IgluSki Arvostelua 2 410

Easy to book, helpful when trying to chose a resort

Online booking process wasn’t straightforward, but spoke directly with an agent via telephone who explained everything clearly and went the extra mile to secure us a good deal with free ski passes. Had no issues whatsoever after booking - everything was super organised. All paperwork that came through was transparent and the entire trip went smoothly from start to finish. Had a fantastic week on the slopes! Accommodation was adequate - have provided a few minor feedback points directly to the supplier.

Clear friendly communication and very helpful

I always use Iglu as their knowledge is great and the team all have good experience
They hit the target every time

Knowledgable and helpful. Good communications and responded within the agreed timescales. Patient and flexible with numerous queries. Would recommend 👌🏻

Iglu has really good prices, even cheaper when you call them. So find your holiday on the web and call them after. Helpful staff, explained everything. Got me more discounts on ski hire as well.
The overall holiday experience was amazing. Lovely hotel, good communication in terms of transport to and from airport.
Would definitely choose Iglu again!

Seb was a pleasure to coordinate our holiday, definitely use again

Seb was knowledgeable, personable and super efficient in finding the exact holiday I wanted

Our trip to Cervinia was perfect! The hotel, food, staff and skiing were flawless. Everything was organized for us and we didn’t need to worry about anything.

Professional, very helpful and efficient in booking the holiday.

Good service from Amy

Very competitive. Good prices and held them for me while i shopped around. Cheapest around.

Booked a ski trip for 18 people. Paid in full but they didn’t provide 1 of the ski passes we paid for so we had to buy another ski pass for £254. They have been messing around for over 2 weeks now. Despite providing every payment date and time and showing a full reconciliation they won’t give the money back. Straight theft!

Great service from Iglu ski from date of original booking in March 2025, nothing was too much trouble.
Holiday in Val Claret, Hotel Belambra Club (all inclusive) was amazing. Great resort, great snow conditions and some amazing runs.
Hotel was superb, staff Great and beautiful food and drink.
Loved the afternoon entertainment on the balcony (fondue cocktails and dj). Although mainly French speaking the staff made every effort to communicate and were so friendly with our grandchildren aged 7 & 3.
Ski in ski out brilliant hotel in superb position will definitely be back.
Mick Reynolds Tipton England.

Jack who sorted the holiday out was very professional and helpful with me.He should get a pay rise.

I have booked 2 ski holidays this winter (2026) with Iglu.
Both times I have received excellent, prompt and knowledgeable service.
Both holidays were actually provided by Crystal but were slightly cheaper on the Iglu site. Plus Iglu were able to answer specific questions about the accommodation, resort etc. Highly recommended.

Great support and advice throughout the booking process leading to no hiccups and a great holiday.

From the start of the holiday enquiry through to the booking and the follow up, Iglu Ski were very helpful & informative. The hotel in Sestriere, Principi di Peimonte was great, super rooms, lovely friendly staff and a ski in/out location. Coffee machine & fridge in the room but no kettle, which is a minor drawback if you fancy a cup of tea in the morning. The hotel spa is super, but you do have to pre-book in the morning for the same day.

Good part :Very good location and hotel.
Not so good: Confusion occurred when the Crystal rep told us to collect skis & boots from shop ay the hotel which, makes good sense. They could see from my paperwork that I'd paid for the hire but, couldn't see any vouchers. After I spent time going through my emails I found that you'd provided hire at a shop not near the hotel they, wouldn't keep our shoes and we had to lug skis, boots and poles in between the hotel for collection and drop off. Crystal and hotel didn't see any logic as we had a lot if trapesing back and forth to do.

I can't fault IgluSki. The booking process was easy, a telephone call to confirm check in details was answered quickly, clearly, with very friendly customer service. The ski trip was superb, the flight, transfers and stunning accommodation in Canazei, Italy.