International Open Academy Arvostelua 

Vastaus yritykseltä International Open Academy

18.3.2024

Dear U W,

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our course did not meet your expectations.

We understand your concerns regarding the lack of explanatory videos and the content not providing detailed information beyond what you already knew as a client. Your feedback is valuable to us, and we will take it into consideration as we continually strive to improve our course offerings.

We appreciate your honesty and regret any disappointment or inconvenience you may have experienced. If there's anything specific you would like to see improved or if you have any further feedback to share, please don't hesitate to reach out to us at support@internationalopenacademy.com.

Once again, we apologize for falling short of your expectations and thank you for bringing these issues to our attention. We hope to have the opportunity to better serve you in the future.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

15.3.2024

Dear SHEILO,

Thank you for reaching out and bringing this matter to our attention. We're sorry to hear about the difficulties you're experiencing in accessing your exam course.

After reviewing our records, we couldn't locate an account or purchase under the name provided in your review. It's possible that your purchase was made through one of our partners, and if you haven't redeemed your voucher on our platform, we may not have a record of it yet.

To assist you further, we kindly ask that you provide us with more information about your purchase. As this platform does not provide contact details, we've initiated a request for additional information through Trustpilot. Alternatively, you can reach out to us directly at support@internationalopenacademy.com with any relevant details or questions you may have.

We apologize for any inconvenience this has caused and appreciate your patience and cooperation as we work to resolve this issue for you.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

18.3.2024

Dear Soukaina,

Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your course and found it to be informative.

Providing valuable and affordable education is at the core of what we do, and we're delighted to hear that you found our course to meet your expectations in terms of both content and cost.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you for choosing International Open Academy for your learning journey, and we wish you continued success in all your endeavors.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

8.3.2024

Estimada Silvia,

Gracias por tomarte el tiempo para compartir tus comentarios con nosotros. Valoramos sinceramente todas las opiniones de nuestros estudiantes, ya que nos ayudan a mejorar nuestros cursos y servicios.

Pedimos disculpas por cualquier inconveniente que hayas experimentado con la calidad de la traducción del curso. Proporcionar traducciones claras y precisas es una prioridad para nosotros, y entendemos la importancia de garantizar que todos los estudiantes puedan comprender fácilmente el contenido. Revisaremos la traducción del material del curso para abordar cualquier problema y realizar mejoras donde sea necesario.

En cuanto al contenido del curso de estudio sobre el autismo, agradecemos tu sugerencia de incluir más estudios de casos o pilotos. Comprender la aplicación práctica del material es crucial, y tomaremos en consideración tus comentarios mientras continuamos refinando y actualizando nuestra oferta de cursos.

Tus comentarios son invaluables para nosotros mientras nos esforzamos por brindar la mejor experiencia de aprendizaje posible para todos nuestros estudiantes. Si tienes más sugerencias o inquietudes, no dudes en comunicarte con nosotros directamente. Estamos aquí para ayudarte en todo lo que podamos.

Nuevamente, gracias por compartir tus pensamientos con nosotros, y esperamos tener la oportunidad de servirte mejor en el futuro.

Atentamente,
International Open Academy Team

Vastaus yritykseltä International Open Academy

6.3.2024

Dear Gina,

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our platform user-friendly and easy to navigate.

We value your feedback regarding the opportunity to retake tests. Your suggestion is important to us, and we'll take it into consideration as we continue to improve our platform and enhance the learning experience for our students.

Thanks again for choosing to learn with us!

Warm regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

5.3.2024

Dear Karen,

Thank you very much for your glowing review! We're thrilled to hear that you found our platform easy to navigate and that the content was presented in manageable, bite-sized chunks that were just right for your learning needs.

It's wonderful to know that you found the modules so helpful that you repeated them several times before taking the exam. That level of dedication to learning is truly commendable!

We're delighted that you found the screen videos clear and effective in conveying the information. Providing a seamless and engaging learning experience is one of our top priorities, and your feedback reaffirms that we're on the right track.

Warm regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

1.3.2024

Dear Kristen,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our courses to be informative and that you learned a lot from them.

Your suggestion regarding providing a second chance to answer test questions is greatly appreciated. We're always looking for ways to enhance our students' learning experience, and your input will certainly be taken into consideration as we continue to improve our courses.

We're delighted to hear that you plan to take more of our courses in the future!

Thank you once again for choosing International Open Academy. We look forward to having you in more of our courses!

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

1.3.2024

Dear Dennis,

Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the course and found it informative.

We appreciate your constructive criticism regarding the pace of the presentations and the clarity of explanations. Your insights are valuable to us, and we will certainly take them into account as we strive to improve the overall learning experience for our students. Additionally, we understand your concerns regarding exam answers and course instructions. We're continuously working to ensure the accuracy and clarity of our content, and your feedback will help us in this process.

Regarding your note about accents, we apologize for any difficulty you may have experienced. We understand the importance of clear communication, especially in a multicultural learning environment, and we will make every effort to address this concern moving forward.

Overall, we're pleased to hear that you're happy with the course, and we thank you for choosing International Open Academy for your learning journey.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

26.2.2024

Dear Catrina Hodgkins,

Thank you so much for taking the time to leave your feedback on our courses at www.internationalopenacademy.com. We're thrilled to hear that you found our courses informative and that you appreciated the quality of the video examples provided.

Your feedback is incredibly valuable to us as we continuously strive to improve and enhance our course offerings. We're grateful for your support and hope to continue providing you with valuable educational experiences in the future.

Warm regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

26.2.2024

Dear Abby,

We're deeply sorry to hear about the challenges you've encountered with our platform and the difficulty you've faced in obtaining your certificate. Your experience falls far below the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused you.

We've attempted to reach out to you through Trustpilot's messaging feature to gather more information and assist you further. However, as we don't have access to contact details on the Trustpilot platform and haven't been able to locate any recent emails from you describing the issue, we kindly ask that you reach out to us directly at support@internationalopenacademy.com. Our dedicated support team is standing by to address your concerns promptly and ensure that you receive the assistance you need.

Once again, please accept our sincerest apologies for the frustration and inconvenience you've experienced. We value your feedback and are committed to resolving this matter to your satisfaction.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

26.2.2024

Dear Robyn,

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your course with us. Providing concise, informative, and easily digestible content is always our goal, and we're delighted to know that we hit the mark with your experience.

Thank you again for choosing International Open Academy. We appreciate your support and wish you continued success in your endeavors!

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

21.2.2024

Dear Kyndl,

I am deeply sorry to hear about your frustrating experience with your course voucher. It's truly disheartening to learn that you've encountered such difficulties, especially with multiple purchases.

I understand your frustration with the lack of communication channels and the inconvenience of being charged multiple times. Please accept my sincere apologies for any inconvenience this has caused you.

Regarding the voucher issue, sometimes Groupon codes may not align correctly with our system, leading to such discrepancies. However, we are committed to resolving this matter for you promptly.

We have emailed you to offer assistance and provide solutions to rectify the situation. Please check your inbox for further details on how we can address this issue and ensure your satisfaction.

Once again, I apologize for the inconvenience and frustration you've encountered. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

21.2.2024

Dear Robin,

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found the course to be informative and valuable in learning how to create your own products.

We're especially pleased that you appreciated the inclusion of recipes and the step-by-step guidance provided. Our aim is to empower individuals like yourself with the knowledge and skills needed to explore natural alternatives for wellness and product creation.

Your endorsement of our course for those interested in living a more holistic lifestyle and exploring natural remedies is greatly appreciated. We echo your sentiment that while natural solutions can be beneficial, they are not a replacement for professional medical advice when needed.

Additionally, we're delighted to hear that you see the potential for entrepreneurial endeavors in the field of product creation. We strive to provide comprehensive resources that cater to a variety of interests and aspirations.

Thank you once again for your positive review and recommendation. We're here to support you on your journey towards wellness and entrepreneurship.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

17.2.2024

Thank you, Mallet, for sharing your experience with us!

We're delighted to hear that you enjoyed the flexibility of our courses, allowing you to learn at your own pace, and found the self-assessment tools beneficial. We strive to provide a seamless and engaging learning experience for our students.

We appreciate your feedback and hope to see you in more of our courses in the future!

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

12.2.2024

Dear Mrs Annette,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our grooming course to be brilliant and that it exceeded your expectations. It's fantastic that you took the initiative to learn how to groom your poodle yourself, and we're delighted to have played a part in your journey.

If you're considering exploring other courses, we have a wide range of options available that you might find interesting. Whether it's pet care, grooming, or any other field you're passionate about, we're here to support you in your learning endeavors.

Once again, thank you for choosing International Open Academy. We look forward to being a part of your continued learning journey!

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

11.2.2024

Dear Jennifer,

Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion or inconvenience you've experienced regarding your lifetime access subscription.

We want to assure you that "lifetime access" does indeed mean lifetime, and it is not our intention to revoke access to courses or certifications for our valued students. We understand your frustration and want to rectify this situation promptly.

We have recently introduced a new type of membership, but this does not impact existing lifetime access subscriptions. We are in the process of updating older accounts to reflect this change. However, it seems there may have been a misunderstanding or error in your case.

Unfortunately, we do not have access to student details on this platform, so we kindly request that you provide us with your contact information or reach out to us directly via https://help.internationalopenacademy.com/en-US/contact. We have not received any emails requesting information about your account, but we are eager to assist you in resolving this issue.

Once we have your contact details, we will investigate the matter thoroughly and work to restore your access as soon as possible. We are committed to upholding the highest ethical standards and ensuring that our students receive the value they deserve from their subscriptions.

Again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding as we address this issue.

Thank you for choosing International Open Academy, and we look forward to resolving this matter for you.

Best regards,
International Open Academy Team

Vastaus yritykseltä International Open Academy

9.2.2024

Dear Alicia,

Thank you for taking the time to leave your feedback. We sincerely apologize for any inconvenience you experienced.

Upon reviewing your case, it appears that there was a slight discrepancy with the email address associated with your account, which led to difficulty accessing your purchased course. We have since rectified this error on our end, and your course should now be visible when you refresh your page. Additionally, our support team has also reached out to you via email to assist further.

We truly appreciate your patience and understanding in this matter. If you encounter any further issues or require assistance, please do not hesitate to respond to our email or reach out to us directly.

Warm regards,
International Open Academy team

Vastaus yritykseltä International Open Academy

8.2.2024

Dear Luke,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our teaching tips and delivery guidance to be clearly explained and relevant to the course's scope.

It's wonderful to know that our instructors provided candid insights into the teaching industry and offered practical solutions to common challenges. We're glad you enjoyed their enthusiasm, as fostering a dynamic learning environment is a top priority for us.

Your feedback motivates us to continue delivering high-quality education and support to our students.

Thank you again for choosing International Open Academy. We wish you all the best in your teaching journey.

Warm regards,
International Open Academy team

Vastaus yritykseltä International Open Academy

7.2.2024

Hi Esses,

Thank you so much for taking the time to leave such a positive review on Trustpilot. We're thrilled to hear that you appreciate the extended allowance period for completing our modules, allowing ample time for thorough understanding and note-taking.

It's wonderful to know that you found our website format user-friendly and that the provided resources for continuing your English journey were helpful. Your recommendation means a lot to us, and we're delighted to have earned your trust and satisfaction.

Thanks again for your kind words and for choosing our platform.

Best regards,
International Open Academy team

Vastaus yritykseltä International Open Academy

5.2.2024

Dear MUKAREMERA LILIANE,

Thank you for sharing your concerns, and we apologize for any frustration you've experienced regarding the certificate purchase process. Your feedback is valuable, and we want to address your points to ensure a better understanding.

We understand that the absence of information about the digital certificate not being included in the offer with our partner may have caused confusion. We sincerely apologize for any oversight in communicating this, and we are actively working to enhance our transparency in this regard.

While we acknowledge your feedback about the purchase made with our partner, we want to emphasize that our commitment to transparency extends to all aspects of our courses, including certificates and associated fees. Information about certificates and any additional costs is available on our website and help center. Our customer support team is always available to respond to any questions prior to purchases, helping individuals become aware of all the relevant details.

In order to investigate and address your specific case, we kindly ask you to reach out to our customer support team with your full name and email address associated with the account. Our team is dedicated to resolving these issues promptly, and we appreciate your cooperation in providing the necessary details.

Once again, we appreciate your feedback, and we are committed to improving our communication to provide a more positive experience for our students.

Best regards,
International Open Academy team