Inspire refuses to replace faulty device
I had the surgery for the implant and the device wouldn't activate properly. The Inspire rep was calling all of the shots, not the doctor, on how to manage the failure. They made me wait a month to try and activate it again. Then another month, and another month, thinking that it was possibly inflammation preventing it from working. My doctor opined that the device simply needed to be replaced or repositioned; however, Inspire refused to approve replacement or adjustment. Now I have to get it removed and go back to using CPAP, which I can't tolerate, and was the reason for getting Inspire in the first place.








