Lily, the person who answered my call. ALWAYS good to speak directly to a human being. Was very friendly, helpful and informative, This part is not a reflexion on Lily. Though I'm confused a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Katherine Barber was an absolute godsend to ensuring we were able to secure retrospective consent for work carried out on our property. Katherine responded promptly to all requests and was also hel... Näytä lisää
I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assista... Näytä lisää
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Yhteystiedot
11 Queensway, BH25 5NR, New Milton, Yhdistynyt kuningaskunta
- www.innovus.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 30 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good, quick Service
Lily Tingle was very good in understanding my position and quickly resolved it. I would definitely give her a 5 star rating
Lily gave quick response times and…
Lily gave quick response times and provided the required information
Supplier Categories
I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assistance with this matter.
Really helpful service
Really helpful service, very good communication from Thaissa Reis; kept me updated and informed at each step of the process - many thanks
Katherine Barber
Katherine Barber was an absolute godsend to ensuring we were able to secure retrospective consent for work carried out on our property.
Katherine responded promptly to all requests and was also helpful, polite and informative. We cannot thank her enough for all her assistance in our enquiries
Thank you Katherine
Just met Erhan who was very polite
Just met Erhan who was very polite, friendly and helpful in explaining what he was doing during his inspection today.
Sophie was very pleasant and helpful.
Lily was very helpful & friendly
Lily, the person who answered my call.
ALWAYS good to speak directly to a human being.
Was very friendly, helpful and informative,
This part is not a reflexion on Lily.
Though I'm confused as to the sudden need to do accounts after all these years and why I was told (2024) it wasn't important for me to have an ID code, when it very much is and why the other director of many years has 'never' been told to have one???
Lily was very supportive and the…
Lily was very supportive and the information she provided was clear and appropriate for the actions required.
It was very easy to get intouch with…
It was very easy to get intouch with them fast response dealt with changing my contact details easily very professional.
We've been working alongside this…
We've been working alongside this company for many years now and had the pleasure of working with Luke Allen who has been incredibly helpful along the way, he's always on hand for help or advice and can't faulty him or the company for the work they do.
Very Helpful
Just wanted to say how helpful Mat Price has been, always responds promptly to a request, his replies are always thought out and helpful.
Rosolution of blocked car parking space
Innovus managed to resolve an issue with our leased property when the management company suggested that it would not be resolved on the grounds of cost. The solution was simple and implemented within 1 day.
Thankyou Innovus
More Sensitivity Needed in Initial Email to Residents
The initial email to the residents was abrupt, light on explanation, and lacked any sensitivity to the residents’ perspective. It easily could have been positioned better especially as the contract provides for this to only happen every ten years. Not something most people would remember some years after a purchase. That said, when I politely wrote to ask for more information, it was provided and very much appreciated. There has been lots of anger on the building WhatsApp group as people just didn’t understand the simple terms explained to me when I wrote.
Service Request Satisfactorily Dealt With
I raised a service request and it Lily dealt with it within 24 hours. Very much appreciated.
prompt turn around
Such prompt turn around and clarity of discussion. I am impressed.
Great experience with Mat Price
Great experience with Mat Price—he responded incredibly quickly and provided all the information I needed without any hassle. Really efficient and helpful. Thank you!

Vastaus yritykseltä Innovus
The lady I spoke with was called…
The lady I spoke with was called Thaissa, she very helpful and understanding, in helping with my request, which I really appreciate. Thanks again.

Vastaus yritykseltä Innovus
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