Imaginfires Arvostelua 

Delivery on time, surprised how heavy the log burner was, good quality. Much less hassle and mess than a real log burner so suits me. Can take it with me when I move too.

Item was easy to order and sent out promptly. I purchased the scented biofuel and don’t like the smell of the fuel and have noticed it has removed some of the black coating inside my fire as well.

Extremely efficient service was provided Imaginfires. Overall it was smooth from start to end. I ordered the new fire and was delivered to me on the very next day!
Reasonably priced and well provided information about the fire.
Thank you for your service.

Easy ordering process.
Quick and efficient delivery.
Very happy.
No complaints.

Excellent prompt service & so so pleased with my bio ethanol fire & amazed at the heat it generates in my lounge.

I ordered twice in error, within the hour customer service had got back to me, cancelled my duplicate order and refunded the money. Excellent service

Gorgeous fire, worth every penny and the service was fabulous. Thank you to all the team for making my home look amazing this Winter

Great experience! The delivery was super quick and everything as expected!

Lovely little fire - prompt delivery and easy to set up. Not much heat but very pretty in the grate for days when I’m not after the roaring fire.

Delivered on time and as ordered. Thank you.

Very easy to put together and gives off a nice flame .

Excellent company. Fast service and delivery and very good back up service. Would definitely recommend their services for anyone thinking of purchasing a Bioethanol fire.

It turned out to better than I expected the only downside is filling with fuel it would be better if it held more to last longer

Unfortunately after ordering and paying for a fire I was notified that it was out of stock. However I was offered a range of options to resolve which I thought was very fair and chose an upgrade at no extra cost. On arrival the fire appeared fine but one of the decorative logs was damaged. On contacting the company I was told there was no stock until March 2026. Since using the fire this weekend I note that another one of the logs has split open.

Product very good delivery very quickly and service was very good

Good quality and stylish

Happy with the final product, but the delivery and communication was terrible. I was told it would be delivered on a certain day. I can’t work from home so my mum had to take a day off to sit in all day for the delivery. We had no update or anyway to specifically track the parcel. It never came and no one told us anything. I had to keep ringing the next day to find out and they said the driver had run out of time but there was no communication at all.