Tried ordering online and ended up ordering on subscription in error had to call to cancel and told it would be on 1off instead and confirmed price with agent .Then received email advising order fully... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My shopping experience is extremely easy. The automatic ordering system is very fast. Ideal World prices are competitive often offering much better pricing than the high street. Many items featured on... Näytä lisää
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Sid, is a Customer Service Agent, he is the kindest, understanding. Knowledgeable young man huge asset to Customer Services. I've had some good items from Ideal World. Sadly I prefer known fashion lab... Näytä lisää
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I've ordered some items in amazing deal. At first I was doubt since some negative comments on late shipment, wrong items, etc., BUT it arrived earlier than I expected and I received updates throughout... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Ideal World
Yrityksen kirjoittama
Ideal World TV - Delivering a dynamic and entertaining shopping experience.
Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube
Share A Meal
Yrityksen kirjoittama
- With every purchase we donate one meal to a hungry child in India and the UK
Yhteystiedot
Ideal World, Surrey House, Plane Tree Crescent, Feltham, TW13 7HF, London, Yhdistynyt kuningaskunta
- 0800 151 2345
- customercare@idealworld.tv
- www.idealworld.tv
4,1
Hyvä
103 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer service is dreadful
Customer service is dreadful, I have to repeat several times, they talk down to you, ignore u, refuse a manager, don't resolve situation, then after an hour say my shift has finished it's 2.30 am in morning, I haveca taxi waiting outside, they say customer services is in Ireland, obviously India, all i wanted to do was change a payment date, ive emailed them, just as useless, wanted to complain about alina and Clifford, I told them about health issues, said couldn't hear me, phone breaking up, I've already told u I have stammering problems, then calm down, I have alot of mental health issues, but they don't care.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Good quality product and basically does…
Good quality product and basically does what it says
21. helmikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Floor mats
Ideal world parcel arrived on time as stated when I ordered. The floor mats are sturdy and non slip. The mats are ok for what I bought them for. Good material and looks great on my conservatory floor
24. helmikuuta 2026
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
good to deal with no problems
22. tammikuuta 2026
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Item purchased/pictured wasn't as sold
Delivery was quick and that's the positive side. The negative was that a Jones wall clock was pictured and a homebase low end clock was delivered. The postage to return would have cost as much as the purchase price!
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ideal World
Dear Steve,
Thank you for sharing your feedback, and please accept our sincere apologies for the mix-up with your clock.
As discussed on the phone, we have helped you with the best possible resolution.
If you require any further assistance, please contact our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv.
Regards,
Ansh
Ideal World Customer Care
we received a solar light did not work…
we received a solar light did not work contacted ideal world and was very pleased with how quick the response was and how fast it was resolved excellent service would never hesitate to using ideal world in the future keep up the excellent work you all do
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Do not use despicable customer service
Do not use despicable customer service. I made mistake of using this company a second time, didn’t learn after first bad experience. Promotion not applied correctly, customer services came back to advise had been, had to send numerous emails to try and resolve and after 6 attempts finally corrected, customer service is extremely poor and inefficient to the point i think they do this so you give up. Actual 0 stars for company and have removed my details from their business.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ideal World
Dear Paul,
I am very sorry to hear about the experience you had with us. Please accept our sincere apologies for the inconvenience caused and for the frustration you experienced while trying to resolve the promotion issue.
As discussed on the phone, we have now assisted you with the best possible resolution, and we hope this has addressed your concerns.
If you require any further assistance, please contact our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Utterly appalling service - please do NOT use IdealWorld
Utterly appalling service. The whole shopping process and experience has been terrible. I placed an order 03/03/2026 and only part of it was delivered 07/03/2026. I enquired 09/03/2026 with IdealWorld and they stated that they would chase the outstanding item which was priced at £22.99. I have chased again 11/03/2026 and IdealWorld have stated that the item is out of stock and refunded only £11.49. I am now in a fight for the full correct refund.
Please do not use idealWorld
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ideal World
Dear Customer,
We’re really sorry to hear about your experience and the frustration caused regarding your order and the refund for the out-of-stock item.
As discussed on the phone, we have reviewed the matter and helped you with the best possible resolution, which was agreed upon during our conversation. We appreciate you taking the time to speak with us and allowing us the opportunity to assist.
If you require any further assistance, please contact our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv.
Regards,
Ansh
Ideal World Customer Care
Great products ,excellent service and…
Great products ,excellent service and great valve thank you
3. tammikuuta 2026
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Noxious and ineffective product
I purchased a batch of Mighty Blast drain unblocker on which the packet says "Quickly removes blockages, Perfect for sinks, showers and baths, For use on slow running drains" I was a bit anxious as it warned of skin burns and fumes. I avoided the first. It had no effect on a slow running shower but it DID damage the chrome.
13. helmikuuta 2026
Vastaus yritykseltä Ideal World
Dear Jennifer,
We’re really sorry to hear about your experience with the Mighty Blast drain unblocker and the damage caused to the chrome. We understand your concern and appreciate you bringing this to our attention.
We can confirm that the refund has been processed. We sincerely apologies for the inconvenience this has caused and appreciate your patience while we resolved the matter.
If you require any further assistance, please contact our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Ideal world
Very good producrs at good prices.
Very helpful staff
Good customer care
8. maaliskuuta 2026
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Brought a few things and have been…
Brought a few things and have been really happy! Had an issues with the same item twice and was sorted straight away so issues at all
1. helmikuuta 2026
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Vastaus yritykseltä Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.