IWC Probate and Will Services Arvostelua 

Dealing with bereavement can be emotional and stressful, and dealing with individuals who are clearly lowly paid call centre staff, who feel they are bigger than you, clearly does not help. Sam Hill who is the operations manager does not seem to be able to understand emails over one line and is unable to take on board any information which is outside of her remit, which I believe like all call centres is purely focussed towards getting as many numbers on the board as possible. I found these guys to be cheap, but their inability to help or do anything to help, balanced this out so I would highly recommend that anyone who wishes to undertake this process thinks long and hard before dealing with this company. I would avoid like the plague.

My request for a Medaillon stamp guarantee was solved excellently.
I was provided with very good information material in advance.
Missing documents during the process were easily requested by email.
It was always answered very quickly.
A big thank you to Debbie Wiseman for her great support.

I can only use two words for the service I received from IWC in their drawing up of my Will: impeccable and exemplary. Impeccable in their expertise and professionalism, exemplary in their advice and guidance given with abundant and time-consuming care for my personal needs. IWC is outstanding.

Hannah who dealt with me was exceptionally efficient and particularly patient and kind when I struggled with my computer.

Debbie Wiseman was always available to answer questions for a very complicated process. All of her answers were reliable and helpful, and helped me and my family complete the formalities of a multi-step, international, bi-lingual estate paperwork process.

I do recommend this company because of its excellent and skilled employees. Also because once the company has accepted you as a customer, you will keep the appointed contact throughout the rest of the procedure.
Magda Mathys

Excellent service from Debbie, although the company charges quite a lot for this service.

The information, assistance, and help relayed by Miss Loren Jarvis at the Overseas Department was totally beneficial from start to finish, and especially so due to my elderly state and not having experienced this exercise ever before. Sincerely, she deserves a salary increase. Thank you.
LLOYD JONES B.Ed.

Loren was very prompt responding to our queries and documentation was received on time.

I decided to complete an online will instead of using a Solicitor for financial and personal reasons. I found the instructions clear and concise and the quick responses from Hannah made the process fairly straightforward. I would recommend this company without hesitation.

Our contact person at IWC was Megan. She was more than happy to answer all our questions and concerns in detail and nothing was too much trouble. She always responded promptly and in a friendly manner.

She took care of all the documentation we needed for our NLV applications and even made our appointments at the consulate. All went well as we were fully prepared with everything we needed thanks to Megan.

It took all the stress away from us and we thought the cost of the service was very reasonable considering all the work that is required. We would highly recommend Megan if you’re looking for assistance on obtaining a visa.

Maureen & Gordon Hill

Smooth, efficient, professional, clear instructions.

First class from start to finish - efficient and professional throughout. Steve Pyott dealt with obtaining a reseal of probate in Australia including the subsequent sale of shares; he couldn’t have made it easier.

Debbie Wiseman was superb. She found the best route to deal with the sale of some shares without needing a medallion guarantee. Peplies and updates were immediate. An excellent service.

Steve made the rather complicated process of transferring Canadian shares from Executors names to the beneficiaries names run very smoothly. With many thanks.

I have recently applied for my Spanish Non Lucrative Visa through IWC. Megan has been amazingly supportive, she has guided me through all of the steps with patience and professionalism and made me feel at ease with what I could easily have found quite a daunting process. All of my queries have been answered same day and Megan has always made herself available to talk with me on the phone when I needed advice or reassurance. I would absolutely recommend Megan and IWC and would not hesitate to use their service again in future. My thanks also to Juan who assisted me in Megan’s absence with the same professionalism.

I was very impressed with the quick and helpful replies I received in response to any questions which I emailed. I felt that my queries were always met with prompt consideration and very informative responses. Very happy with the service provided.

I first used IWC when I bought a DIY will kit on eBay which was less than £10. Once written , it was stored with them and both me and my executor got a nice card saying my original will was with IWC. I also liked the forms for saying about funeral wishes and detailing your estate.
Fast forward 3 years and I needed to make a new will and find a new executor so I contacted IWC who gave me the options of making a new will and having them as executors as well as storage of the will for a small annual fee. I thought this was both very convenient and quick. As speed was of the essence I really appreciated the quick response from Hannah and the corrections I needed to make to ensure the will would be correct. Having no spouse or children and with a family fall out, I appreciated that IWC could act as executors plus having an account with them means if I need to make a new will idc which is feasible, I have an existing account and making a new will is minimal cost. Plus all this is done on line which is super quick and saves the hassle of having to go to a firm of solicitors.
I now have a new will, lodged with IWC, and peace of mind. Can’t recommend them enough 👍