⭐⭐⭐⭐⭐ Absolutely outstanding service — wouldn't go anywhere else! "This is my second year renewing my taxi insurance with you, and I have to say — the service just keeps getting better. Lauren Burd... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Näytä lisää
Yritys on vastannut
Ive spoken to a couple of girls over the last 2 days regarding my renewel and once again they came up trumps with my quote.Very Friendly even tho i think they struggled to understand my accest sometim... Näytä lisää
Yritys on vastannut
The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.
Yhteystiedot
Suite 1 + 2, Gordon House, Leicester street,, PR9 0ER, Southport, Yhdistynyt kuningaskunta
- 0333 200 0071
- enquiries.taxi@bbrown.com
- www.insuretaxi.com
4,8
Erinomainen
304 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A 3rd year spent with INSURETAXI and a…
A 3rd year spent with INSURETAXI and a further positive experience. I am always contacted 2 weeks prior to renewal with a quote ready. The process of renewing is made easy for the customer if happy with the price. Customer service is always excellent - friendly and super efficient. Sales executive Lauren found me an affordable quote and made the process of renewing a pleasant experience, in a very short time I had my new certificate by email. Couldn't ask for more. Thank you
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks so much for your renewing with us again for another year and for the great feedback, we really do appreciate it. I will pass your comments onto the team 😊
Very Friendly Service
My situation was stressful but as Ella Halton dealt with it and explained me everything really happy with service I received and recommended as 5⭐️rating.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks so much for the kind review. Glad Ella in our customer service team was able to assist you. 😊
Great customer service
Great customer service. Mr Paul Poland was really helpful in helping us get the best rate and was really patient and helpful in providing us the best service over two days.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for choosing Insure-TAXI for your insurance policy. I will pass your comments onto the team 😊
I will recommend Louis Burke as a very…
I will recommend Louis Burke as a very helpful member of the team i think he is very nice person indeed
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
thanks for your review I will pass your comments onto the team 😊
Best service and price from Lauren…
Best service and price from Lauren Bur-ell happy I renewed my insurance again
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Nice to see you are happy with our service and price, Thanks for renewing with us again 😊
Louis went above and beyond to resolve…
Louis went above and beyond to resolve my issues he persevered and got to the bottom of my issues. Renewed my policy because of the effort of this young man.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks so much for renewing your Taxi policy with us again. Glad Louis was able to resolve your issues 😊
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for the positive review 😊
Very quick service all perfect
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Nice to see you are happy with the service received. Thanks for leaving a review 😊
Very good customer service and friendly…
Very good customer service and friendly people
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Glad you are happy with the team here at Insure-TAXI thanks for sharing your feedback 😊
Ella was very knowledgeable
Ella was very knowledgeable, pleasant and lovely to deal with.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Nice to see you are happy with the service - thanks for the review i will pass your comments onto the team 😊
Really good service i just cal about…
Really good service i just cal about my problem they shourt out within a minute.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for sharing your review - glad we were able to resolve your issue quickly 😊
Amazing experience
Amazing experience! The service was accurate and the process was very smooth.
👍
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Nice to see you are impressed with the service. We do try ad make the process as easy as possible, Thanks for sharing your feedback 😊
Absolutely disgusting company.
Absolutely disgusting company.
Brown & Brown harass you to sign up, then completely change their story once they have your money. I was clearly told the cancellation fee would be £100 instead, I was charged £391.26, almost the cost of a full month.
They took around £1,250 for just 57 days of cover. No claims, no accidents, no damage, and no benefits whatsoever. That is pure exploitation.
This is not customer service it is misleading, greedy, and unfair. They show zero honesty, zero flexibility, and zero respect for taxi drivers.
If you value your money or your peace of mind, stay well away.
One of the worst insurance experiences I’ve ever had.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thank you for your feedback. We’re sorry to hear you feel disappointed with your experience.
We would like to clarify that we do not cold‑call or pressure customers to purchase insurance. All policy information, including terms, conditions, cancellation charges and any costs relating to additional products, is provided in full before a policy is purchased.
The charge applied at cancellation is calculated based on the annual premium, the time on cover, and any optional products selected. Where a customer chooses to pay monthly through a finance provider, this includes an interest charge set by the finance company, which is also disclosed before purchase.
In this case, the charges applied were correct based on the cover provided. However, we have reduced some costs as a gesture of goodwill to assist you. Your feedback has now been passed to our complaints team for further review.
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for the review 😊
Everything went smoothly
Everything went smoothly. No issues getting quote and everything was professional. Everything sorted in no time.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for sharing your feedback 😊
Jamie Hind - amazing
One word. Jamie Hind. Ok that’s 2 but what a service. First time insurance on a taxi I was skeptics but I couldn’t ask for more, helpful knowledgeable, an absolute credit to the business. I tried riveria, patons & bluedrop none got anywhere near the service levels or price. Can’t recommend enough. Z islam
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
So nice to read you feedback about Jamie, glad he was able to exceed your expectations and was able to help with your first taxi insurance. thanks for the review 😊
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Glad to see you are happy with our service, Thanks for sharing your review 😊
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks for the positive review 😊
Ella was great and helpful to transfer…
Ella was great and helpful to transfer my insurance policy to new car .Great customer service always .Its my 3rd with this company.Never disapointed me.Thanks😊
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
Thanks so much for sharing your feedback, really nice to see you are happy with the service from Ella and the team. Thanks for insuring with us we do appreciate our loyal customers 😊
Exlselent costumer services
Exlselent costumer services, especially i would like to say thank you to Toni Mc Garvey. She is a star.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brown & Brown formerly InsureTAXI
So nice to see you are happy with the service, thanks for renewing with us again we do appreciate it 😊
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