Despite a long wait beyond the estimated 8-10 weeks for delivery my Aimee sofabed finally arrived today. I am delighted with the product that was meticulously unpacked and installed by the two man te... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Ordered 3 side takes from Taz at Interior envy. He checked they were all available before I actually went online and made my purchase, I’d been let down previously by an online website. I was kept... Näytä lisää
Yritys on vastannut
A1 Service..!! Dealt with Tam in the Sheffield branch who was very professional and not a 'pushy salesman'. Bought the Urban Ceramic table with 6x Roma chairs and all delivered within the suggested... Näytä lisää
Yritys on vastannut
I ordered a TV stand, but two months later it still had not arrived and I had received no updates. This was despite multiple attempts to contact the company by phone or email, mostly ignored until I s... Näytä lisää
Yritys on vastannut
3,6
Keskitasoinen
72 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 54 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Outstanding customer service and communication
I wanted to order some leather armchairs to match my leather sofa so I contacted Jay at Interior Envy to ask if he could send me some colour samples. Jay replied immediately and I received the leather samples in the post within a couple of days.
I am absolutely delighted with the customer service and excellent communication from Interior Envy and would highly recommend that if you are unsure about anything, just give them a call or drop them an email and you'll find that they are really helpful.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words and for taking the time to leave such a lovely review.
We’re really pleased to hear that you were happy with the service and communication from Jay, and that the leather samples helped you find the perfect match for your sofa. We always want our customers to feel confident and supported when choosing their furniture, so your feedback means a lot to us.
Thank you again for your recommendation and support , we look forward to helping you again in the future!
– The Interior Envy Team
4 week wait, no item, radio silence
4 weeks since I placed my order for a TV stand (walnut, £270).. no information as to when I might expect it. I sent an email asking for info after 3 weeks, and another now at 4. Radio silence from the company.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
I received my order today from interior…
I received my order today from interior envy and am loving it. I got a mattress and ottoman divan bed frame from them. Am happy the dimension fit in my room and the quality was topnotch , the colour was a little darker. But overall great purchase.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Hi there, thank you so much for your lovely feedback! We're really glad to hear you're loving your new mattress and ottoman divan bed 😊
It's great that everything fits perfectly in your room and that you're happy with the quality—that means a lot to us. We appreciate your note about the colour being a little darker as well; feedback like this helps us improve and give better guidance to future customers.
Thanks again for choosing Interior Envy, and we hope you enjoy many comfortable nights ahead!
Excellent product and service delivery
My experience with TAF at interior envy was great. I ordered a 4 set dinning table with chairs on the website because we are moving out and getting new furnitures. The quality and prompt delivery was indeed good. Am enjoying my order. Thank you.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words! We’re really glad to hear you had a great experience with TAF and that you’re enjoying your new dining set. Wishing you all the best in your new home — we hope your furniture brings you many happy moments! 😊
I recently bought a 3seater ALBANY…
I recently bought a 3seater ALBANY FABRIC SOFA from this brand. It was delivered in less than 4weeks. The quality of the fabric was stunning and the communication was smooth from my point of order till I got it delivered. The van guy too was so friendly. I will recommend.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for sharing your experience! We’re really glad to hear your ALBANY 3‑seater sofa arrived on time and that you’re loving the fabric quality. It’s great to know the communication and delivery team made everything smooth for you. We truly appreciate the recommendation.
Great Service
I contacted Taf of Interior Envy, with a difficult problem owing to an intermediary platform mis-selling his goods on his behalf. The long and short of it was that he was able to sort out the issue in a very professional manner. My furniture arrived in a short space of time, so I couldn't be more happier and would have no hesitation to recommend his company.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words — it really means a lot.
We’re sorry for the initial issue caused by the intermediary platform, but we’re glad we were able to step in quickly and get everything resolved for you. It’s great to hear that your furniture arrived promptly and that you’re happy with the end result.
Your recommendation genuinely means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help.
Thanks again,
Taf
Interior Envy
Item as described
Item as described, love the new bedside table
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much! I’m really glad you love the bedside table 😊 If you need anything else or have any questions, feel free to reach out anytime!
Interior Envy Team...
Great all round
Great service, great prices, super quick delivery, products well packaged and protected.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thanks so much for your kind words! We’re really glad you had a great experience with our service, pricing, and delivery. It’s great to hear everything arrived quickly and in perfect condition. We truly appreciate your support and look forward to helping you again soon!
Vastaus yritykseltä Interiorenvy
Thank you! I really appreciate your kind words—glad you had a great experience. Looking forward to serving you again soon!
Rise and Recline chair order
I ordered a Rise and Recline chair for my Dad. Taf in the sales department was excellent, dealing with all our questions and keeping us up to date on the order. Steve who was also excellent delivered the chair yesterday and provided a great installation service. My Dad is extremely pleased with the chair. Fantastic service overall from the Interior Envy team! Would definitely recommend to all. Thank you!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words! We’re absolutely delighted to hear that your dad is so pleased with his Rise and Recline chair.
I’ll be sure to pass your lovely feedback on to Taf and Steve – they’ll really appreciate it. We always aim to make the whole process as smooth and stress-free as possible, so it’s great to know we delivered on that for you.
Thank you again for choosing Interior Envy and for taking the time to share your experience. It truly means a lot to us. If there’s anything else we can help with in the future, please don’t hesitate to get in touch!
Best wishes,
The Interior Envy Team
Vastaus yritykseltä Interiorenvy
Thank you for your feedback! We're glad to hear your order was delivered on time and that you're happy with the quality 😊
Top notch…
I recently purchased a coffee table from Interior Envy and had a great experience overall. The design is stylish and modern, and it fits perfectly with my living room décor. The quality of the table feels solid and well-crafted, especially considering the price point.
The ordering process was smooth, and delivery was timely with good communication throughout. Everything arrived well-packaged and in perfect condition.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your wonderful review! We're thrilled to hear that your new coffee table fits perfectly in your living room and that you’re happy with both the design and quality. We always aim to make the ordering and delivery process as smooth as possible, so it’s great to know you had a seamless experience. Enjoy your new table, and we look forward to helping you with more stylish pieces in the future!
Avoid!!!
I ordered a coffee table for £589 on 1 November 2025. On 10 November 2025, I emailed sales and asked if there was any issue with the coffee table as I had not received any delivery date. On 19 November 2025 I emailed sales again at Interior Envy noting I received no acknowledgment of my order in accordance with clause 1.1 of their terms and conditions despite taking payment from me two weeks before. I advised I no longer wished to place my order and to request a refund. They called me on 20 November 2025 claiming they would call back next week with a delivery date but they lied and I stupidly fell for it. I emailed again on 29 November and requested a refund. No reply. It is now 2 April 2026 some 5 months later and no coffee table, no refund and no communication from the store whatsoever. I have been ripped off and £589 is not a small amount of money to lose. Please note I have kept a photo of the estimated delivery date that I relied on when I ordered the item. Stating something is estimated as 7 to 21 days on your website is very misleading when 5 months later you have still not delivered it! I would not have placed my order with you if your website had been honest about delivery. I also have kept the emails I sent to your sales team although you never replied to me by email. You just called and lied to me. I guess you don't want to put a lie in writing. Paying £589 and receiving nothing in return is not even remotely funny. It is a lot of money and to not communicate with me for this length of time is a pretty callous attitude towards customers. They posted a response on another review (6 Feb 2026) stating they don't ingore customers or requests for refunds. Another lie. They have ignored my emails and my two refund requests! And in case you are wondering my emails were polite requests for a refund and I have not shouted at anyone at the store!
1. marraskuuta 2025
Oma-aloitteinen arvostelu
I recently purchased a Darwin 3seater…
I recently purchased a Darwin 3seater from this store online. Taf was indeed very polite and helpful while I was awaiting my order. I received it today. And I have to say the quality is top notch , delivery was fast. Thanks Interiorenvy
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words! 😊
We’re really glad to hear you’re happy with your Darwin 3-seater and that everything—from ordering to delivery—met your expectations. Taf will be especially pleased to hear your feedback!
Enjoy your new sofa, and thank you again for choosing Interior Envy 🛋️✨
I recently purchased a 3-seater sofa…
I recently purchased a 3-seater sofa from Interior Envy and had a really positive experience overall. The ordering process was simple, the website was easy to use with clear images and descriptions, and delivery arrived within the expected timeframe with good communication throughout.
The sofa looks great in my living room and feels well-made, with comfortable fabric and supportive cushions that work well for both relaxing and entertaining. It offers great value for money, and while more customization options would be nice, I’m very satisfied with my purchase and would happily recommend Interior Envy.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Hi Mac Cloud ,
Thank you so much for taking the time to share your experience—we really appreciate your kind words!
We’re delighted to hear that you found the ordering process smooth and the website easy to use, and that everything from communication to delivery met your expectations. It’s great to know your new 3-seater sofa is not only looking fantastic in your living room but also providing the comfort and quality you were hoping for.
We also appreciate your feedback on customization options—this is something we’re always looking to improve, so it’s really helpful to hear.
Thanks again for your support and recommendation—it truly means a lot to us. If you ever need anything in the future, we’d be more than happy to help!
Warm regards,
The Interior Envy Team
Very happy all round with this order, product and delivery
Decent website with good pictures of the recliner chairs I was looking for. I ordered 2 Dallas Leather Recliners and was very pleased when they came, as they were exactly the same colour of the pictures on line which can be a problem when ordering furniture on line.
The recliners are excellent quality in every area, good leather, even colour, very good stitching and very supportive. The recliner action is very smooth and not much pressure is required to push back once reclined.
Great service from the staff at Interiorenvy, and the delivery company was on time and very helpful with the part assembly of the recliners
Very happy all round with this order, product and delivery
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind review! We’re really pleased to hear that you’re happy with your Dallas Leather Recliners and that they matched the colour shown online. We know ordering furniture online can sometimes be tricky, so it’s great to hear they met your expectations in both colour and quality.
It’s also lovely to hear your feedback about the comfort, smooth recliner action, and the leather finish. We take great care in choosing products that are well made and supportive, so your comments mean a lot to us.
I’ll be sure to pass on your kind words to our team and the delivery company as well — they’ll really appreciate it. Thank you again for choosing Interior Envy, and we hope you enjoy your recliners for many years to come!
Best wishes,
The Interior Envy Team
Arranged an exchange - good customer service
We ordered a piece of oak furniture online which when it arrived wasn't the shade of oak we expected so we contacted the store and arranged to return it to the store. At the store we were shown the different shades of oak and Taf organised an exchange for us. He was very helpful - good customer service. We have now received the new item from their warehouse which we are pleased with, good solid piece of furniture, very well packaged.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for taking the time to share your experience. We're really glad Taf was able to help you find the right shade of oak and arrange the exchange smoothly. Customer satisfaction is very important to us, so it's great to hear that you're pleased with your new piece of furniture and that it arrived well packaged and in great condition.
We truly appreciate your feedback and hope you enjoy your new furniture for many years to come. If there's ever anything else we can help with, please don't hesitate to get in touch. 😊
Beautiful tv unit
Beautiful tv unit, very good quility, thank you tariff, for making sure everything turned out good and my item was delivered.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind words! We're really glad to hear that you’re happy with your TV unit and the quality. It was our pleasure to make sure everything went smoothly and that your item arrived just right. If you ever need anything else, we’d be more than happy to help. Enjoy your new piece! 😊
Taf and his team offered a great…
Taf and his team offered a great choice, service and were so helpful in choosing our chairs and the delivery was very prompt. Thank you!
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
Thank you so much for your kind review! We're really pleased to hear that Taf and the team were able to help you find the perfect chairs and that you were happy with the choice and service provided. It's great to know the delivery was prompt too. We truly appreciate your support and hope you enjoy your new chairs for many years to come!
AVOID
I ordered a simple blanket box from Interior Envy and the delivery was delayed. I then tried to cancel the order having phoned their office was told someone would contact me. This never happened but thankfully the box was delivered.
Upon opening it was clear the box was badly broken but given my previous customer experience felt sure I would have a problem getting a full refund.
Sure enough after two e mails (including images etc) over a week ago I have received no response.
I appreciate this could have been a delivery issue but what is clear they have little or no customer service.
As I have not received a response my next option is to contact my Credit Card company, but given my experience I would advise against ordering from this company.
I will continue to update this review
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interiorenvy
We are disappointed to read this review as it does not accurately reflect the situation.
Firstly, the order in question was delivered, despite the delivery delay you mention. As with any furniture delivery, delays can occasionally occur with couriers, but the item was ultimately delivered successfully.
You state that you sent two emails with images over a week ago and received no response. We have carefully checked our inbox and records and cannot find these emails. If emails are not received, unfortunately we cannot respond to them. This can sometimes happen due to spam filters or incorrect email addresses being used.
At no point have we refused assistance or a resolution. If an item is genuinely damaged in transit, we deal with this in line with our customer service policy and arrange a suitable resolution once the issue is reported and evidence is received.
It is therefore concerning that a public review advising others not to order from us has been posted before giving us a fair opportunity to investigate or resolve the matter.
Interior Envy supplies a large number of customers and we pride ourselves on both the quality of our products and our service. If you do have a damaged item, please send your order number and photos of the damage to sales@interiorenvy.co.uk and we will review the matter promptly.
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