Looked at products on-line but always wanted to go to a store which is on the other side of London, bit of a drive away. An new store opened up in Luton just of the M1, l had to drop my daughter off a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had a problem with the ITS website but when I sought help I was dealing with a real person immediately. Problem was quickly resolved and my Ryobi tools were delivered the next working day in good co... Näytä lisää
Yritys on vastannut
Experience thus far has been great, they responded quickly to initial query re stock item that was out of stock, then emailed me later with an update and confirmation it was back in stock. Items arriv... Näytä lisää
Yritys on vastannut
Got what I paid for in the timescale promised - and they had the stuff in-stock despite it being a bit unusual. Pity they had to use such seriously oversized box for posting but at least it's totally... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Työkalukauppa
- Rakennuslaitteiden myyjä
- Tee se itse -kauppa
- Askarteluliike
- Työkalujen ja muottien valmistaja
- Puutyötarvikkeiden myymälä
Yrityksen kirjoittama
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Yrityksen kirjoittama
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Yhteystiedot
D C One Edinburgh Way, CM20 2BN, Harlow, Yhdistynyt kuningaskunta
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Erinomainen
59 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order ...order arrived on time…
Easy to order ...order arrived on time great prices .....will use again
7. elokuuta 2026
Vastaus yritykseltä ITS
Thank you for the lovely review!
We’re really pleased you found ordering easy, your delivery arrived on time and you were happy with the prices. We really appreciate the feedback and look forward to helping you again!
Lauren
Great Service
We had a misunderstanding with one of the ITS shops regarding the use of a gift voucher.
I contacted Customer Services & Sophie replied quickly & efficiently. No nonsense - she just apologised for the confusion & fixed the issue!
Thanks to Sophie we will be using ITS in the future.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ITS
Hi Emma,
Thank you so much for your lovely feedback. We're really pleased to hear Sophie was able to help and that you're happy with the service you received.
We look forward to welcoming you back to ITS in the future.
Lauren
Delivery was quick and service was…
Delivery was quick and service was excellent, the items ordered were exactly what was needed and as described. Response from customer service was excellent when an invoice was requested.
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ITS
Hi Michele,
Thank you so much for your feedback! We're delighted to hear you were happy with the delivery, the items, and the service you received. If you need anything else in the future, just let us know.
Lauren
Got what I paid for in the timescale…
Got what I paid for in the timescale promised - and they had the stuff in-stock despite it being a bit unusual.
Pity they had to use such seriously oversized box for posting but at least it's totally recyclable.
7. heinäkuuta 2026
Vastaus yritykseltä ITS
Hi Ian,
Thank you for the 5 star review, we are so happy you enjoyed shopping with us.
If you need anything else please let us know.
Vastaus yritykseltä ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you enjoyed your tools and had a great delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Vastaus yritykseltä ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear to hear you had a good all round experience with us and that we were able to help you 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
easy to order super quick delivery
7. elokuuta 2026
Vastaus yritykseltä ITS
Thank you Mark for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Experience thus far has been great
Experience thus far has been great, they responded quickly to initial query re stock item that was out of stock, then emailed me later with an update and confirmation it was back in stock. Items arrived 2 days earlier than I anticipated, well packaged and intact. Communication has been great. Prices are generally cheaper than direct from Ryobi and the free gifts (batteries and tools) make ITS my number 1 choice now.
7. elokuuta 2026
Vastaus yritykseltä ITS
Thank you for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Great service from real people. Pity about the courier.
I had a problem with the ITS website but when I sought help I was dealing with a real person immediately. Problem was quickly resolved and my Ryobi tools were delivered the next working day in good condition at the best price I could find. Second problem was with the courier, DPD. Yet again they left my delivery on the doorstep in full view of the road. Luckily I found the parcel and took it in before the rain started (I'm in Scotland).
7. elokuuta 2026
Vastaus yritykseltä ITS
Thank you for the 5-star review, we are so pleased you were happy with the service received, and I am so sorry to hear you had issues with the courier, we will raise this with them for you. We look forward to hearing from you again soon 🙂 - Stefani
very fast delivery and great price
6. elokuuta 2026
Vastaus yritykseltä ITS
Hi Andrew,
Thanks so much for your feedback – we're glad to hear your order arrived quickly and that you were happy with the price.
If you need anything else, just let us know.
Great service
The delivery was fast and efficient and a request for a VAT invoice was dealt with quickly.
5. elokuuta 2026
Vastaus yritykseltä ITS
Thank you for the 5-star review, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon. - Fenn
Vastaus yritykseltä ITS
Hi Woodie,
Thank you so much for your great feedback and for taking the time to leave your review. We're really pleased to hear you're satisfied with your products and our service.
We look forward to seeing you shop with us again soon.
Super rapid delivery!
5. elokuuta 2026
Vastaus yritykseltä ITS
Hi Iacopo,
Thanks so much for your fantastic feedback! We're really pleased to hear your order arrived so quickly and that you're happy with our service.
We appreciate you taking the time to let us know, and we look forward to serving you again soon.
Next day delivery which I did not pay…
Next day delivery which I did not pay for. Got what exactly what I wanted .
1. elokuuta 2026
Vastaus yritykseltä ITS
Hi Paul,
Thanks for your feedback. We're glad to hear you received your order quickly and everything was as expected.
If you need anything else, just let us know.
Vastaus yritykseltä ITS
Thank you Nick for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Vastaus yritykseltä ITS
Hi Anthony,
Thanks for your feedback and for your kind words about our service.
I've noted your suggestion about the toolbar needing more pockets and will pass this on to our product team for consideration.
If there's anything else you'd like to share or if you need further assistance, just let me know.
I put order in on the Wednesday morning…
I put order in on the Wednesday morning and received my order Thursday afternoon. I will always use ITS
5. elokuuta 2026
Vastaus yritykseltä ITS
Hi Danny,
Thanks so much for your feedback! We're really pleased to hear your order arrived quickly and that you're happy with our service.
We look forward to helping you again in the future.
Well priced and quick
5. elokuuta 2026
Vastaus yritykseltä ITS
Hi Mort,
Thanks so much for your feedback – we're glad to hear you found your order well priced and quick!
If you need anything else, just let us know.
Vastaus yritykseltä ITS
Hi Ray,
Thanks so much for your feedback. We're glad to hear you found ordering easy and your delivery arrived early.
If you need anything else, just let us know.
Vastaus yritykseltä ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you enjoyed our excellent service 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
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