proper calculation of the $500 total.
I then contacted Jim’s Mowing directly to ask for assistance. Unfortunately, I was told that because I had not obtained a specific quote for this particular job, they could not assist me — despite the fact that I had been using the same franchisee for years and had consistently received the same mowing service at around $70.
Now I'm left trying to get someone to follow up with me and explain how this basic lawn job somehow cost more than it would have cost me to buy my own lawn mower.
12. elokuuta 2026
Oma-aloitteinen arvostelu