I have a paid account with the Jubii.dk subsidiary of Inbox.com and their IMAP/SMTP-servers very often are unavailable, even though I can see that their Webmail-servers are available. I have written t... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machi... Näytä lisää
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I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They res... Näytä lisää
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Azienda seria, efficiente . Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Inbox.com is a premium and ad-free email service, with great customer support.
Yhteystiedot
Henrik Ibsens gate 42, 0255, Oslo, Norja
- support@inbox.com
- www.inbox.com
4,5
Erinomainen
66 arvostelua
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Mail synchronization (IMAP/SMTP) servers unstable
I have a paid account with the Jubii.dk subsidiary of Inbox.com and their IMAP/SMTP-servers very often are unavailable, even though I can see that their Webmail-servers are available. I have written to them many times explaining the problem that I can't synchronize my mail programs and even sending them ping information on the servers, but they do not do anything to solve the problem. I have written them through their support page and by direct mail including mail to the CEO, but to no avail. This is very unsatisfactory.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hi Mikhail,
We’re sorry to hear about your experience and understand how frustrating these IMAP/SMTP connectivity issues must be.
Thank you for taking the time to report the problem and share diagnostic information with us. Our team will contact you directly to investigate this further and work toward a resolution.
We appreciate your patience and apologize for the inconvenience caused.
The Inbox.com Team
Vastaus yritykseltä Inbox.com
Dear Laenzio,
Thank you very much for your review :)
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Great support who are focused on…
Great support who are focused on helping instead of putting up barriers, a rarity these days!
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Nicholas,
Thank you for the kind words. We’re delighted to hear that our support team made the experience helpful and straightforward. Providing genuine assistance without unnecessary obstacles is exactly what we strive for every day.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
If it weren't for Eva
If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machine, a new unit to Windows 11 and for first time I really screwed it up and lost all of her passwords and the hard disk from the original 15 year old Win10. I never mess up and I certainly did it royally. Thank You Eva, now I just have to wait two days for Google to send me a link and I should be well on my way to success.
Dan R
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Thank you, Dan, for your thoughtful feedback. We’re very pleased to hear that Eva was able to assist you during such a challenging situation - your kind words will mean a great deal to her. We wish you all the best as you complete the final steps and get everything fully back on track.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
I have used inbox.com for over 10 years…
I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They responded quickly to my concerns and offered ideas to correct the situation.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Pam,
Thank you for your continued trust over the years, we truly appreciate your loyalty. We’re glad our customer care team could assist you promptly and help navigate the payment issue. If you need any further support, we’re always here to help.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Azienda seria
Azienda seria, efficiente .
Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Thank you very much for you kind words Marino!
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Ottimo servizio e massima disponibilità…
Ottimo servizio e massima disponibilità a risolvere problemi particolari.
Supporto gentilissimo a dimostrazione di società seria, nel mio caso specifico un aiuto oltre il "dovuto" dove hanno impiegato tempo e lavoro senza alcun interesse diretto.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Ciao Angelo!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
I've had inbox.com for over twenty…
I've had inbox.com for over twenty years. Not only did they find the problem, they fixed it too. That's above and beyond great customer service.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Heidi,
Thank you for your loyalty over the years! We truly appreciate your kind words—glad we could help and get everything sorted for you.
The Inbox.com Team
Eva e stata molto professionale e…
Eva e stata molto professionale e subito disponibile
La ringrazio tantissimo
Ani
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Ciao Anita!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Ho avuto un problema con un mittente…
Ho avuto un problema con un mittente che risultava bloccato, per cui non potevo ricevere le sue mail.
Ho contattato l'Assistenza e, in meno di 24 ore hanno sbloccato l'utente.
Pienamente soddisfatto!
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Anto,
Thank you very much for taking the time and leave a review.
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Mai avuto problemi con il servizio…
Mai avuto problemi con il servizio email.
Ottimo servizio di assistenza, veloci, sinceri e chiari.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Ciao Andrea!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Mi trovo molto bene con questo servizio…
Mi trovo molto bene con questo servizio di posta elettronica. Il personale è sempre disponibile, sempre gentile e presente nel rispondere alle mail.Pronto a chiarire qualsiasi dubbio. La mia recensione è molto positiva.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hello Lucia,
Thank you so much for your kind review. If you ever need assistance again, we’re always here and happy to help.
Grazie!
The Inbox.com Team
Outstanding support from Eva
Outstanding support from Eva at INBOX.COM for new account creation and registration.
Email user in Switzerland
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hello!
Thank you so much for your review!
If you need any further assistance, we’re always here to help.
The Inbox.com Team
Excellent Support Service.
Excellent Support Service.
There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help.
This is where Eva from inbox.com excels, with a quick response and continuous communication until to matter is resolved, even with a 10 hour time difference. Dismiss the one star reviews from before 2023.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Ron,
Thank you very much for taking the time to share your experience.
We’re delighted to hear that Eva provided quick responses and consistent communication until everything was resolved,.
Your kind words will be shared with Eva and our support team, as feedback like this truly motivates us. We also appreciate you encouraging readers to consider recent reviews, as we’ve made significant improvements over the past years.
If you need any further assistance, we’re always here to help.
The Inbox.com Team
Sending e-mail to a large group
When I was unable to send an e-mail to a large group of people, I contacted inbox.com. It took a day of communicating, but now I can do what I need. Perhaps a phone conversation would have made the communication more efficient. I appreciate the help.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hello,
Thank you for sharing your experience and for your thoughtful feedback.
We’re glad our support team was able to help resolve the issue and get you back to sending emails as needed. We also appreciate your suggestion regarding phone support—your input is valuable and helps us identify areas where we can improve the efficiency of our communication.
Thank you for your patience and for choosing Inbox.com. If you need any further assistance, we’re always here to help.
The Inbox.com Team
Eva Novaku davvero una professionista
Eva Novaku davvero una professionista, persona molto competente e risolutiva
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hello Walter,
Thank you so much for your review. If you ever need assistance again, we’re always here and happy to help.
Grazie!
The Inbox.com Team
Best Email Service Provider
After being an Inbox.com customer for about 10 years, I have been more than satisfied with the service they've provided. I can confidently say this email service provider sets the standard for exceptional customer service. Their support team is consistently responsive, knowledgeable, and genuinely invested in solving issues quickly and thoroughly. Even after a decade, they continue to treat my business like it matters—proactively offering guidance, adapting to my needs, and going above and beyond whenever challenges arise. It’s rare to find a provider that combines long-term reliability with such a high level of personal, human support. Highly recommended.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Hi,
Thank you so much for taking the time to share this wonderful feedback.
Hearing that our support team’s responsiveness, dedication, and personal approach have made a lasting difference means a great deal to us. Long-term relationships like yours are exactly what we strive for, and we’re committed to continuing to adapt, improve, and provide the reliable, human-centered service you’ve come to expect.
Thank you again for your loyalty and for recommending Inbox.com. We look forward to supporting you for many years to come.
The Inbox.com Team
Eva at Inbox.com was great in resolving…
Eva at Inbox.com was great in resolving my email issues promptly and effectively.
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Bep,
Thank you very much for taking the time and leave a review.
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Great customer support
Eva was able to both explain why my issue occurred and resolve my problem in one communication! I really appreciate her help.
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Barb,
Thank you very much for your kind words :)
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Customer support is very responsive.
Customer support is very responsive. Thank you !
I appreciate Eva’s exceptional assistance and her professionalism. I appreciate her patience and efficiency.
Best,
Nicolas
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inbox.com
Dear Nicolas,
Thank you for taking the time to share your experience!
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
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