INKA - Original Equipment Arvostelua 

EDIT 13.04.26 - another 2 emails sent and still no refund.

EDIT 11.04.26 - I have now sent 5 emails over 4 days and still no refund.

I tried to buy a set of front seat covers from inka in June 2025 but needed them urgently and when they emailed not in stock I waited a week and then asked to be refunded.

This year I checked again and said " in stock delivery in 3 to 5 days." So decided to buy again........

Yup...... again contacted for update, reply in production stage....not in stock then. Advised a couple of days. 1 week later and no reply.

I wouldn't mind if they stated from order to dispatch was 4 weeks of it was 4 weeks. What I hate is missed expectation by their own actions...

Just say coming from china and send me some tracking. By far one of the most consistently bad customer service levels of any company I have had dealings with.

Requested refund. No reply so raised dispute with credit card company.

Whats the saying fool me once .........

Edit after reply 10.04.26. Bringing customer services back to the UK is a great step. For those with your products they sing their praises as high quality.

Shame they also all say the same regarding customer services. Managing customer experience and expectations is whats let me down.

As per my 2 separate emails I would like a refund.

Order#32894

6 weeks, not a seat cover in sight…. Multiple attempts to contact, twice reassured “next week” then following week “next week” last two attempts to communicate have been ignored… awful.

Absolute disgrace of a company. I made an order over 4 weeks ago and no delivery, yet web site stats within 3-5 days. Have asked for a full refund, yet just get completely ignored and excuses for the delay. Please avoid this company at all costs!!!

Ordered seat covers and floor matts for new transporter, told 3-5 days expected delivery, 6 weeks later still no covers and no offer of refund, empty promises of this week, this week, extremely poor service, would avoid like the plague.

Shocking company, no phone, no email replies. Thankfully my bank refunded me, but if not I would have been £100 out of pocket for some none existent seat covers. If you read this and still order from these people I have no sympathy

Dont bother - robbed of £90.00 from a robot - go elsewhere

Overall the order took 8/9 weeks to complete, when l ordered, it was highlighted as a stock item , l then paid i did email a couple of times, and always got a reply back, My order was for Ford custom seat covers, and I have to say the are brilliant and well worth the money, if you can wait then fine.

Been Waiting nearly a month, told they were in stock, then told it was down to high demand. Then told they would be dispatched last week. Company not replying to my emails.
Paid with visa debit card can anyone tell me how to get a refund please.
My seats are getting ruined and my mental health is struggling.

Placed an order though nothing arrived, chased after a week to be told high demand and production is running behind. Left it for another week, contacted them again only to get the same response. Got a full refund through my credit card company. Total waste of my time

Awful service, 7 weeks no covers. Fobbed off multiple times with 'it's in production'. Asked for refund but received no response. Wish i'd read these reviews beforehand.

Shocking service , item not received after 2 months , fobbed off with "it's in production".. waiting for refund

Seat covers ordered at the end of February but after multiple emails and promises no order received so I was forced to seek a refund from PayPal. Cannot recommend.

Absolute joke of a company, been waiting over 2 months for some seat covers and all I get response is we’re really busy, we’re on back order, we’ll be posting this week. Blah blah Lie after lie. Don’t waste your time
On this company.

I wish I could review the seat covers, but unfortunately they seem to exist only in the same dimension as Bigfoot and honest tracking updates.

I ordered Ford Transit Custom seat covers and… nothing. No delivery, no updates, just vibes. When I requested a refund in January, I was repeatedly assured the covers were “on the way.” Spoiler: they were not. Instead, I was given a tracking number that appeared to be more fictional than factual, followed by blame being shifted onto the courier.

After three months of chasing, I finally received a refund which, to be fair, is the only thing that actually arrived during this entire process.

If you're looking for seat covers, I’d recommend somewhere that sells real products with real tracking numbers. If you're looking for a long-term pen pal who specializes in excuses, Inka Corp might be your place.

I wouldn’t even give them one star , I ordered seat covers over a month ago and when they finally said delivered they had apparently been signed for by someone I’ve never heard of! ONE BIG SCAM stay away

I bought a set of bentley diamond for my transit custom over a year ago and what a wonderful product it is.
Enhances the interior appearance spectacularly, fits the seats like a glove and has proven to be extremely comfortable and durable.
Delivery was as stated at order with no missing pieces.
A fantastic product, thankyou Inka.

Ordered my Vw crafter seat covers in September 25 now in march 26 still not received all I see is your package is expected with us at Royal mail but they’ve still not received it . I’ve being told they must be lost in transit . I’d be happy with a refund at this point but I just don’t get any reply

I ordered seat covers in January. In March I asked for money back. No communication from them for a month, you can't ring and speak to anyone, no one answers emails for weeks. Oh and then its they are lost in transit. Got hold of paypal to report and someone rung to say order will be with you next week, nah ill have money back. Ordered from CARMATS and they arrived in 2days. Personally I would go elsewhere if you want them in a week.

Appalled at the customer service. Order covers on the 29th January and have still not arrived. I get in touch with them for them to say its delayed or it has been sorted now. Still nothing. If you want a quick service then stay away