One of the worst companies to deal with. No one is ever really available to speak with. There are repeated issues with being charged too much for renewals. My workouts challenges disappear and I can't... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
While the interface leaves some to be desired compared to other platforms. The content itself makes up for all of it. The trainers are incredible, the challenges help you stay consistent, and the loca... Näytä lisää
I loved using IFIT on my Proform bike so after a year I decided to renew my subscription which is not cheap! However, shortly after when I turned on the bike my screen went blue! Nothing fixes it, tri... Näytä lisää
Whist the program itself is engaging and user friendly my problem is I have continued to be charged each month despite not having an active subscription. I contacted ifit via email 5 months ago and ag... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Access a personalized fitness plan on your phone, GlobeTrek™, LiveCast™, and Google Maps™ workouts on your equipment, and wearables that help you improve your health and fitness. Use our technology to work out with top trainers around the world, right ...
Yhteystiedot
South 1000 West 1500, 84321, Logan, Yhdysvallat
- (833) 680-4348
- my.iFIT.com
- www.ifit.com
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing service
From the moment I reached out with questions, Alecia went above and beyond to help. She made the entire ordering and delivery process seamless and stress-free. You can tell she genuinely cares about customers and takes pride in what she does
Amazing service
From the moment I reached out with questions, Alecia went above and beyond to help. She made the entire order and delivery process seamless and stress-free. You can tell she genuinely cares about customers and takes pride in what she does
Plus jamais .. Nordictrack Ifit
Plus jamais ... j'ai acheté un tapis Nordictrack qui m'a couté un rein et je n'ai même pas accès aux statistiques de MON propre tapis ! Depuis l'achat, j'avais mes stats à la semaine, je m'en contentais ... aujourd'hui depuis une récente mise à jour, je n'ai strictement plus rien. Je dois acheter Ifit pour avoir mes stats, c'est honteux.
En gros, j'ai acheté une Ferrari mais je ne peux pas dépasser les 90km/h ... Nordictrack, inutile d'installer des tablettes ou des écrans géants, c'est de la vente forcée...

Vastaus yritykseltä iFit
Awful product
Awful product. Broke after less then 5 uses. Sales person put us through to overseas customer service that expected us to fix the issues ourselves/take apart the machine.
When we tried calling the home office for direct assistance was put on hold for 20 minutes. DO NOT BUY.

Vastaus yritykseltä iFit
Used many
Used many, and the quality leaves a lot to be desired.

Vastaus yritykseltä iFit
I would never buy any iFit/Norditrack…
I would never buy any iFit/Norditrack equipment again. We bought a treadmill, rower and bike and have had problems with all three. It took four months to get the treadmill and bike fixed. I have spent way too many hours on the phone, emailing to get assistance. They have by far the worse customer service I have ever experienced. PLEASE check out other work out machines so that you are getting your money's worth. They will write a message in the review like they care, it's all fluff, AI generated.
I tried to respond back to the email and was unsuccessful. We have a rower that is broke and was told by ifit technician the whole display needed to be replaced. They are no longer actively producing parts for the model so we spent all this money on this machine and only got two years out of it. What more information do you need????

Vastaus yritykseltä iFit
All about monetizing the product
I have a Proform treadmill that runs on iFit on a large Android-based screen. The on-board Android hardware is capable of running other apps, such as video steaming services like Netflix and Prime, I know because I've had them installed. Over the past couple of years iFit have done everything possible to stop users installing additional apps and the latest OS update actively removes them. This is clearly to force users to pay for a subscription. The subscription service is the only way to use the machine to its full potential, it's good, but it costs more than a Gym membership. I can't justify spending that for the hour per day I use the machine, but I'm more angry about not being able to fully use the expensive hardware I bought without doing so. Unless you have money to burn I'd look elsewhere when buying fitness equipment. I won't be buying anything iFit based again.
21/05/2025
Thank you for the response iFit. Given that users have been making similar complaints for many months you'll forgive me if I'm skeptical that anything will change. I've decided my best option is to invest in another tablet to stream to while I'm exercising and try to forget that I have a 22in screen in front of me that I've already bought and that I could be using instead.

Vastaus yritykseltä iFit
SCAM
The software is put onto exercise machines for free to start with. Them they charge you £350 a year from then on, or your machine won't work. SCAM

Vastaus yritykseltä iFit
My iFit treadmill is good BUT …
I Have an iFit treadmill that works great but the subscription price is too high when most don't use the majority of offerings. I suggest making the catalog less comprehensive preserving the classes in each fitness level with the most "likes" and making maintenance (i.e. access to live and recorded classes) of the already costly machinery more affordable. You just literally never stop paying and little to no investment goes into making programs on the manual side any good eroding the value of a basic treadmill.

Vastaus yritykseltä iFit
Entraînement inexistant gratuit …
Désolée mais il n’y a pas d’entraînement gratuit peut être qu’un seul
Réponse à IFIT. Com

Vastaus yritykseltä iFit
Waste of money rower, overpriced subscription
I bought a second hand rower about two months ago for £750 with the intention of getting into some sort of healthy shape. REGRET is an understatement when it comes to buying the Nordic Track RW700 and it's accompanying disgusting app iFit.
The rower itself is quite nice, but iFit can absolutely go &@£! itself. £350 for annual subscription is a ripoff when it would be cheaper to go to a gym with any equipment you want and have full use of all of it.
Having this rower in my house is like having bought a car that will only let you go in first gear below 2,000 revs, then force you to pay to use anything else, no indicators, no heated seat, just first gear!!
I'm a complete novice so I'm not going to pay £350 a year for complex instruction. All I want to do is program sessions to slowly build up my own fitness to my own pace. All I can do is put it in manual mode (1st gear) and pull the lever. Then if I want to increase the resistance, I have to stop my workout to adjust the touch screen with sweaty fingers and slide to a random number and hope it is generally what I want. Even though, the rower can adjust it for you, but only for £350 a year. Then if I want to do a HIIT session - I can't. If i pause for too long, the session expires due to inactivity. I can't even connect it to Strava without paying! Are you serious iFit?!
It would be cheaper and more effective to buy a skateboard, a rope, and a sack of potatoes and pull myself around the block than use this unbelievably restricted rower.
I've been looking for a way to uninstall iFit and load any other program just to allow me to control my own machine, but there seems to be a good enough market for other rowers that nobody's come up with one. Can't wait for AI to be able to write a program for me so I can be rid of it!
My advice to anyone is buy a cheaper and older rower that has nothing to do with iFit, like the Concept 2, and you can easily design your own routines and adjust the machine with a mechanical, sweat proof, adjuster.

Vastaus yritykseltä iFit
Ridiculously expensive for someone who…
Ridiculously expensive for someone who only runs occasionally. How can they justify charging almost £350 for a single occasional user. I seriously wish I'd never bought a machine that uses ifit and now considering replacing the machine with something with lower running costs

Vastaus yritykseltä iFit
I was surprised how much I enjoy iFIT
I was surprised how much I enjoy iFIT. The trainers are fun, workouts are diverse, and the sessions go by fast. It keeps me motivated and makes workouts feel like less of a chore. As a new dad, that’s a win. This is an incentivized review.
Arnaque commerciale
Obligé de prendre un abonnement à un prix excessif, sinon contraint d'utiliser les "programmes" trop basiques (et ennuyeux) intégrés au rameur.
Une vraie arnaque commerciale, autant aller dans une salle de sport à ce prix là
Nordictrack pourrait au moins se laisser interfacer avec la concurrence (au prix du rameur...), au lieu de nous obliger avec IFIT

Vastaus yritykseltä iFit
Sturdy rower
This is a solid rowing machine that offers a smooth, quiet ride with adjustable resistance. I was given this product for a reduced price in exchange for my honest and unbiased opinion.
Kann ifit nicht mehr starten
Kann ifit nicht mehr starten, kann mich nicht mehr einloggen. Seit längerer Zeit schlage ich mich mit dem Support herum, bis jetzt keine Lösung. Schlussfazit Bike gut aber ifit schlecht!!!

Vastaus yritykseltä iFit
iFit is the BEST!
iFit is absolutely a game changer for me. I am so prone to boredom in my workouts and with 3 kids at home the last thing I want to do with my time is design my own workout program. I use this subscription 2-5x a week. They have such a variety of things that I use from guided walking tours and race training series on the treadmill, rowing workouts and strength training workouts for all levels. It is seriously one of the best subscriptions I have.
No Bluetooth/heart rate pairing with new software
I have an S22i studio bike (2 years) and have had a brilliant experience with IFIT.
I downloaded the new software - there are really big problems. I absolutely rely on real time heart rate data when exercising- this has vanished with the new version.
I tried using my Whoop heart rate band, then a Polar heart rate chest strap. No heart rate picked up- and nowhere to access Bluetooth functionality to check.
I reverted to the old software- and instantly got the option to link heart rate monitors during the warm up.
Please don’t force the new software on us all until the heart rate detection glitch and ability to access Bluetooth is addressed- losing functionality with a new version is not the way to go

Vastaus yritykseltä iFit
Prix excessif de l’abonnement
Prix de l’abonnement triple par rapport à 2024!!!! Complètement excessif

Vastaus yritykseltä iFit
Platform and iFIT workouts are great. Support is a big F
Platform and iFIT workouts are great.
But, and it’s a big but, their support is horrible whether calling or emailing. If you have an Apple Watch to hookup to Bluetooth, it’s a no go. Support gets back a week later asking for hardware and software version even though it’s in the original email.
I could be getting more out of it if their support was halfway decent.

Vastaus yritykseltä iFit
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