Mixed feelings on this company. Mostly negatives. Positive - very fast and affordable shipping to Australia from the UK. Negatives - The organic wide leg jeans are simply an awkward and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an ema... Näytä lisää
Yritys on vastannut
I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Näytä lisää
Yritys on vastannut
I’ve gone for the Isabella Oliver subscription with six garments. The items I’d picked came within a couple of days and I’m delighted with the quality of the clothes and the fabric. It’s making me fee... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Yhteystiedot
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Yhdistynyt kuningaskunta
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3,7
Keskitasoinen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Mixed feelings on this company
Mixed feelings on this company. Mostly negatives.
Positive - very fast and affordable shipping to Australia from the UK.
Negatives - The organic wide leg jeans are simply an awkward and unsupportive design for a pregnant body. The cut is very low on these, reminiscent of a 00s bootleg jean with a short zip. The back really gapes and isn't supportive enough for an under the belly style. Its all hanging out when I tried them on, gravity also pulling them down. Unfortunately these jeans are no better than poorly constructed fast fashion brands. Except the material is decent.
Another con is the return fees to Australia are insane. Shipping to me was approx 25 pounds but a return is 69! I'm now lumped with a very expensive pair of jeans with no viable recourse of refund.
Another con is both items came with a strong chemical smell, often used in warehouses to ward off moths and mildew etc. Unfortunately there is a fragrance attached to it that hasn't shifted after two washes. When I buy organic or eco materials it's a massive bummer if
sprayed in additional chemicals.
Would not recommend.
3. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Isabella Oliver
Dear Gabby,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear the jeans didn’t meet your expectations, particularly regarding the fit, return costs, and the smell you experienced. We really appreciate your comments and will pass them on to our product and customer care teams as we continue to improve.
Warm Regards- Kat
Easy checkout process and highly…
Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an email from a third party in order to process those fees. I recognize this a tariff related issue and not per say on the company, but knowing that, I am more likely to order through a US third party right now since the import fees are included there.
7. syyskuuta 2026
Vastaus yritykseltä Isabella Oliver
Dear Shilpa,
Thank you for your thoughtful review. We’re delighted you found the ordering process easy and our communication helpful. We completely understand your concern regarding the additional import duties, and we’re sorry this wasn’t clearer at the time of purchase. We really appreciate your feedback and hope to welcome you back again in the future.
Warm Regards- Kat
Beautiful garnment in great high end…
Beautiful garnment in great high end fabric - overall logistics very smooth
20. elokuuta 2026
Vastaus yritykseltä Isabella Oliver
Dear Osanne,
Thank you so much for your lovely review! We’re delighted you’re pleased with the garment, fabric and overall service.
Warm Regards- Kat
Dresses were a gift for our daughter in…
Dresses were a gift for our daughter in law. She loved the fit and design and looks forward to wearing them during her pregnancy. Really good quality and the delivery was perfect from the courier.
8. heinäkuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for such a lovely 5 star review. We are absolutely delighted to hear that your daughter-in-law was more than happy with the quality, fit and design of the dresses, as well as the delivery service received from the couriers. Warmest regards, Mani
Hidden fees
Very unclear up front on all the additional shipping and delivery charges
16. kesäkuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for the review and feedback. We sincerely apologise for the customs and duties taxes on your order. However, it is stated on our delivery page we mention that all parcels will be shipped DDU (Delivery Duties Unpaid). This means that if you are in any country outside of the UK, you will be liable for the local taxes and duties as we cannot pay them on your behalf - Delivery US | Isabella Oliver Maternity (https://isabellaoliver.com/pages/delivery-us) and it will apply to most British based retailers if they don't have a distribution hub outside of the UK. We are currently looking into a solution for this and hope to have something in place very soon. We wish you all the best.
Really good quality maternity clothes
Really good quality maternity clothes. The return was easy and exchanged items were shipped very speedily. I would shop here again.
11. kesäkuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for the lovely 5 star review. We are absolutely thrilled to hear that you're more than happy with the quality of our garments and the overall service you received regarding your exchange. Warmest regards, Mani
Vastaus yritykseltä Isabella Oliver
Dear Tracy,
Thank you for your glowing review.
Warm Regards- Kat
Not disappointed
Not disappointed. Excellent quality perfect fit as described Beautifully packaged
9. toukokuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for such a wonderful 5 star review. We are delighted to hear that you're more than happy with the quality and fit of our garments, and the overall service you received. Warmest regards, Mani
No stock
I received a voucher as a gift from a family member when I got pregnant. However, every time I went to buy anything they did not have it in store… no jeans, no jumpers. Nothing! In the end I had to settle for two tops I would not have necessarily chosen because they were the only thing in my size. I could not actually buy any of the nice clothes advertised.
30. huhtikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you so much for taking the time to leave your feedback, and we’re really sorry to hear about your experience. We completely understand how disappointing it must have been not being able to purchase the pieces you had hoped for, especially with such a thoughtful gift voucher. As a small brand, we intentionally buy in smaller production runs as part of our commitment to being as sustainable and responsible as possible. However, we do appreciate that our stock availability recently has not been where it should be, and we sincerely apologise for the frustration this caused. We are actively working hard to improve this, and we do have replenishment stock arriving throughout this month. We’re truly sorry that on this occasion you felt limited in your choices, and we really appreciate your patience and understanding while we work to rectify this. Kindest regards, Mani
New favourite brand
Fantastic product, fantastic customer service. Loved that when I called I just went straight through to a normal human who could help me with ease. It was a lovely interaction and just made me even more confident to buy again!
2. toukokuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you so much for your wonderful 5 star review. We really do appreciate you taking the time to review us, and the garment, and leaving such positive feedback regarding your experience of shopping with us. Kind regards, Mani
Vastaus yritykseltä Isabella Oliver
Hello Layna
We are sorry you haven't received your order yet - we will contact you privately to assist.
With best wishes, Suzanne
Positive all round experience
Excellent quality products, images true to life. Delivery was quicker than expected, nicely packaged and really like the sustainable ethos of the brand. Will order again.
17. huhtikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for such a glowing 5 star review. We are absolutely delighted to hear that you're more than happy with the quality of our garments and the overall service you received, including our eco-friendly packaging and ethos. Warmest regards, Mani
Good product good customer service…
Good product good customer service when I had an issue with delivery.
16. huhtikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you so much for your 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback for us, even with you had an issue with delivery. Kind regards, Mani
Fell in love
Bought this for my daughter who completely fell in love - lovely fabric and beautiful dress.
Easy to order, fab delivery and outstanding quality!
21. maaliskuuta 2026
Vastaus yritykseltä Isabella Oliver
Good Morning,
Thank you for your glowing review!
Warm Regards- Kat
I have not received my order
I have not received my order. Tracking status says it is stuck in customs.
10. maaliskuuta 2026
Vastaus yritykseltä Isabella Oliver
Hello Katherine - we will contact you privately to assist.
With best wishes, Suzanne
Great quality product and good fit
Great quality product and good fit. I bought them around 20 weeks and plan to be able to use them until the end. Size is true to size based on pre-pregnancy sizing.
25. helmikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you so much for your wonderful 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback. Kind regards, Mani
Quality, lovely maternity clothing
Isabella Oliver makes quality, fashionable clothing that fits me well. The items I've purchased from Isabella Oliver are my favourite maternity items!
24. helmikuuta 2026
Vastaus yritykseltä Isabella Oliver
Good Morning,
Thank you for your glowing review.
Warm Regards- Kat
Service responded quickly to my…
Service responded quickly to my request! I just wish more clarity was given around how much the customs might cost as that deterred me from receiving my items and instead I cancelled the order.
25. helmikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for the review and feedback. We are so sorry you were not aware of the duties charges on orders placed outside the UK. On our US delivery page we mention that all parcels will be shipped DDU (Delivery Duties Unpaid). This means that if you are in any country outside of the UK, you will be liable for the local custom taxes and duties as we cannot pay them on your behalf and this will apply to most British based retailers, if they don't have a distribution hub outside of the UK. We sincerely apologise and take your feedback on board and hope to implement a solution soon. With warmest regards, Mani
Vastaus yritykseltä Isabella Oliver
Thank you for the lovely review. We are absolutely delighted that you're more than happy with the your experience of shopping with us, and the overall service you received. Warmest regards, Mani
The quality is very good and I’m very…
The quality is very good and I’m very happy with the dress. The delivery arrived very quickly and the packaging was good.
17. helmikuuta 2026
Vastaus yritykseltä Isabella Oliver
Thank you for your lovely review, Warm Regards Tors
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