They're not the worst but they're not the best either as they do miss bits of bird crap here and there to which the vehicle should actually be put through a secondary wash straight away for the price... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia1 Liberator Drive, KA8 9BF Ayr, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ayr staff member couldn’t even muster up a smile as we approached. The car wash itself was fine but not worth £14 - we still had lots of dirty marks all over the car. Would stick to the fully manned c... Näytä lisää
Yritys on vastannut
Car wash does a reasonable job but like all machine systems, it misses the sills. However, I just ask the attendant if he would give the sills a quick spray with the lance - problem solved! I love th... Näytä lisää
Yritys on vastannut
Pulled up guy was chatting away making it easy for me to get in and car washed as was 1st time without dain it masel cleaned perfectly will use again.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Yhteystiedot
1 Liberator Drive, KA8 9BF, Ayr, Yhdistynyt kuningaskunta
3,7
Keskitasoinen
54 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Car was not cleaned properly
Car was not cleaned properly
The wheels were bad
Cobwebs in the mirrors not touched
Staff were good
28. kesäkuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Stephen,
We're sorry the car wash didn't meet your expectations, especially regarding the wheels and mirrors. We appreciate your feedback and will review our cleaning process.
IMO Car Wash
Unfriendly staff, car wash average
Ayr staff member couldn’t even muster up a smile as we approached. The car wash itself was fine but not worth £14 - we still had lots of dirty marks all over the car. Would stick to the fully manned car washes in future which are far more thorough and cheaper!
12. kesäkuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Lolly,
We're sorry to hear about your experience with our staff and that your car still had dirty marks after the wash. We appreciate your feedback regarding the value and will review this internally to improve.
IMO Car Wash
Does what it says on the tin
10. kesäkuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Statikman,
We're glad to hear this.
IMO Car Wash
Love it for my motorhome deep cleans…
Love it for my motorhome deep cleans and lots of suds and hot water fantastic great value too
30. joulukuuta 2025
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
marie sinclair,
We're so glad you enjoyed our deep cleans and found great value in our service! We appreciate your positive feedback.
IMO Car Wash
Waste of money
The car still had dirt streaks on it as well as alloys still filthy , bugs on the front of the car and the doors still had fingerprints , complete waste of £ after paying for the top clean
30. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
John Mccolm,
We're sorry your top clean left dirt streaks, filthy alloys, bugs, and fingerprints. Please contact us directly at Customer-Services@imo-carwash.co.uk.
IMO Car Wash
They're not the worst but they're not…
They're not the worst but they're not the best either as they do miss bits of bird crap here and there to which the vehicle should actually be put through a secondary wash straight away for the prices they charge. The guys are polite enough though when they take your payment but they have no confidence in the IMO app as they get regular complaints about it but there's nothing they can do about it.
30. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
LEE SANDERSON,
Thank you for your feedback. We are sorry to hear about the issues with bird deposits and the app. We are always working to improve our wash quality and app experience. We will address these concerns with our team.
IMO Car Wash
Missed half the car for the price I…
Missed half the car for the price I expected better front bumper was still dirty and covered in flys
23. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Simon,
We're sorry your car wash was unsatisfactory. We're addressing the missed spots and dirty bumper to improve our service.
IMO Car Wash
This has been the second time l have…
This has been the second time l have used the car wash and my car has not been clean after it's passed though it. Will not be back. The car wash at the petrol stations are better. Sorry to say.
23. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Kevin Dempsey,
Thank you for your feedback. We're truly sorry your car wasn't clean after two visits. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Easy pre book and a an easy glide…
Easy pre book and a an easy glide through the car wash
23. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Alan,
We appreciate your positive feedback! We're glad your experience was easy.
IMO Car Wash
The tailgate and rear bumper on my…
The tailgate and rear bumper on my estate car was still dirty. I also enquired on the app about a subscription and kept getting the not available message
22. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Howard Thomson,
We are sorry to hear about the issues with your car's cleanliness and the app. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Pulled up guy was chatting away making…
Pulled up guy was chatting away making it easy for me to get in and car washed as was 1st time without dain it masel cleaned perfectly will use again.
22. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
LiamKerr,
We're glad to hear our team made your first visit easy and that your car was perfectly cleaned. We appreciate your positive feedback and look forward to seeing you again.
IMO Car Wash
Doesn't clean the car
Purchased the HDr wash car came out still dirty, informed the attendant who gave it another quick spray and then sent me through on again on an economy wash. Car is still dirty the manual clean at the start was very poor. Wont be using it again
16. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Paul,
Thank you for sharing your experience. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
JOHN,
We appreciate your feedback and are so happy you enjoyed our excellent pre-wash service.
IMO Car Wash
Quick and good results will definitely…
Quick and good results will definitely use again.
11. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Hey Debbie,
Thank you so much for your review! 😊
We’re so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟
I paid for an expensive clean and it…
I paid for an expensive clean and it was still dirty especially my alloys
6. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
customer,
We regret that the clean, especially the alloys, did not meet expectations. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Patchy results and took forever
Payment was easy through the qr code. Got to the front of the queue and got started for my diamond service. Got about 2/3 of the way through and everything stopped and went off, sat for a good minute or 2 with nothing happening. Eventually the machines came back on only for them to almost immediately stop again. This happened about 3 or 4 times. I finally reached the end of the process and find that the results were patchy at best. Some areas look like they were missed. Would have gotten a much better and quicker service from the squad of lads down the road. Not recommending Ayr IMO
6. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Chris,
We appreciate you taking the time to share your experience. We're sorry to hear that you encountered issues with the service interruptions and the final results. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service and good price 👍
9. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Owen Nichol,
We appreciate you highlighting our great service and good price! We are so happy you enjoyed your experience with us.
IMO Car Wash
First time using the car wash and it…
First time using the car wash and it was amazing. So convenient. I’ll be back.
7. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
customer,
We're happy to hear that you found our car wash amazing and convenient for your first time. We appreciate your feedback and look forward to seeing you again!
IMO Car Wash
Scratched my car
Scratched my car - paint work damaged at the back so so disappointing.
2. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Melody,
A member of our customer service team will be in touch ASAP via Email.
IMO Car Wash
Excellent great car wash service highly recommend
Excellent service highly recommend
30. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Ayr (ASDA)
Julie louise Brennan,
We appreciate your high recommendation and are so glad you had such a positive experience with our excellent service!
IMO Car Wash
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