Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Although they didn't have the quantity of item I wanted in stock, I was given options for delivery in stages or to wait until they were all available. After I then requested delivery to be delayed unt... Näytä lisää
Yritys on vastannut
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... Näytä lisää
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The hinges and Suffolk hook fittings that I ordered for my ledge and brace doors were great, only reason for 4 not 5 stars was the quality of the screws provided. We used alternatives as they were not... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Yhteystiedot
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, Yhdistynyt kuningaskunta
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4,8
Erinomainen
284 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very pleased with the Brass Letters
Very pleased with the Brass Letters. Great quality. I strongly recommend.
26. marraskuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Hoping the product is good as yet to…
Hoping the product is good as yet to receive it. Had purchased this item online without any issues to then be emailed to say the item is out of stock til January. Usually sites show this prior to ordering an item….
24. marraskuuta 2025
Vastaus yritykseltä Ironmongery For You
Hi Ryan,
I’m sorry for the inconvenience caused by the delay on your recent order. I completely understand how frustrating it is to place an order and then find out the item is out of stock.
Because we work with multiple suppliers and carry over 30,000 product lines, we don’t display live stock levels on our website.
However, we do make sure to contact customers immediately if anything is on a longer lead time so there are no surprises, and you can decide how you’d like to proceed.
I know we have been having a conversation via email so please get in touch if there is anything else we can do to help.
Regards,
Alex.
Great service
Great service, not all the items ordered were available, I had an email straight away giving details of expected arrival date and an offer of refund. I chose to wait. Handles are excellent quality, I chose antique brass and they exactly as I pictured.
24. syyskuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Kerry,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I RECEIVED A PROFESSIONAL SERVICE WITH…
I RECEIVED A PROFESSIONAL SERVICE WITH QUALITY ITEMS.
WOULD RECOMMEND THIS COMPANY.
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ironmongery For You
Good afternoon Ian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
29. lokakuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Andy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great so efficient everything customer…
Great so efficient everything customer service exceptional thank you guys on phone great package delivered on time product perfect 👌
27. lokakuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Anna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Vastaus yritykseltä Ironmongery For You
Good afternoon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Kept me informed arrived when you said 🙏
25. lokakuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Paul,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I made an error on the order and it was…
I made an error on the order and it was sorted with no quibbles, excellent delivery, superb quality and service.
25. lokakuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Ian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Outstanding customer service with a real, knowledgeable person
Highly recommend this company for outstanding customer service. So refreshing to be able to speak to a human being who is knowledgeable about their products. Not only that but they helped us deliver exactly what we needed. Thank you
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ironmongery For You
Good morning Jayne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Brilliant customer service
Brilliant customer service - a couple of hinges got mixed up, they sent replacements immediately - very impressed - Would highly recommend!!
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ironmongery For You
Good morning Martin,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Vastaus yritykseltä Ironmongery For You
Good morning Sophia,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Vastaus yritykseltä Ironmongery For You
Good morning Louise,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quality product delivered quickly.
27. syyskuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Mark,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good quality handles
Good quality handles delivered on time. Easy to order on website.
26. syyskuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Andy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very helpful Great customer service,I…
Very helpful Great customer service,I find that a problem with most companies but not with the.Super fast delivery 5 stars
24. syyskuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Julie,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Really good service from Alex
Really good service from Alex. The part I ordered was out of stock and then further delayed. Alex was very proactive at keeping me informed and the immediately organised a refund when it wasn’t going to arrive in time.
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ironmongery For You
Good morning Lorna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very very happy with the Service and…
Very very happy with the Service and Quality of the Goods. 10/10 Thank you
27. elokuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
My door handles were delivered…
My door handles were delivered promptly. They were brilliant. Thank you.
25. elokuuta 2025
Vastaus yritykseltä Ironmongery For You
Good morning Neil,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good choice
Good choice, good prices. Well secured and fast delivery. There could be more product photos, but other than that I am satisfied.
27. elokuuta 2025
Vastaus yritykseltä Ironmongery For You
Good afternoon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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